Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Näytä lisää
Yritys on vastannut
Jubelle helped me greatly today and was very patient and understanding. Gerald has helped me through some very hard times and I very appreciative.
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Vaihtoehtoiset rahoituspalvelut
- ja myös
- Muut kuin pankin rahoituspalvelut
- Rahoituslaitos
- Tilisiirtopalvelu
Yrityksen kirjoittama
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Yhteystiedot
Yhdysvallat
- support@joingerald.com
- joingerald.com
4,7
Erinomainen
220 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great little app when you’re in a…
Great little app when you’re in a pinch. Mark has been very helpful in assisting me.
2. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for sharing your experience! We're glad Gerald has been a helpful option when you need a little extra cash, and that Mark has been there to assist you. We'll be sure to pass along your kind words to him!
Mark was so helpful The free cash…
Mark was so helpful The free cash transfer comes in handy when needed. This app is a blessing to me, and I'm sure, to many other people as well.
1. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for such a heartfelt review! We're glad the free cash advance transfer has been a blessing when you need extra support, and that Mark was there to help. We'll be sure to share your kind words with him. We appreciate you being part of the Gerald community!
Excellent customer service at Gerald…
Excellent customer service at Gerald wallet
1. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for the kind feedback! We're glad you've had a positive experience with Gerald's customer service. We appreciate you taking the time to share your review and for being part of the Gerald community!
I am so grateful and appreciative of…
I am so grateful and appreciative of the assistance I received from customer service.
Stephanie understood my situation and the urgency to address my issues. Stephanie from Gerald Technologies was so professional and helpful.
I am so appreciative again.
Stephanie was patient during the entire process and very knowledgeable
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for sharing such thoughtful feedback! We’re so glad Stephanie took the time to understand your situation and helped address your concerns with patience and professionalism. It’s wonderful to hear her knowledge and support made a difference, especially when you needed assistance quickly. We’ll be sure to pass your appreciation along to Stephanie!
Mark did an incredible job helping me…
Mark did an incredible job helping me with my repayment date! Gerald is a great app and look forward to using it in the future! Very Kind assistance from Mark!
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for the wonderful feedback! We’re glad Mark was able to help with your repayment date and made the process easy with his kind assistance. It’s great to hear you’re enjoying Gerald and look forward to having you with us in the future. We’ll be sure to share your kind words with Mark!
How can I get back n my account if I…
How can I get back n my account if I have a new phone number
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
If you’ve changed your phone number and are having trouble accessing your Gerald account, our support team can help you regain access and update your information. Please reach out to us at support@joingerald.com with your account details so we can assist you with the next steps. We’ll be happy to help!
Broke folks need cash, not household items.
I am absolutely blown away seeing good reviews! People must not care about prices. Gerald makes you buy stuff from their so called corner store. Really it comes from Amazon. Packaging, shipping,and all. I wonder if Amazon knows they use their products and pretend they are their own store and jack up the prices. For example, 3 pack wipes. 2.77 on Amazon. Exact same wipes they are even Amazon brand are 5.44 on Gerald. So then after you spend half of your allowance in their i mean Amazon's store you can get a couple bucks in cash. My main question is: how on earth do you expect people that are using cash advances to spend part in a store!! They are getting advances! They need money! They are buying wipes at the dollar store! They need cash!!
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for your feedback! Our app combines Buy Now, Pay Later and Cash Advance services. You can use part of your advance to shop in our e-store, and after your purchase, enjoy a free Cash Advance transfer to your bank. With no upfront payments, no interest, no subscriptions, and no late fees, we aim to provide a simple way to save and get more value.
We're sorry if this isn't currently aligned with your needs. For further information, please check our Terms of Use or FAQ. If you have any additional questions, contact us at support@joingerald.com.
This is a total rip off
This is a total rip off. They hook you for buying overpriced overseas items then ask questions via email on incorrect products that they shipped.
Ordered twice from them. First order incomplete. Second wrong size item. Numerous emails back and forth without a conclusion to rectify their mistake. They even had the gaul to ask me if I "videoed" opening of the box.
Avoid this company at all cost.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
We’re sorry for the frustration you experienced with your orders and the back-and-forth while we worked through the issues. We have looked into your concern and we’re glad to see that your concern has since been resolved. We appreciate your patience throughout the process and your feedback, as it helps us identify areas where we can make support and order handling smoother.
Very good app
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for the kind feedback! We’re glad you’re enjoying the app and appreciate you taking the time to share your experience with Gerald.
Mark was great at helping me with my…
Mark was great at helping me with my payment extension on my advance
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for sharing your experience! We’re glad Mark was able to help with your payment extension and make the process easier for you. We’ll be sure to pass along your kind words to him!
Mark was very straight to the point and…
Mark was very straight to the point and helpful with solving my issue with my repayment. Gerald is a great app when you need quick cash I would recommend!
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for sharing your experience! We’re glad Mark was able to quickly address your repayment concern and provide the straightforward help you needed. It’s also great to hear Gerald has been useful when you need a quick cash advance. We truly appreciate your recommendation!
I am so so appreciative of the cash…
I am so so appreciative of the cash advance process from Gerald , It truly is a. Game changer and assist with last minute issues that may come - Mark was amazing with assisting me with this process
16. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for sharing such heartfelt feedback! We’re so glad Gerald’s cash advance has been helpful when unexpected expenses come up. It’s wonderful to hear Mark made the process easier and provided such great assistance. We’ll be sure to pass your kind words along to him!
Great customer service
Great customer service. The app is easy to use.
16. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for your feedback! We’re glad you’re finding the app easy to use and that you’ve had a great customer service experience. We appreciate you taking the time to share your review!
Markfil was so helpful with ny request
Markfil was so helpful with ny request. Quick and easy! Also understanding.
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for recognizing Markfil! We’re glad he was able to handle your request quickly and easily while also taking the time to understand your situation. We’ll be sure to pass along your kind words to him!
This app has been so helpful
This app has been so helpful
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for sharing your experience! We’re so glad Gerald has been helpful for you when you’ve needed it. We appreciate your support and taking the time to leave a review!
Always received items on time ~ never…
Always received items on time ~ never any problems.
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for sharing your experience! We’re glad your orders have consistently arrived on time and that everything has gone smoothly. We truly appreciate your continued support and trust in Gerald!
Great customer service by Mark and…
Great customer service by Mark and great free transfers. Very helpful
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for your kind feedback! We’re glad you’ve had a great experience with Mark and have found the free cash advance transfers helpful. We’ll be sure to pass along your appreciation to him!
I was approved for a $50 andance
I was approved for a $50 andance. Total transfer to my bank? $19.00! $19.99 subscription to Compass and 11.01 was added to the balance to their,"cornerstore.". The 11.01 is required to be able to access an advance! I do not give 50 fuks what the AP says the, $19.99 compass subscription is not a choice. I was never asked never offered anything. The terms read that EITHER cornerstore purchase OR Compass membership is needed to access cash advance option. Payback amount owed? $38.99 makes no sense to me...
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Hi there — we’re sorry to hear the experience was frustrating. Gerald combines Buy Now, Pay Later and Cash Advance services. You can use part of your advance to shop in our e-store or Compass, our AI-powered financial assistant, and after meeting the activation threshold, enjoy a free Instant Cash Advance transfer to your bank with no upfront payments, interest, or late fees.
You can choose to spend the full threshold in our store or split it between the store and Compass. Compass spending counts 2x toward the threshold, helping you reach it faster.
Unlike apps that charge subscription fees out of pocket, Gerald has no membership or hidden fees. We’re committed to improving communication and transparency. For more information, please check our Terms of Use or FAQ, or contact support@joingerald.com.
They are shady and greedy liars
They are shady and greedy liars. They somehow get access to other banking accounts from their app being on your phone. They need to be shut down
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
We’re sorry to hear about your concerns, especially regarding your banking information and account security. We take privacy and security seriously, and we’d like the opportunity to look into what happened. We encourage you to contact our support team at support@joingerald.com with the details of your concern so we can review your account and assist you directly.
Jonas was great help with my account
Jonas was great help with my account
23. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gerald Wallet
Thank you for sharing your feedback! We’re glad Jonas was able to provide the help you needed with your account. We’ll be sure to pass along your kind words to him!
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