JuvabunArvostelua 

Love the style, color has been difficult

I am very pleased with the messy bun, the color matches my hair color perfectly and is so easy to blend in to my normal hair...but the clip on curly one is uncomfortable, too heavy, and looks more like a curly ponytail rather than a chignon. I want to return it for a long straight ponytail! How do I go about doing that???

Very helpful customer assistance when my order was a color way off. I was sent the correct color immediately . Thanks .

I have completed a form twice online asking how I can exchange my messy bun for another color and I have never received a response. Very disappointed considering the website states how easy it is to make exchanges or returns.

I ordered a straight bun and when I checked tracking it said shipping label was created for a month. I eventually emailed to find out where my oder was. The only answer I got was we will check with warehouse and when they get back to us we will let you know. I cancelled the order and then ordered again. Apparently that was not the best idea cause I am going through the same thing again. "Waiting on the warehouse to get back to us" after I emailed an inquiry about my order. I can't give a review about the product because I can't seem to get it.

Love Juvabun..easy..convenient..have purchased several over the last year...but the most recent one..in the last month..when received I was in shock...it (they) purchased 2 of the same color...was just horrible..tangled..knotted...looked worst than my oldest one...very disappointed...may never order again...I work to hard for my money to just waste it on something I won't use....thanks

Loving my new ponytail! I started out with a Juvabun and loved that one so decided to try the ponytail…good quality and great color match…good customer service!

Great customer service I was short a bun and they were great an fast about fixing the issue a!! I also received several discounts up to 30% Off very pleased

Color was NO WHERE NEAR what I chose. I will be returning all!!!

I have purchased two Juva Bun products- the messy bun and the ponytail. I love them both and spend less time fixing my hair….but still leave the house looking like I spent time on my hair!

Exchange made for a different color. Customer service was amazing after I made contact to re-order.

My color did not match. Requested return shipping information and refund but have had no response! ORDER #42292617

The first one I bought wasn't quite the right color, but I contacted customer support and was able to exchange it easily. With short hair, I couldn't get a cute messy bun, but now it's perfect every time.

Once again a piece of crap. It also sells on Amazon for 10$ less then the so called sale price on the Juvabun website.

Color is terrible. Waiting on info so I can return both. You don’t have light brown with highlights like you’ve had before. Disappointed

I love my new messy bun. It looks so natural and matches my hair exactly! Beyond that is is so comfortable to wear that I barely know it's there!!