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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great customer care and the sharpening stone works incredibly well! Our Knives have never been sharper, have and would highly recommend to anyone looking for the best and easiest way to The box c... Näytä lisää

Saanut 5/5 tähteä

Joined the rush for the workshop seconds sale and added a chefs' knife to our olive collection. Service as excellent as usual but most importantly knife is a good and beautiful as our others. Can't se... Näytä lisää

Saanut 5/5 tähteä

I have been looking for some quality knives for some time and these are just that. Beautifully made, very aesthetic, beautifully packaged and very sharp and lovely to use. The fact that they are mad... Näytä lisää

Saanut 5/5 tähteä

Having ordered a few times from Katto, my experiences have been nothing but amazing. From the ordering to receiving to the the unique packaging that just adds a beautiful touch. Recently I ordered... Näytä lisää

Yrityksen tiedot

  1. Veitsikauppa

Yrityksen kirjoittama

Katto makes wonderful Chef's Knives with Damascus steel blades and handcrafted wooden handles.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

177 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 60 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Disappointing Quality and Non-Existent Customer Service

I’m really disappointed with my experience. I spent £100 on a wooden chopping board from Kato Knives as a gift for my partner’s 30th birthday, expecting good quality for the price. Unfortunately, after only around 8 weeks of normal use, the board has split down the side.

For something marketed as premium, I would expect it to last much longer than this. What’s made the situation worse is the lack of customer service. I’ve tried reaching out multiple times via Instagram and email to resolve the issue and have been completely ignored.

Overall, this has been a poor experience both in terms of product quality and aftercare. I wouldn’t order from them again.

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent gift

I have several Katto knives, very beautiful and very sharp! I bought one for a friend's 30th (a keen cook but only had very basic blunt knives!!) and they said it was possibly the nicest gift they've ever received.

5. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer care and a great sharpening stone!

Great customer care and the sharpening stone works incredibly well! Our Knives have never been sharper, have and would highly recommend to anyone looking for the best and easiest way to

The box came with a hand written note as this was for a gift, which made the whole experience feel so personal!

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quality / Excellent Product

I have been looking for some quality knives for some time and these are just that. Beautifully made, very aesthetic, beautifully packaged and very sharp and lovely to use. The fact that they are made local to me and by a local independent producer really appealed. Excellent quality and ill definitely buy more and would highly recommend :-) - Thank you

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Not a review of the knives (as I haven't received them) - but of the dispatch/delivery process

Bought a very expensive set of premium, handmade knives on a Sunday evening - was promised next day, free delivery. Was surprised to see Royal Mail being used as the partner of choice for such a premium product - and wasn't surprised at all when they didn't show up as promised.

4 emails and two phone calls later at 4:43PM on a Tuesday I still have no idea whether or not the knives are actually going to be delivered. I'm not staying at the address overnight today as there's no power - so I kindof need to know if it's arriving or not.

Royal Mail's tracking shows that they're "expecting" the item - Katto's staff cannot tell me even if they will be able to call me back before they close at 5pm. Royal Mail have a tendency to leave parcels on the doorstep around here - so if they *are* delivered then it's quite likely that my £500 knives aren't going to be there when I come back to pick them up.

Altogether this has ruined the anticipation of receiving a premium product - If I'm spending this much on knives then I'm going to be prepared spend £5-10 for them to be properly delivered and the small company then doesn't have to have its staff running around trying to get an answer from a company famous for inefficiencies in delivery.

Poor show Katto - and such a shame - because I'm sure the knives (if I ever see them) will be amazing.

Takeaway from this? You don't need to promise "free next day delivery" - especially if you're using Royal Fail - but if you want to offer a delivery service that matches the quality of your producty then choose a premium partner.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Hi Dominic,

I'm sorry to hear you had a frustrating experience. Having checked your order, I can see that it has now been successfully delivered which is great.

Just to clarify, we offer free next-day delivery on orders over £50, with same-day dispatch for orders placed before 12pm Monday to Friday. Orders placed after 12pm or over the weekend (such as your order) are dispatched on the next working day.

We use Royal Mail because they provide a robust age-verification service, which is important given our product range. They also allow customers to collect parcels from their local Post Office, which isn't possible with some other carriers (for example, DPD does not allow knives to be collected from parcel shops).

While I understand that delivery experiences can occasionally be inconsistent, Royal Mail’s overall delivery performance and coverage are generally strong at a national level. We'll continue to monitor this though.

I hope you're now enjoying your knives.

Josh

Saanut 5/5 tähteä

Lovely knife

Lovely knife, very happy. Good communication from Josh.

23. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you Linda!

Saanut 5/5 tähteä

Very happy purchase

Beautiful, very good knife, balance is excellent feels comfortble and secure in hand highly recommended

19. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you Rob!

Saanut 5/5 tähteä

Love the bread knife

Excellent bread knife, super sturdy and sharp. Even my partner who normally calls me over to slice the bread is finding it a breeze.

14. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you Milos!

Saanut 5/5 tähteä

Amazing knives

Amazing knives, would recommend to anyone. Happy with all 3 that I’ve gotten, they’re also beautiful!

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you Kevin!

Saanut 5/5 tähteä

Ive been a chef for over 20 years now…

Ive been a chef for over 20 years now and these knives are some of the best ive used they have a good weight to them and feel very comfortable in your hand. Also the blade is really sharp. The added bonus that I know i can send the knifes back to be sharpened is a added touch that you get from no one else. Will definitely be buying more.

14. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you!

Saanut 5/5 tähteä

Handmade in Sheffield.

I had no idea Katto knives were Handmade in Sheffield, I had to find out more, looking at the katto website I found these fantastic handmade knives they were a thing of beauty and made virtually on my doorstep well the other side of the snake pass. I knew I had to have one, I already had a Bob Kramer large chefs knife so I wanted something smaller and I found just what I wanted, looking at the website I was drawn to a Gaz Oakley utility knife with a Welsh oak handle it’s a thing of beauty I ordered one ( these are made to order ) but I only had to wait a week or so.
When it arrived I couldn’t wait to get a proper look and feel, and I wasn’t disappointed holding it in my hand it felt like I’d owned it for years, It was time to try it out, so out with the carrots onions and leeks it was excellent it just felt so write Thank you so much everyone at Katto.

16. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you Stephen!

Saanut 5/5 tähteä

These knives are so beautiful

These knives are so beautiful. Bought them as an engagement gift for my fiancé (selfishly knowing I’d get to use them too!) and they will definitely be in our kitchen forever. Great quality & fast delivery!

10. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you Abi!

Saanut 5/5 tähteä

Awesome knives

Awesome knives! Beautifully presented. Wonderful addition to our collection

14. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you!

Saanut 5/5 tähteä

Speedy delivery

Speedy delivery, presented in lovely packaging gift box and a top quality stylish product

6. helmikuuta 2026
Oma-aloitteinen arvostelu
Katto-logo

Vastaus yritykseltä Katto

Thank you Tim!

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