Hi James,
Thank you for sharing your feedback. We are sorry to hear that you feel this way about your experience.
We take comments like this very seriously and would genuinely like to understand what happened. After checking with our support team, we have not been able to locate any recent contact or case details from you that would allow us to review this matter directly. Based on the information currently available to us, we have also not identified any account-related issue linked to the details provided in this review.
If you have used our platform and experienced a specific account issue, transaction concern, or support-related matter, we kindly invite you to contact our support team with the relevant details so we can investigate it thoroughly and assist you accordingly.
JIBET is committed to handling genuine player concerns fairly, transparently, and professionally, and we welcome the opportunity to review any specific concerns you may have.
Thank you for bringing this to our attention.