Purchased an glass oil lampshade after braking the one we had. The chosen lampshade was packaged well and delivered quickly and efficiently by a reputable delivery company. The product fits pe... Näytä lisää
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
John Moncrieff Lighting Ltd is the place to go for fine lighting. The Victorian oil lamp globes we less expensive than any of the same model I've seen. Customer service is excellent. I will continu... Näytä lisää
Simple and easy to order, great customer service responded quickly to my query and kept me updated until order dispatched. Order tracked and delivered within 2 working days. A very Happy Mother in Law... Näytä lisää
Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Yhteystiedot
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Yhdistynyt kuningaskunta
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Erinomainen
721 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bomb-proof packaging!
Helpful advice leading to a successful purchasing experience. High quality shades. Superb packaging. The very large sized box proved essential as it took a couple of puncture hits in transit - but the glassware arrived unscathed. Full marks to JMC!
9. kesäkuuta 2026
British made
Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting. UK company established in 1865. Easy to use website,competitive prices. They stocked to Chimney I required & was packaged really well with several wraps of "bubble Wrap", in a strong carboard box filled with Loose Fill Packing Peanuts. delivery was quick. excellent quality glass chimney, which fitted perfectly.
9. kesäkuuta 2026
Excellent packaging
8. kesäkuuta 2026
Shade fir 40 yr old wall lights
Thank you for the safe delivery of the glass lamp shade. Saved my 40 year old fittings. Thank you
12. kesäkuuta 2026
A1 in every respect
Fast despatch, excellent packagings,quality authentic goods, good communication*****
10. kesäkuuta 2026
Top marks here
Top marks here, very good quality, very good service and delivery top marks
10. kesäkuuta 2026
Not what were ordered & not fit for purpose
The items were delivered promptly enough, although the box was delivered mistakenly to a neighbour, but this is an on-going issue with the particular courier.
Unfortunately, even though the invoice stated that I had been sent 2 oil-lamp chimneys with 55mm bases, this was not at all so. The delivered bases had 2 inch (51mm) bases, which are too small and would break to try fitting them. The 55mm would be 2 & 1/4 inch bases, which were precisely what was required; not too tight or too loose. I will not be paying good money to send something back that I should not have received in the first place, I won’t unfortunately be buying from this business again. My invoice states 55mm were ordered. All I am hoping is the mistake was just carelessness rather than a cynical off-loading of items
16. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Hi Paula,
Thank you for your review.
We're sorry to hear that the lamp chimneys you received were not suitable for your requirements. However, we are disappointed that you chose to leave this review without contacting us first, as we were never given the opportunity to investigate or resolve the issue for you.
We take product accuracy very seriously and would never knowingly send an incorrect item or "off-load" unsuitable stock. If there has been an error in the product supplied, we would have been happy to look into it and work towards a solution had we been made aware of the problem.
As we have no record of any contact regarding this order, we would encourage you to get in touch with our customer service team so we can review the details and determine whether an incorrect item was dispatched or if there is another explanation for the sizing discrepancy.
Kind regards,
John Moncrieff
beautiful products excellent customer…
beautiful products excellent customer service
29. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear you love our products and received excellent customer service.
We really appreciate your support.
– John Moncrieff Ltd
Amy was extremely helpful
Amy was extremely helpful, and genuinely interested in helping me, and greatly helped in my choice of glass shades. She made the whole experience a pleasure. A lovely firm to deal with!
26. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your wonderful review. We're delighted to hear that Amy was able to help you choose the perfect glass shades and make the process so enjoyable.
We really appreciate your kind words and look forward to helping you again in the future.
– John Moncrieff Ltd
Very good service excilentvproduct…
Very good service excilentvproduct arrived within 3 days from ordering many thanks
30. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're pleased to hear you were happy with both the product and the service, and that your order arrived quickly.
Thank you for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
Well packaged
My glass globes arrived safely and very well packed. Happy to recommend.
23. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear your glass globes arrived safely and that you were pleased with the packaging.
Thank you for your recommendation and for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
Good transaction with speedy delivery…
Good transaction with speedy delivery and superbly packaged.
27. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're pleased to hear you were happy with the speedy delivery and careful packaging.
We appreciate your support and hope to serve you again soon.
– John Moncrieff Ltd
Quick and efficient
Quick and efficient. I received 2 different orders in Greece in excellent conditions. Very satisfied - I would recommend without reservations.
17. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear that both of your orders arrived safely in Greece and that you were pleased with our service, delivery, and packaging.
Thank you for your recommendation and for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your review. We're pleased to hear the item was a perfect fit and met your expectations.
Thank you for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
My order was delivered with no delivery…
My order was delivered with no delivery problems
I was kept informed of the progress of my order and my package was delivered quickly Very pleased with the service
20. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear that your order arrived quickly and that our updates kept you informed throughout the process.
We appreciate your kind feedback and thank you for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
everything was perfect
15. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your lovely review! We’re so pleased everything was perfect.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your review! Glad you found the service efficient — we look forward to helping you again.
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your great review! We’re delighted to hear you were happy with the price and service, and that everything went smoothly.
Delivered on time by a pleasant and…
Delivered on time by a pleasant and helpful person. Job done ✔️
14. toukokuuta 2026
Vastaus yritykseltä John Moncrieff Lighting Ltd
Thank you for your lovely review. We’re so pleased to hear your order was delivered on time and that you found our delivery person pleasant and helpful. We really appreciate you taking the time to share your experience!
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