justyouroutfit.com Arvostelua 1 695

TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Excellent, I’ve made quite a few purchases from justyouroutfit and items are perfect every time and super fast tracked delivery. Thank you

Yritys on vastannut

Saanut 5/5 tähteä

Wanted some new but cheap tracksuits for the gym but also fitted. So bought a medium and its a great fit, hoody great size, top wasnt too long in length, good over all fitting with a great price at on... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I ordered my two hoodies and delivery was really quick got it within 3 days. I got two goodies one pink one black and they were lovely, great material and perfect fit would highly recommend this websi... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I liked the 3 pieces I ordered (a longline gilet and 2 angel wing cardigans) however, the gilet had threads hanging and parts of the coat weren't completely stitched, then the cardigans were not what... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vaateliike

Yrityksen kirjoittama

At JustYourOutfit, we’re all about fashion that’s bold, effortless, and uniquely you. Based in the UK, we offer on-trend, affordable menswear and womenswear that keeps your wardrobe fresh and your confidence high. Whether you're dressing for a night out, a casual day, or something in between – we've got the outfit for it. With fast delivery, responsive customer service, and quality you can count on, we’re here to make sure your shopping experience is as stylish as the clothes you wear. Your style. Your rules. JustYourOutfit.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Disgruntled

Hi
I bought the Adidas shorts for my son and then returned them on the 15th of September but I still haven’t received a refund up to now. In communication with Amazon I was informed that I will get my refund by the 22nd but today is the 23rd and there’s no refund. Amazon acknowledge that the item was received on the 15th of September but your company states that I should return the item. The item was scanned and collected by your courier. I now need refund please. Thank you

22. syyskuuta 2022
Oma-aloitteinen arvostelu
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Anothula ,

We are sorry to hear . Please contact our Amazon team through amazon email and they will help you with this issue .

Kind Regards ,
JYO

Saanut 5/5 tähteä

The jacket fits just right and the…

The jacket fits just right and the quality is good. I love it and would recommend it to any one.

7. syyskuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Diywir ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Saanut 1/5 tähteä
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Kerry ,

We are sorry to hear that you haven't received your order yet even it was shipped next day after the order was placed . According to the parcel force tracking , delivery was attempted but no one was home so missing delivery card has been left with collection details .
Please contact us on helpjyo@hotmail.com , our customer service team will help you out with this issue .

Kind Regards ,
JYO

Saanut 1/5 tähteä

Placed an order and paid extra for next…

Placed an order and paid extra for next day delivery, received notification on the Wednesday saying order dispatched, no tracking nothing, order never arrived until Monday, no response form Customer service when they did respond they told me the order was placed on the Friday after 4pm, which was completely false as the sent a dispatch confirmation 2 days before that. Not sure why they would lie, poor customer service and taking extra money for delivery services they cant or do not intend to provide.

2. syyskuuta 2022
Oma-aloitteinen arvostelu
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Kevin,

We are sorry that you weren't entirely satisfied with your order. We apologise for the inconvenience. If you could please email us on support@justyouroutfit.com, our customer services team will look into this matter .

Kind Regards,
Team JYO

Saanut 5/5 tähteä

Very fast delivery and products are…

Very fast delivery and products are amazing quality

9. elokuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Jebina ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Saanut 5/5 tähteä
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Sharlene ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Saanut 5/5 tähteä

Quality clothing

Good quality clothing at a reasonable price

1. heinäkuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Darren,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Saanut 2/5 tähteä

Poor quality

I saw the image and fell in love with colour, the style and sent it to my love one to get it as part of my present.
They arrived quickly however I am a size 6 and ordered a size up a 7 in case they don't fit.
The 7 just about fit me.
The colour is pale, the design is off, not as bright or shiny looking in the photo advertise.
The slippers have a unusual high arch, which could after a while will hurt.
I just wish these clothing stores get thing right because for the price of them, it's not worth it.
Poor quality, no way are they worth the money they are asking for.
I would like a refund for my loved one who brought them for me, we are both disappointed.

27. kesäkuuta 2022
Oma-aloitteinen arvostelu
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Shalene ,

We are sorry to hear that you are not 100% satisfied with your experience. We do apologise for the inconvenience.

We do offer one free return on each order if there is any issue with order .

Please see our returns policy for more information https://www.justyouroutfit.com/returns/.

Kind Regards ,
JYO

Saanut 3/5 tähteä

I returned an item over 2 weeks ago and…

I liked my new shoe and sandals, however I think the size is on the small side

26. kesäkuuta 2022
Oma-aloitteinen arvostelu
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Efua ,

We are sorry that you weren't entirely satisfied with your order . We mentioned that 'The return process will take 5-7 working days to process your refund ' on our website .

Please refer our return policy : https://www.justyouroutfit.com/returns/
Please feel free to contact us at helpJYO@hotmail.com for any other enquiry .

Kind Regards ,
JYO

Saanut 1/5 tähteä

This company is a SCAM

This company is a SCAM. DO NOT USE THIS WEBSITE. I ordered some boots and totally different boots to the picture on the website showed up - they didn't even have the same amount of shoe lace holes! I was sold the boots based on false advertising. The boots that showed up were cheap and nasty, and nothing like the ones I thought I had purchased.

24. kesäkuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Amy ,

We are sorry that you weren't entirely satisfied with your order.We asked you to send the item back for full refund and provide you a free return label .
Please you may contact us on helpJYO@hotmail.com , for any further enquiry.

Kind Regards ,
JYO

Saanut 1/5 tähteä

It’s been 20 days since my order and…

It’s been 20 days since my order and still no sign of my parcel???

6. kesäkuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Satar ,

We are really sorry but the item you ordered was in Pre order as mentioned on the listing . It will be in stock on 10 june 2022 and will be despatch you on next day .
Please feel free to contact us on support@justyouroutfit.com , for any other issue .

Kind Regards ,
JYO

Saanut 1/5 tähteä

Packaging ripped open

Packaging ripped open, box torn apart, and shoes were covered in dirt and hair. Emailed them but never replied, first and last time i will order from them

1. kesäkuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Kelly ,

We are sorry that you weren't entirely satisfied with your order. We do apologise for the inconvenience. Our warehouse team, take it upon themselves to make sure each product is checked by our team, so that no faulty items are dispatched.Sometime mistake happens .
We provide you free return label and processed you refund on the return item .

Kind Regards ,
JYO

Saanut 1/5 tähteä

Avoid this company!

Avoid this company!!
Ordered from JYO 5 blazers in different colours and in 2 sizes as I was’t sure about the fit - When they arrived the quality of them was awful and so I sent them straight back using the correct returns label and obtained proof of postage which clearly shows the weight of package at 1.5kg.
JYO have only refunded 1 item stating the other items were not received and the packaging was still intact so haven’t fallen out in transit. They are now refusing me a refund on the other 4 items totalling £115! This is a disgrace and a complete scam and I can’t get to speak to anyone in person and it’s taking days for them to respond to emails!

**Update to your reply as I’ve emailed this to you already but again with no response I have sent back all 5 items. The weight of the package being 1.5kg (as sent to you on my proof of postage receipt) unless you are suggesting 1 of your blazers weigh 1.5kg ?? Again as I have emailed, if this is not sorted on my return from holiday in 10 days I will be contacting the online retail ombudsman and trading standards - hope everyone reading this can also see how ridiculous you are as a company to deal with - stay clear is my advice !!

1. kesäkuuta 2022
Oma-aloitteinen arvostelu
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Helen,

We are sorry for any inconvenience caused to you .According to our system , Only one blazer was received by our return team and processed you refund on it .

Kind Regards ,
JYO

Saanut 5/5 tähteä

Quick delivery good 1uality and great…

Quick delivery good quality and great price 👌🏻

1. kesäkuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Natasha,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Saanut 1/5 tähteä

Didn't look as nice as it looked…

Didn't look as nice as it looked online, very poor quality material, really a waste of money, now didn't have any way to return the item back really very poor.

31. toukokuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Kevene ,

We are sorry to hear that you are not 100% satisfied with your experience. We do apologise for the inconvenience.

We do offer one free return on each order if there is any issue with order .

Please see our returns policy for more information https://www.justyouroutfit.com/returns/.

Kind Regards ,
JYO

Saanut 5/5 tähteä

Email address problem sorted

Managed to order now but had difficulty with my email address at first took a long time to sort it

19. toukokuuta 2022
Oma-aloitteinen arvostelu
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Christine,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and are happy to know that our support team was able to help you out swiftly and to rectify the issue for you.

Looking forward to seeing you back soon.

Kind regards,
Team JYO

Saanut 5/5 tähteä

Shoes are good fit for my daughter and…

Shoes are good fit for my daughter and she likes it.

10. toukokuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Maryam ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Saanut 5/5 tähteä

Excellent service !!

Excellent service !!! Return item as to small and received a prompt exchange . Would recommend

4. toukokuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Miss Williamson,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Saanut 5/5 tähteä

Super Quick Delivery

really happy with my purchase, men's varsity jacket is amazing.

3. toukokuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Gagan,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

Saanut 5/5 tähteä

Very good product,fantastic

3. toukokuuta 2022
justyouroutfit.com-logo

Vastaus yritykseltä justyouroutfit.com

Hi Bozena ,

Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.

Looking forward to seeing you back soon.

Kind regards,
Team JYO 😊

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