KavatArvostelua 

Tagit mig hela vägen till Stockholm för att lämna in min skor för per-used försäljning. Vi hemsidan finns en manual för hur skorna betygsätts och vilken summa då ska få för dem. Jag hade med mig två par knappt använda sandaler som enligt manualen skulle ge 400 kronor styck. Väl på plats säger tjejen i kassan att eftersom det är sandaler får jag endast 200 kronor styck för dem, trots att de är i fint skick. Jag visar bilden de har på hemsidan och hon säger att ”oj då ligger fel bild uppe. För sandaler ger vi inte mer än 200 trots att bilden visar motsatsen”. Jag ifrågasätter att hon vägrar ge mig det manualen säger att jag har rätt till, men hon fortsätter hävda att det är fel bild, jag har rätt i att den är missvisande och ger fel information men hon tänker inte ge mig mer än 200.
För mig är det inte pengarna som är grejen utan det faktum att jag känner mig lurad. Jag hade lika gärna kunnat sälja skorna själv, men hade nu valt att åka tills Stockholm och lämna in dem för jag tycker att det är en bra grej. Valde att ändå lämna in dem, för nu hade jag tagit mig dit, men känner mig lurad, missvisad och uppenbarligen har kunden aldrig rätt på kavat trots att man har tydliga bevis på att man har rätt och de erkänner att du har rätt.

Too bad I can't post any pictures here. I expected much more from this brand. After just a few weeks those little straps on the back to help you put on your shoes broke and after a few months the stitched seam between the leather shoe and the sole, that turned out to be fake and glued on, come off. In general the shoe looks terrible in just a few months. Waste of money.

Warning to visit Kavat regeringsgatan. Service is great - until you need help. Quality is good - expect for when the product is flawed. Poor quality and horrible after sale service. Great marketing though with all the trendy buzz words. Bought a pair of shoes that was clearly wrongly designed and was hurting our kid’s feet. Staff that once was so friendly and kind when we bought the shoes turned evil and declared it is completely normal that sometimes shoes hurt - haven't we had shoes that hurt we were asked… eh yeah and do we want to put our kids through that? Spoke to some friends. Many had similar experience.

We also got the tip to visit the Kavat outlet store in Barkaby, where sometimes identical shoes are sold at 1/3 and 1/2 of the price in the regeringsgatan store and you actually get help if you need it!

I have had a pair of Kavat shoes now for 2 years and then I unfortunately punctured them with a bad shoe block (the shoe block was sharp and has claimed many shoe-victims and is now in the trash where it belongs). So I bought a Kavat repair service. The shoes came back 4 weeks later looking almost better than when I got them. They did all that was listed on the page and even more! They had even fitted a new fabric slip in the back and the hole was nowhere to be seen. The shoes were also reinforced with leather in the back, where the hole had been. They feel heavenly and even better than when I first got them. I am so happy to have been able to have my shoes fixed so completely as I have loved these shoes and I really appreciate the environmental friendly aspect of not having to buy new ones. It might look expensive with the repair-service at first glance, but it is well worth every dime. Both me and my partner only buy our shoes at Kavat now, due to this excellent repair-service, and I cannot recommend this company enough.

I sent a pair of shoes to the repair service and Kavat could not make sure that they receive the parcel. It is common knowledge that the Swedish post is not the most reliable, so if you encourage people to send their shoes, you should make sure that this works out. The post took the shoes back to their office and waited for Kavat to pick them up, and now they cannot find them in the post office.

Altid god kundeservice (over mail).
Produkterne lever altid fuldt op til forventningerne og de passer i størrelsen.

Fast and perfect delivery
This are the best shoes of all!
Thanks

I ordered 2 pairs of boots as they are my daughter’s favorite shoes. It was very easy to order and we got them delivered fast. The quality of these boots is outstanding!

I love the childrens winterboots, but my Bodas are somewhat uncomfortable and I did not receive a reply to the questions I sent.

I still havent got my order so I wouldnt know..

Very good! Fast.

Fast delivery, top rubber boots!everything excellent!

Förstahandsvalet att handla hos er. Toppen skor, bra passform & snygga såklart! Alltid enastående service vid leveranser/returer etc.

Supporten på Kavat gav verkligen det lilla extra när jag velade kring min beställning. Alltid trevlig och super-hjälpsam!