Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

If you're annoyed by Jettly's spam, all you have to do is submit a detailed request that lists more than just one destination, and you'll stop receiving any more information and won't have to wait fo... Näytä lisää

Saanut 5/5 tähteä

Jettly is a great way to plan travel at an excellent price. I have planned several European trips easily, and I was able to receive quotes much more quickly than through a broker. The cost savings eas... Näytä lisää

Saanut 5/5 tähteä

While using the search engine, didn't think of receiving a personalized offer in no time. I mean emails sent by the application ok, but an email from a real person... this is unique. Thank you for thi... Näytä lisää

Saanut 2/5 tähteä

Flight costs were not even close to published rates. I fly charter pretty regularly and understand the reasons prices vary from estimates. However I was not expecting such a large variance or would... Näytä lisää

Yrityksen tiedot

  1. Matkatoimisto

Yrityksen kirjoittama

Jettly, is a private jet charter technology company making private air travel accessible through a mobile app connecting travelers to private jets in real-time.


Yhteystiedot

3,1

Keskitasoinen

TrustScore 3/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

If you're annoyed by Jettly's spam

If you're annoyed by Jettly's spam, all you have to do is submit a detailed request that lists more than just one destination, and you'll stop receiving any more information and won't have to wait for an offer. I've been waiting for an offer for over a week.
Oh yeah... I mentioned in the comment that I would, of course, also check with 2-3 other providers. And now the annoying spam starts coming in!!!!!

7. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

!Niet betrouwbaar!

!Niet betrouwbaar!
Ik heb een account aangemaakt om eens naar de prijzen te kijken. Toen wilde ik echter mijn account terug verwijderen wat niet lukte. Ik nam contact op met de klantendienst. Deze stuurde me door naar de pagina om dit te verwijderen. Dat is natuurlijk lief, maar deze pagina werkte niet. Mijn account is nu nog altijd niet verwijderd. Ik nam terug contact op, maar wacht nu al 2 maand op reactie...
Als je een mogelijke vlucht bekijkt, bellen ze je direct op om aan te dringen. Dit is zeer hatelijk.

17. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

STEER CLEAR of this company.

As soon as you put your information in, they will send out your phone and contact to many many people. You will start receiving calls - who knows if it's from a legit aircraft or not. Some of the calls I received didn't even know where I was going. I suspect some are SPAM and sign up to get info from this company. If you book a flight with one of these unknown people and they take your credit card number, who knows if you would actually have a scheduled flight. I would STEER CLEAR of this company. There are better companies out there. I would suggest FXAir. I'm sorry I looked elsewhere.

Edit: After writing this review, Jettly contacted me saying they would sue me if I did not remove the review. I would highly caution using this service. I inquired with both Mercury Jets and FXAir - both of which were professional and respectful. Jettly says I should report any calls that aren't legit. It's not my responsibility to make sure they send my number to legit businesses. I received an excessive number of calls, emails and texts within 24 hours of entering my information. The real issue here is Jettly bombarding clients with unwanted calls and texts and not disclosing that they will do so, and then threatening legal action when people are upset. This is likely why they don't have more negative reviews than they already have. 33% of their reviews are 1 star. You don't have to believe mine - just read the others.

1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Jettly-logo

Vastaus yritykseltä Jettly

Hello,

Thank you for your feedback. We’d like to take a moment to clarify some inaccuracies in your statement.

Jettly does not sell, distribute, or share customer contact information with third parties. When a flight request is submitted—such as your inquiry for travel from Sarasota to Turks and Caicos on March 28th—our team follows up directly to assist with your booking. These follow-ups are a standard part of our service to ensure clients receive accurate flight options and support.

If you received calls from sources claiming to be affiliated with us but lacking details of your trip, we encourage you to report them, as we take customer privacy seriously. Additionally, we note that your review recommends FXAir, a competing company, which may present a conflict of interest.

We value honest and fair feedback, and if there was any misunderstanding regarding your experience, we’d be happy to discuss it further.

JETTLY'S RESPONSE TO THE PUBLISHERS EDITED REVIEW:

At Jettly, we are committed to transparency, professionalism, and compliance with all consumer protection laws. In response to a misleading and defamatory review posted by Ms. Ellis, we wish to provide clarity to the public regarding her claims and our policies.

Jettly Does Not Share Customer Contact Information

Jettly has a strict privacy policy and does not sell, distribute, or share customer information with third parties. Any claim suggesting that we "send out" customer phone numbers or emails to unknown entities is categorically false.

All Calls and Communications Are a Direct Result of Customer-Initiated Inquiries

When a user submits a flight request, our team follows up to provide available options and support. This is a standard service process in the private aviation industry.

Ms. Ellis submitted a flight inquiry for a trip from Sarasota to Turks and Caicos, and our team contacted her to assist with that request. Characterizing these service-related calls as spam is misleading.

Jettly Operates in Compliance with Consumer Laws

We do not engage in unauthorized telemarketing or excessive solicitation. If a customer wishes to opt out of communication, we honor those requests promptly.

A Cease and Desist Notice Was Sent Due to Defamatory Statements

Ms. Ellis’ review contains false claims that directly harm Jettly’s reputation, including suggestions of fraudulent activity and security risks.

Her updated review continues to spread misinformation by falsely stating that Jettly threatened a lawsuit simply for leaving a negative review. In reality, we pursued a cease and desist letter due to demonstrably false and defamatory statements, which misrepresent our business practices and cause reputational harm, which we believe were made with intent to discredit our company while promoting a competitor.

We encourage constructive criticism and honest feedback, but spreading false information with the intention of damaging a business is legally actionable. Jettly remains dedicated to providing ethical, customer-focused private aviation services, and we will continue to protect our reputation from defamatory statements.

Saanut 5/5 tähteä

Revolutionizing Air Travel

Jettly has truly revolutionized my travel experiences with their innovative services and commitment to excellence. They're changing the industry for the better!!!!

23. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Beyond Expectations

Jettly has consistently gone above and beyond my expectations, making every trip an exceptional experience. Their dedication to passenger satisfaction is evident.

17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Misleading Quote that you can't actually book

We have flown using Jettly.com for sometime now and we are a member of their program paying 7000+ annualy. Their online quote system is a total scam. You look at the quote for around $7000 on a Challenger 300 for a one way flight from the Nor Cal to the So Cal then click on the charter finding out you get the immidiate response from their sales with multiple quotes in much smaller aircrafts including the Turbo props at MUCH higher costs. Misleading Advertisements or the quotes. Reporting to the BBB

8. helmikuuta 2024
Oma-aloitteinen arvostelu
Jettly-logo

Vastaus yritykseltä Jettly

Dear valued member,

We sincerely apologize for any confusion that our online quote system may have caused. At Jettly, we strive to provide transparent and accurate pricing information. As indicated on our website, marketplace rates for aircraft are set by third-party air operators and exclude positioning fees as well as repositioning fees. These additional charges cover the cost of moving the aircraft to your preferred location (positioning) and returning it to its home base or next destination (repositioning) after your flight is completed.

To improve your experience and offer a more straightforward pricing structure, we encourage you to consider the Jettly Jet Card program. As a Jettly Jet Card holder, you are billed only for your air time from point A to point B, with no extra repositioning fees. This program is designed to help frequent flyers like yourself save on unnecessary costs and enjoy a more seamless booking process.

We value your patronage and look forward to continuing to serve your travel needs with transparency and integrity.

Warm regards,

The Jettly Team

Saanut 1/5 tähteä

Edited-Not even going to comment other then…

Not even going to comment other than this.

Edit- your service is terrible, unreliable, and an absolute lie of a business. This is why you haven’t received confirmation for that particular flight. Thanks for trying, but no it does not help.

3. tammikuuta 2024
Jettly-logo

Vastaus yritykseltä Jettly

Hello Metoyer! We don't have any history of flights booked with you, I'm afraid!

Saanut 5/5 tähteä

The pilot and copilot were super…

The pilot and copilot were super friendly and made for a lovely flight. The breakfast food was also lovely. A quick note on the plane however— the bathroom needed servicing. There were no paper towels or soap, and the toilet didn’t flush.

3. tammikuuta 2024
Saanut 1/5 tähteä

waste of time

waste of time, lot of junk texts. Not recommended

31. joulukuuta 2023
Jettly-logo

Vastaus yritykseltä Jettly

We apologize for any inconvenience you may have experienced. We take all feedback seriously and are constantly working to improve our services. Could you please provide us with more details about the junk texts you received so we can address the issue? We value your time and want to ensure that our services meet your expectations. Thank you for bringing this to our attention and we hope to have the opportunity to make it right for you in the future.

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