Kardiamobile Arvostelua 

73
•
TrustScore 1.5/5 tähteä

1,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Does not work. I keep getting a message about "electrical interference". I put in a new battery and made sure I was far away from any electrical device and got the same message. I see where people sa... Näytä lisää

Saanut 2/5 tähteä

Succes to begin but then disappointing. Created an account and took my first reading. All went well. However, since then I have not managed to get back into my account. Have phoned Helpline 5 times... Näytä lisää

Saanut 1/5 tähteä

Putting the battery lid back of after changing the battery is like trying to open a pack of Warburtons Crumpets without a pair of scissiors, we have even resorted to watching you tube to see how to re... Näytä lisää

Saanut 1/5 tähteä

I returned the device on Day #1 ( the day after Father’s Day when my kids gave it to me as a gift). I never used it, so I cannot give an opinion based on my experience.I told the kids to buy me a 6L v... Näytä lisää

1,7

Huono

TrustScore 1.5/5 tähteä

73 arvostelua

5 tähteä
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3 tähteä
2 tähteä
1 tähti

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1,7

Kaikki arvostelut

(73)

26 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Heart arrhythmia compounded by customer service

I bought a monthly subscription to show my doctor, but she wasn't impressed. I asked for the subscription to stop. It didn't. I have been perfectly willing to pay for the first month, but they have continued to charge me for SEVEN months, despite the fact that I reached out again and asked them to stop.

1. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Rubbish

Update....Bought one at the request of my cardiologist but it failed after 2 months. Managed to get my money back in vouchers from Alivecor after lots of phone calls. Bought another one in December as thought maybe I had been unlucky. .and it's also failed less than 4 months later. Do not waste your money.

30. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Kardia transformed my wife’s life.

I have had the original Kardia for 7 years now and it’s worth every penny. My wife had atrial fibrillation for about 10 years but every time we went to the hospital for an ECG her heart would always behave itself. Our GP recommended Kardia as we would be able to catch it as it happened. And catch it it certainly did. We were able to show the traces to our GP who arranged to see Cardiologist. She then had an Ablation soon after and she’s been fine ever since and that was six years ago. I don’t know what we would have done without it. I’ve read many of the other reviews on here and don’t recognise any of their experiences. It’s simple to use and has clear instructions. My eight year old granddaughter likes to play doctors with it. She doesn’t have any problems getting a clear trace. I paid £99 in 2018 for the original 2 lead version. The six lead version is only £50 more. Money well spent if it saves your life.

13. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Limited value

I found this to have been of limited value - very formulaic feedback.
Don’t forget to cancel your subscription in good time or they will take it again without warning

Additional edit 8/1/25

To be fair to them, I requested a refund more in Hope than expectation. They responded in reasonable time and have given me a refund. Can’t say fairer than that! Have therefore updated from 2 stars to 3 stars

1. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

I have had a Kardia for 2 years

I have had a Kardia for 2 years. Occasionally it tells me I have AF. I have had several Holter studies done each where I wear the holter for a week. At no time has a holter (or a normal ECG) shown AF. The Kardia did on 2 occasions when I was wearing a holter.
Today, the Kardia showed AF. I looked at the trace, and could not see it. I sent the trace to Kardia and the technician said it was AF because the rhythm was irregularly irregular. It is not. There are 2 PACs, but the rhythm otherwise seems regular to me.
I then sent the ecg to Qualy, and this service analysed the ecg and said exactly what I had observed.
I might believe the absence of P waves, since they are small, but they ARE there.
This thing is supposed to diagnose AF but does not do so reliably.
Don't buy it

15. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I’m a doctor who bought this for…

I’m a doctor from NZ who bought this for emergency use when out and about - only used this a handful of times (maybe once a month if that) and mainly to show it to patients this product for them to consider purchasing but after 18 months signal stopped working - went back and forth with the customer service who kept advising the same things about 5 times to finally tell me to buy a new device - would not recommend this product if this is the customer service but also a device that breaks after less than 2 years with minimal use - disappointing

18. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

AliveCor support is completely awful

I used this for months to measure my EKG. Never had any issues until I bought a new phone and logged in to that one. After I had used it on the new phone for 2 weeks also without issue, I wanted to just look at some of the data on the old (still working) phone. However, when logging in it disconnected my right after greeting me. To actually be able to loose in I had to logout and hence loose all the data I had already saved on my new phone. When I contacted Kardia how to solve this without logging out and loosing data I got a very non-helpful answer.
- They said my phones probably wasn't supported (it was)
- They said it was probably because of an OS update (no update happened)
- They were sorry the KardiaMobile wasn't working on my phone anymore. Well it always did and still do work. But to make it work with 2 phones you have to logout on the other device and hence delete all locally saved measures ever made.

That is not a compatibility issue - that is poorly designed software (I'm a lead software engineer and actually know what I'm talking about).

My recommendation to those interested in this product is to buy a decent smartwatch instead - the doctors (at least in EU) trust them more, and that way you can avoid AliveCor "service" and their poorly designed app.

10. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Signal stopped

Signal stopped. I contacted kardia and no help. Time after time , told to replace battery, check battery, delete app, reinstate app…… nothing worked.
No customer service available to speak to. Phone no not in service and as I stated , automated reply to e mail,

20. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Half a product

With case, I paid £141.99 on Amazon for a device and app that only provides half the functionality, unless of course I upgrade to the subscription for the low-low price of £9.99 a month. Nice. A heads up before purchase would have been lovely. I understand that value-added services like having a technician read reports requires a subscription. But just using the device to perform the tests its meant to perform where my phone does all the processing is not something that needs a subscription. Greedy behaviour that ensures I will never buy another thing from Kardia. By contrast, my blood pressure monitor and smart scale from Withings don't require monthly fees just to provide the measurements for which the devices were purchased.

Avoid the pocket parasite, don't buy this device.

28. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Bad financial,good machine

WITH THAT,THE ALIVECOR TOOK MONEY FROM MY ACCOUNT BEFORE DUE,TWO WEEKS BEFORE!THEY said they wanted a card on file and the instant they got the card they took money out of my account I've already called the bank but you cannot trust people like that with your finances at , all thanks for the heart attack!

22. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Two serious issues

Two issues: I pay for the additional 6 lead service which is supposed to cover a range of rhythm issues. It is supposed to especially accurately pick up on AFib but on six occasions I’ve asked for reports from Kardia’s technicians and all of them have differed from the Kardia tracing, so I am starting to lose trust in its accuracy.
Now my device has started to fail, indicating electrical interference when there isn’t any, and when I reported this I’m told there’s no record of my email (even though they were happy to take my money for additional reports).
I’m starting to suspect the usefulness, accuracy snd effectiveness of this set up and would be interested to know how others are finding this. It was recommended by the British Heart Foundation and I think it should be told about these shortcomings so other people don’t get confused and stressed by the inadequacies of Kardia

18. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Big mistake buying KardiaMobile 6-Lead Personal ECG Heart Monitor

I bought one from Amazon, taking the chance the the 70% critical and very poor reviews were exaggerated. They are not exaggerated at all. I managed to get my phone to pair Bluetooth with the device, but not one byte of data from the KardiaMobile 6-Lead Personal ECG Heart Monitor. I read every bit of help and tried all sorts of config options, but what a waste of time. Amazon have refunded my money for this expensive piece of non-functional technology.

14. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dont' buy because you get no support

This was helpful to begin with but the battery has died and it is impossible to get advice or help to know how to change it. The tutorials/directions given do not relate to the Kardia Mobile 6L that I have. I have tried and tried to contact Kardia Mobile and I get zero response. If you are private individual clearly they are not interested. Wasted nearly £100. Don't do it!

10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

AVOID RUBBISH

I have AF but so far hospital tests have missed it so I thought i would buy this ,what a load of rubbish it is!! It doesn't pick up the Bluetooth unless you take the app off and reinstall it, which defeats the object. Nowhere did it tell you that you have to pay £9.99 a month to get the full ECG and it doesn't come with a case. I am returning it and I've bought a Omeron ECG and Blood pressure machine with 1 year free subscriptionan and a case . Don't waste your money as I wish I had read the reviews first!

UPDATE

BUY A OMERON BP AND ECG MACHINE WHICH YOU CAN USE JUST FOR A ECG NO SUBSCRIPTION FOR THE FIRST YEAR 10/10

15. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

What a pile of rubbish no matter where…

What a pile of rubbish no matter where I try to use this piece of junk it always says due to interference the reading is bad. I have tried to do a reading in every conceivable place each time I get the same error message.
Kardia Mobile get your house in order, stop the stupid advert saying how wonderful your product is and sort it out!!!!!

30. toukokuuta 2024
Oma-aloitteinen arvostelu

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