Kandoo Adventures Arvostelua 1 195

TrustScore 5/5 tähteä

4,9

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I did the 5 day Sahara Desert trek with Kandoo Adventures and it was fantastic. Abdul and Samir were wonderful guides, always organized and helpful with interesting information on the desert. The fo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Our trip to the Sahara Desert was amazing. Our guides Abdul & Samir were brilliant and the cook Omar and camel drivers were all excellent. Would definitely recommend Kandoo and will certainly book an... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Thanks to the amazing Kandoo Team for your professional service from first contact, throughout the EBC trek and the aftercare. Our guide Chessang Climbing Sherpa and porter Basanta took great care of... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have just completed the Everest Base Camp trek in Nepal with Kandoo Adventures. It has been an absolutely first class experience from start-to-finish. Joanna Rose in the UK office is exceptional at... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. Seikkailulaji
  3. Matkatoimisto
  4. Matkailusivusto

Yrityksen kirjoittama

We're passionate about travel and committed to providing the best possible adventures in the world's most outstanding locations. With direct links to our global family of local operators, we are with you every step of the way. Our meticulous teams in the UK and worldwide continually focus on building their local knowledge and understanding of the destinations we offer, allowing us to deliver authentic experiences for you to enjoy.

PASSIONATE ABOUT ADVENTURE

Yrityksen kirjoittama

Why travel with us?
At Kandoo, we put customer service, expertise and responsible travel at the centre of everything we do.

Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Kilimanjaro - Amazing experience

Just unbelievable. We hiked the Lemosho route and all made it to the top. 4 of us supported by a team of 2 guides, a chef, and 14 porters. Couldn't fault the trip. The work those guys do is incredible. The lead guide, Robert, was so experienced, knowledgeable, calm and reassuring. He was concerned primarily with our well-being, conducting health checks twice daily while we ascended. His assistant, Tadeus, was far more than a capable guide - he told us about the botany and geology of the area.

The food was incredible. How on Earth the chef managed to do what he did - chips, and good ones, at a temporary lunch camp at 4600m - is beyond me. We had three meals a day, all varied with three courses each time.

I would not do something like this with anyone else. Book a Kilimanjaro trip with Kandoo and you won't regret it.

1. elokuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Kandoo Adventures

Hi Ian,

Thanks for your review! That chicken and chips at lava Tower always takes people by surprise. We are super happy you enjoyed your trip and hope to see you again soon.

The Kandoo Team

Saanut 5/5 tähteä

Visited their store

Visited their store, they have a wide range of products, their prices and quality is good.

12. heinäkuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Kandoo Adventures

Thanks for your review Michael

The Kandoo Team

Saanut 5/5 tähteä

Killimanjaro Climb

I have just returned from Tanzania, where I climbed killimanjaro on the Lemosho Route. What a fabulous trip. I can not put in writing how good Kandoo were. A group of 7 people, perfect size, everything was thought of in advance, from the porters running up the mountain to secure the best sites at the camps and amazing food, to helping each of us with our individual challenges from altitude sickness to bad knees! Thank you to them for making it a success for us all. I can not recommend enough!

14. kesäkuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Kandoo Adventures

Hi Helen,

Thank you for your review and congratulations on summiting Kilimanjaro! When your knees are feeling better we hope to see you at another Kandoo destination soon, maybe a kayaking expedition next?

The Kandoo Team

Saanut 5/5 tähteä

Climbing Kilimanjaro

We did the 8 day Lemosho route which was perfect for our group - not too rushed and giving us plenty of time to acclimatise. The guides were very knowledgable and made sure that we went at a pace that was right for us. Food was good and plentiful. We could not have been better looked after.

14. helmikuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Angela,

Thank you for your review! We are thrilled that you enjoyed your trip and hope to see you again

The Kandoo Team

Saanut 3/5 tähteä

Disappointing interaction with company on what was otherwise an enjoyable trip

It was an excellent trip, but there was no rep to drive with us to Buenos Aires Airport. When we arrived at the airport there was no rep there either. We didn't know the flight number or flight time. We eventually found it by our own devices, but we were late! At El Califati, there was no rep to greet us and we hadn't been told that our guide was advertising a different company. Again we had to do this ourselves by a process of elimination. These issues caused a lot of stress in the airports.

3. toukokuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Barry,

Thank you for your review, we are happy you enjoyed your trip. We apologise for the confusion you experienced at the airport, a mistake was made on the ground and new systems are now in place to ensure this cannot happen again in the future. Your feedback is greatly appreciated and invaluable to us in continually improving our service. We hope to see you on another Kandoo Adventure soon.

The Kandoo Team

Saanut 5/5 tähteä

Highly Recommended!

Fantastic , from start to finish . Climded Kilimanjaro via the Lemosho route . The service , the guides , the food , everything was just superb . Highly recommended !

15. maaliskuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Mark,

Thank you for your review! Great to hear you enjoyed your climb!

The Kandoo Team

Saanut 5/5 tähteä

It was an amazing experience!

It was an amazing experience!
Super helpful guides and porters .

3. huhtikuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Thank you for your review! We are so happy you enjoyed your experience with Kandoo and hope to see you again soon!

The Kandoo Team

Saanut 5/5 tähteä

Amazing Experience

Amazing Experience - I booked the EBC Trek with Kandoo which was very easy from the start. Great communication from the Kandoo team and they provided us with every last detail we needed to consider before the trip.
The guides and porters we had on the trip couldn’t have done any more for us and the trip wouldn’t have been the same without them - Dawa, Mingma, Lhakpa and Chapelle. Great tea houses throughout with a good selection of food, Kathmandu accommodation was also very nice.
We booked the Trek for the end of January which is considered to be off season but the weather was very nice and the tea houses and routes weren’t busy at all. Our group of four were the only people on the trek as well which was a bonus. The only downside of booking at this time of year is that it was very cold at night which a good sleeping bag and sitting around the stove helps with.
I would highly recommended the EBC Trek and booking it with Kandoo.

27. tammikuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Thank you for your review! We are thrilled that you enjoyed your EBC trek with Kandoo and hope to see you on another adventure one day!

The Kandoo Team

Saanut 5/5 tähteä

Trip to Bhutan

The trip to Bhutan was an experience of life time. Kandoo was actively in touch with me from the start and managed to put everything together at a very short notice of about three weeks.
The Kandoo crew in Bhutan was exceptional, they were very friendly, polite and organised everything without a glitch. I was fortunate to see the last day Paro festival (dressed in kiri) and the beautiful Thongdrol that was on display until late morning. My guide Kingama and driver Karma took me to a number of monasteries, dzongs and sites in Paro, Thimpu and Punakha filling me with a lot of knowledge about Buddhism, the culture, food and the country. On my insistance, we also tried some local food and drinks. Karma kindly invited me to his home one afternoon where he cooked a traditional meal for me.
We also went for the Jhomolhari base camp trek for which six horses, a cook - Dorjee, assistant cook - Chaddo and Horseman Namgay joined us. They were the friendliest people and fed me the best food ( including cakes, dumplings, pancakes ) - three course hot meals all six days. After spending two nights at basecamp we couldn't go past the passes due to unexpected snow. However, at last minute guide decided arranged an alternative and we went on a day trek to a very remote temple at the other side of Jhomolhari where we stayed for two nights. It was the best experience of my life to meet the Llama who is residing there. It is a very calming, serene and spiritual place, very humbling. We went to a number holy sites - caves, lakes and relicc around the monastery on second day, with Llama guiding us and explaining us everything on the way. I will never forget those two days, it was the highlight of my trip. In a way being snowed under turned out to be a blessing for me. Last day of the trek was bon fire night with lot of singing and dancing by the crew. This was an awesome trek where all five of us were a real team, I did not feel lonely at any point.
10 days felt very short and I have returned with memories of a life time. I feel very fortunate to have the best people from Kandoo to make it unforgettable.

24. maaliskuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Priyanka,

Thank you so much for your lovely review. It sounds like your time in Bhutan was very special indeed. Our team over there are simply wonderful and always go the extra mile for our travelers. We hope to see you on another Kandoo Adventure one day.

The Kandoo team

Saanut 4/5 tähteä

Hiking to Machu Picchu

Freddie, our guide, was great as were all of the porters. The cooks were unbelievable. All meals were great, nutritious and delicious. Even had a cake at our last meal was unexpected.
I did not like the fact that we had to buy water for part of the trip. Don’t you know that we need water on our trips?

7. huhtikuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Garth,

Thank you for your review! We are very happy to hear that you enjoyed your time in Peru. We do include drinking water during our treks to Machu Picchu and you have the opportunity to refill your bottles with filtered water at breakfast, lunch and dinner time. Water is not included while you are in Cuzco before and after the trek.

The Kandoo Team

Saanut 5/5 tähteä

Very well organised trek thank you

Very well organised trek thank you! Professional, experienced, and importantly fun guides!

6. toukokuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Thank you for your review! We are happy you enjoyed your experience and hope to see you again soon.

The Kandoo Team

Saanut 5/5 tähteä

I had an amazing time on my trip to…

I had an amazing time on my trip to Gokyo lakes. Our giudes were very knowledgeable and professional. It was seamless from the beginning to the end.

6. toukokuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Martina,

Thank you for your lovely review. Our team in Nepal are fantastic and when it come to scenery you cant really beat the Himalaya! We hope to welcome you at another Kandoo destination in the future.

The Kandoo Team

Saanut 5/5 tähteä

30th Birthday in Mount Kilimanjaro- Machame route

I celebrated by 30th Birthday in Mount Kilimanjaro with Kandoo.
The communication was amazing- from initial inquiry to all follow-up emails. It was a very detailed trip. The hotel where we stayed before and after the climb was comfortable and nice sized room. It was quite pricey but very good service.
I did my climb with 6 people from France and 2 people from Canada. The guides and the porters were very friendly. During the summit night, it was a very bad weather but our guides was just incredible. Without their 10000% support and motivation, we would not be able to make it. The food was very good. We were well fed and well-taken care of in the mountain. The guides and porters will do whatever they can to make your experience easier and better. Overall, it was an amazing experience. I was in tears when the whole team sang me Happy Birthday after the summit night. It was my best trip ever!

20. tammikuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Charissa,

Thank you for your review. How amazing to have your 30th birthday on the slopes of Kilimanjaro! We are honored that you chose Kandoo for this very special occasion.

The Kandoo Team

Saanut 5/5 tähteä

Excellent customer service guides and…

Excellent customer service guides and porters couldn’t have been better ensuring a once in a lifetime trip

3. toukokuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Claire,

Thanks for your great review of our team in Peru! We hope to see you again at another Kandoo destination in the future.

The Kandoo Team

Saanut 5/5 tähteä

Best adventure

This was made extra special by all the staff from Kandoo, each and everyone was so friendly, helpfull and I woudl do this trip again in a heartbeat, but only with Kandoo. Thank you for best adventure!

14. helmikuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Nohlene,

Thank you for your lovely review! We hope to see you again in the future on another Kandoo Adventure :-)

The Kandoo Team

Saanut 5/5 tähteä

Everything was great in our Everest…

Everything was great in our Everest base camp trek: information, logistics, guides, hotels. Totally recommend.

3. toukokuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Guillermo,

Thank you for your review! We are so happy you enjoyed your time in Nepal with Kandoo!

The Kandoo Team

Saanut 5/5 tähteä

Awesome trip

Awesome trip. A little mix up at one airport but overall great.

3. toukokuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Simon,

Thank you for your review! Patagonia is such a mind blowing destination and we are thrilled that you enjoyed your experience with Kandoo! We very much hope you will join us again on another adventure in the future.

The Kandoo Team

Saanut 5/5 tähteä

Fabulous

We had a fabulous holiday with the help of Kandoo. Right from the start they were superb and answered any queries I had plus provided uses information and advise. Very impressed. On the actual trip everything went extremely smoothly and was always ontime. Alex, our guide, was brilliant. Probably the best guide I've ever had. The chef and porters were also great lads. Thoroughly recommend Kandoo

5. huhtikuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Bob,

Thank you for your review! Your feedback means the world to us.

The Kandoo Team

Saanut 5/5 tähteä

Team are 5* recently did Everest…

Team are 5* recently did Everest Basecamp, all guides and porters went above and beyond. Such a great team in Nepal.

14. huhtikuuta 2024
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Vastaus yritykseltä Kandoo Adventures

Hi Corey,

Thank you for your review! The Kandoo team in Nepal are simply awesome and we are thrilled that you had such a great trip. We hope to see you again in the future somewhere else in the world!

The Kandoo Team

Saanut 5/5 tähteä

Inca Trail and Amazon jungle

In summary – wow, wow, wow!
This is the 3rd time I have used Kandoo and they did not disappoint! The organisation from booking to tranfers was impeccable.
The first part of our trip was the Inca Trail to Machu Picchu. I knew the scenery and Inca sites would be spectacular but the best part of the trail was our Kandoo team. You could not fault them. Our guide, Alex, was incredibly enthusiastic about the Inca history and the wildlife we discovered along the way. I had no particular interest in wildlife, in particular the flora, but by the end of the four days, I could recognise most flowers! His enthusiasm was infectious! He was a very skilled photographer so we have some incredible memories to look back on.
There were four in our group – one gluten free, two vegetarians and a big meat eater. The chef, Camelous, catered for each of us at every meal. When the rest of the group had pancakes, he cooked me a quinoa pancake, which was delicious. When the rest of the group were given the Kandoo cake, I was given a separate gluten free cake – again delicious. Gluten free cakes/pastries are incredibly difficult to make as they can be quite dry so it just shows the quality of the chef that he could produce such a wide variety of incredible foods to suit everyone. It was restaurant quality food cooked on a ring burner! We even had a cooking masterclass one night where Carmelous showed us how to cook a local speciality.
The rest of the team couldn’t do enough for us. Our tents were always laid out with sleeping bags, water for washing and towels. We were woken in the mornings with a friendly hello, hot drinks, water and towels. The best part of our trip was arriving at the campsites and hearing our Kandoo giggling and laughing – the only team who were! They literally laughed and giggled through the whole trek and although we couldn’t understand what they were saying, it was infectious. The only time they were serious was when they were carrying out their individual duties - these they took very seriously.
We were really pleased we had done the trail before going to Machu Picchu as we saw lots of Inca sites on the way. They were less restored and very quiet. We could wander around and see everything in detail. It was almost like our own discoveries. Mach Picchu was amazing but it was a tourist attraction so didn’t have the same impact as the other sites.
The second part of our trip was the Amazon jungle. Our guide, Elvis, was amazing. Incredibly knowledgeable about jungle wildlife and enthusiastic to share what he knew. His enthusiasm was infectious and you soon found yourself independently spotting birds, animals and plants.
Our camp in the jungle was the highlight of our trip. Our chef, Valentine cooked some amazing, restaurant quality food, in his makeshift kitchen. Our tents were put up with sleeping bags rolled out with fresh towels. The campsite and path to the toilet were lit with candles. The noise of the jungle at night was incredible – peaceful yet incredibly loud.
Our visit to the Clay-lick the following morning was amazing, the noise of all the parrots, parakeets and macaws was deafening. Elvis was a skilled photographer and we have some fabulous photographs to look back on. In particular, my video of a tarantula coming out of its den is just brilliant.
Apologies for the length review but it was such an amazing trip!

30. maaliskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Kandoo Adventures

Hi Terrie,

Thank you for your review! Our team in Peru really are superb and nothing is ever too much trouble. We are over the moon that you had such a good trip and hope you will join us again in the future.

The Kandoo Team

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