J.ING  Arvostelua 797

No stars of possible. I got scammed and I never got my money back. It’s a horrible clothing website and turn off comments on their social media as well so no one can spread awareness about the scam they are playing on people.

I've purchased from Jing previously and the clothes were great quality and 100% legit. I don't know what's happened since then, but I decided to purchase from them again on January 4, 2023. I know they ship clothes from asia, so I was expecting a wait.

In April 2023, I contacted Customer Service. They confirmed that my clothes were being processed. They have since blocked my email. I am currently in the process of getting this transaction reversed.

I placed an order in March and I haven’t received my item it’s a total scam and I sent multiple emails to them showing proof of purchase etc and they kept saying that it’ll be here soon and it never showed up. They eventually blocked me, but please do not buy from here!

Ordered $79 worth of items in February (order #00363629) and never received them. Items were never processed or shipped. Asked for a refund on numerous occasions (probably sent about 15 emails, as this is the only way to communicate with them) but customer service replied only twice and simply told me that the items would ship soon. Again, they never did. In short: never got the items or the money back. Total scam; do NOT order from this company.

ALL THE “POSITIVE” Comments are bots/ fake! Like most people here has said I placed a order on March 8th and now almost June I have not received my order or any tracking information!
Please do not place the order here it is not worth it. I will for sure never shop on this site

I purchased four dresses on April 7 2023. I did not receive the package until 30+ days later around mid-May.

When the package arrived, it only contained two of the four dresses I purchased. I checked my Jing account and the two missing dresses are marked as delivered.

Since then, I have reached out to Jing customer support about six times. I have not received an adequate response. Sometimes, I do not receive a response, but the times someone has replied to me, they replied in a way that indicated they did not understand the issue. The first time, the support person had me take pictures of the dresses I did receive. This seems odd and besides the point, but I did it anyway.

I had requested to either ship the two missing dresses immediately or to refund me immediately if they were no longer in stock.

As it currently stands, I do not have the two dresses I paid for and therefore have paid for no reason. I cannot seem to get a support person to handle this appropriately.

To management: please contact me to handle this immediately.

DO NOT BUY FROM THIS COMPANY. I would give zero stars if I could. I placed an order back in March and never received my order. After over a month of waiting I reached out and the customer service said they would refund me and to wait 7-9 business days for it to show on my credit card. After the 9 days I still did not have a refund. I reached out again and they said their system "failed" and to send my PayPal email (sketchy). If their system failed, why should I be the one to reach out on a refund THEY promised me? I sent a reply and they have not replied back to me.

It's pretty clear this company is scamming people and hoping customers forget about their purchases. It's also very sketchy that all of the comments have been turned off on all of their social media platforms. Major red flags all around. I will be filing a claim against them with my credit card as the business they are running is fraudulent.

Please save your time and money and do not buy from this fake company.

Terrible service,bought much product from them but 4 month already still haven’t receive it.nothing tracking number and when I contact by email and enquiry with jingus but no one to answer and then after ,they’ve blocked my gmail.horrible

They blocked my email, non responsive on social media accounts, and they do not pick up the phone during business hours.

I received a gift card instead of a cash refund and they refuse to follow up with my questions. Given my experience, I have no interest of buying anything from here again.

Quality of the items is poor and literally disintegrates in the wash.

I want to return my stuff. Email them so many times, they won’t provide me an address to return. They won’t let me return my stuff. Please buyer be aware.

*****UPDATE******
I got my money back after emailing them in Chinese few times.

In the Jing Website, there is a question mark tiny circle, Clike on that, pick return

Write everything in Chinese.
Order number, item you want to return, attached photo of the clothes you want to return. Ask them to refund in original payment. Ask them to prove address to ship it to. They will response within 24 hours. Must write in Chinese

You have to pay for own shipping. They will respond in English to confirm. Don’t respond to email. Go to the website Click the question mark icon again. Write same thing and attached the email that they sent you as photo,

It’s a hassle, but I got my money back

I ordered a dress in January, and it is still not here (it is the middle of May now). I have emailed many times , however I am getting no response and the last time I tried to send an email they blocked it.

They are a fraud. I never got my order since last 4 months and I kept following up, first they cooked stories of delay and when I asked for refund they BLOCKED my email. This company is doing fraud and keepIng people’s money and needs to be investigated by US authorities

Placed an order and after almost 3 months of not receiving the order, I asked for a refund. A month after my request, I am still waiting and they keep telling me lies via FB messenger which is the only way I was able to communicate with them. I noticed on their FB page today that others have had similar experiences. They deserve to be investigated for fraud.

If I could give no stars I would! I literally asked about the status of my order two months later and was told that it would be shipped soon. Another month later, I still didn't receive any updates or anything so I emailed them again asking for a refund. Two weeks later, I still have not received my refund so I send them another email to realize I've been blocked. LITERALLY BLOCKED. THE WORST EXPERIENCE EVER!! And it was a $100 purchase so there it goes.

Made an order in March and haven’t received it. Sent multiple emails to customer service and NOTHING! Beware and I don’t recommend shopping here!

Continued trying to get help from this company. Even found numbers to call. No luck. This is such a shame because it highlights trust in capability and reflects poorly on the country where the company is located.

WORST CUSTOMER SERVICE. I placed my order in March, it has been over two months now and my order's still not processed yet. I emailed them a couple times and recently when I emailed them saying I want cancellation, THEY BLOCKED MY EMAIL! Worse customer service ever. I can't believe any busisness would actually block their customer's email....and looks like I'm not the only one! BE AWARE!

Terrible quality clothing (zippers and buttons break off immediately). Shipping took 3 months for the clothes to arrive. Refund policy is a lie, they don't allow returns and customer service is the worst I've ever experienced.

Made my order over a month ago and only just received the items. Out of 4 pieces, only 1 piece was delivered correctly, and the rest of the 3 pieces were missing. Instead, 4 pieces of clothing I did not order was delivered to me. I tried to contact their customer centre via email multiple times but my email was blocked by them. I also tried to reach out via facebook but failed to deliver the message too. Seeing that many others have had the same experience, wondering if J.ING would come out and fix the issue.

My order shipped out finally after 3 months waiting.Hope that will be real. I will let you guys know when I get it. Probably months from China. They are picking up their job slowly slowly. Hopefully everyone could get their orders. But NO more ORDERS from JING!!!! I am telling you!!!