Deutsche Mode Ltd. Arvostelua 

The clothing company who trade as Jensen Mode in the UK are the worst on-line companies I have dealt with. The top I ordered was size small, what I received was a large which came down to mid thigh and sleeves were 3-4 inches too long. All the customer help including Returns is in German so I sent it back within 30 days recoded delivery to a return address on the delivery package requesting a full refund. Despite send in all details in photo form which included a signature for receipt JM are still refusing to pay. It is now 11 weeks and tens of emails later after initial return of 17/12/25. They are not to trusted.

Honour the 50% refund they offered.scammers

SCAM SCAM SCAM SCAM
disgusting how these people are still operational. Ordered a jumper took 2 months to get to me once arrived was a plastic material not as described. Disgusting

DO NOT BUY FROM THIS COMPANY - THEY ARE SCAMMERS. I wouldn't even give this company 1 star! I ordered something back in October 2025 and after chasing up numerous times I have never received it. I was asked to chase the courier myself which is totally unacceptable and obviously I couldn't get hold of them. The item cost around £40 and after numerous emails they are still refusing to give me my money back. I have told them I am going to take this further and also report their company. I will do my best to get this website taken down as they are scammers!

Absolute scam
Don’t buy from this site . It’s markets as German but it’s Chinese clothing .
I ordered a man’s size M coat in Nov and a very small sized coat arrived that would only fit a size S woman .
They gave me an address ( China ) to return it to and I paid postage and sent it in early Dec.
As of Jan 23rd I haven’t received my refund €70 yet and keep getting AI generated emails from them ( Valentina & Anna ) .. terrible customer service) . Message to the team please send my refund , as I sent you the receipt of postage .

Note : The sizing is all wrong on your clothing ( Chinese sizing )for the European market .

I was sent an item that was clearly smaller than the size it claimed to be. The company has refused to refund my money unless I pay the return postage. This is clearly unacceptable.

The company's standard response is that they want to resolve the issue. That is purely for PR. They don't. If you look at other reviews you will see that they never resolve an issue satisfactorily.

An absolute scam. Bought shoes for a Christmas present. The product came from China, awful quality, smelled like petrol. DONT BUY FROM THEM. I tried to get a refund but they told me to post them back…..to CHINA!! They offered a 20% refund which I took but only because they repeatedly sent me AI generated emails and I just gave up. They are scam artists!

After this company kindly replying to my bad review on trustpilot and advising me to email them. 3 emails later they still have not replied to my email providing me with a return address for an item that I purchased that was clearly under sized. They are trying to look good on trustpilot but still awful customer service

Do not use this company. I ordered a coat in November. Absolute rubbish. At least 2 sizes too small. I was offered the 20% refund. I refused. They wanted me to send it back to China but return address is in England. I checked my rights snd told them I was within my rights to return it there. They agreed and it was received into their warehouse on 4th December. Despite loads of emails and bullshit excuses about it being at customs since December I still have no refund. So now they have my goods and my cash.They should not be allowed to get away with it. Today is 8th Jan I have requested tracking number on 2 emails so I can check on package but not giving me that either. Clearly not being helpful at all.
Now they reply pretending to know nothinh about my case snd ask me for the details so they can try and resolve it. THEY HAVE ALL MY DETAILS. MORE DELAYING TACTICS.
ABSOLUTELY DISGUSTING.
EVERYONE STAY CLEAR OF THEM.
Update Now 23rd January and they have now offered 30% refund because of their mistake. UNBELIEVABLE Absolute SCAMMERS DO NOT EVEN CONSIDER BUYING FROM THEM...!

Do not use. Fake goods supplied from China which was not the item illustrated but a very poor copy. Asked to post back to China at my expense for a refund. Doubt further expense would result in anything. Update: I see your reply. I have done this and you offered a 20% refund, which I decline. The boots are not wanted by me as they are not what I sought to buy.

Do not do business with this company. I ordered a dress and jacket from them. When they eventually arrived they were cheap tat- despite the price being over €100- and were sent from China. I immediately contacted the company requesting a return address. First I was offered a 10% refund; then 20% - with no need to return the goods. I rejected both and returned the goods at a cost of €34 with tracking. That was 3 weeks ago. The goods were delivered days ago- and despite numerous emails no refund has been made to my account. Read all the other reviews here- their experiences have unfortunately also been mine.

Ordered some Kingseven sunglasses on 25 November - took ages to arrive as they are from China - and I didn’t get anything like what was advertised, not Kingseven, no presentation box - just cheap tat which I paid £45.00 for - have said I want to return as goods are not as described but told I have to pay return costs even though they have blatantly mis sold. All Ts and Cs and return policy in German - total SCAM - wish I’d have checked here first

Ordered a pair of trainers 4 months ago, they never arrived so I requested a refund. All I get is emails saying they are sorting the problem. Surely it does not take over 4 months to sort this problem. Shocking service.

Scam scam scam, don’t buy from them. Overpriced, the actual product received doesn’t match photos at all, I showed on multiple photos that what I ordered vs what was sent were two completely different things. Even though it is stated in their „terms and conditions” that when the wrong product is sent - the return cost is covered by them - they refused to organise shipment. I sent multiple emails and each response sounded generic and some of them contradictory with the others. Complete scam, I now reported this in my bank and I hope they retrieve my money back.

Sie möchten nochmals eine Dartsellung zu Ihrem Shop...dann machen wir das doch öffendlich, damit gleich alle es mitbekommen.
Sie schreiben auf Ihre Internetseite:
"Willkommen bei Jensen Mode, deinem neuen Lieblingsshop für stilvolle und erschwingliche Mode! Wir sind ein deutscher Online-Shop, der im Mai 2024 gegründet wurde. "

Sie verstoßen gegen deutsches Recht, ganz einfach:
A) kein Impressum gemäß § 5 DDG
B) ebenfalls Verstoß gegen § 18 MSTV
Ferner: Ihre AGB halten einer AGB-Kontrolle nach §§ 305 ff. BGB nicht stand.
Ergo alles was ein deutscher Shop rechtlich einhalten muss, wird von Ihnen nicht eingehalten...damit ist meines Erachtens eine bewusste Täusung der Verbraucher (Kunden) nicht gewollt....ziehen Sie selbst Ihre Schlüsse daraus...

Not German as stated cheap China company selling low grade cloths at inflated prices what you see on the web site is not what you will receive do not waste your money avoid at all costs.

Avoid this website.
They sent extremely poor-quality products, nothing like the photos.
They ignored all my emails for weeks, and only replied after my bank processed a chargeback.
Very unprofessional company — many other customers had the same problem.
Do not trust this store.

To start with, this review is not about jensenmode nl, it's about jensen-mode com

They sent me a pair of cheap, horrible-quality shoes and didn’t even bother putting them in a box, so they arrived creased. Their return policy was in German, which made me believe it was a German company and that returning wouldn’t be a problem. That was clearly misleading.

They tried to block the return, offering small discounts if I agreed to keep the shoes, and only after several emails did they finally send me a return address. It turned out the company is actually in China. Now I have to ship the shoes back at my own expense, which costs more than half the purchase price.

If I had known this in advance, I would never have ordered. This feels like a deliberate trick, they send you low-quality junk and make the return process so difficult and expensive that you’re forced to give up.

UPD: I have no idea why they responded to me in German, they are clearly trying to mislead people and be perceived as a German company. So dodgy. I've been in touch with their support at the email suggested in their response. They insist I should ship the return to China at my own expense.

Diese elegante Bluse überzeugt durch hochwertigen Stoff und einen modernen Schnitt. Sie eignet sich für Büro, Freizeit und besondere Anlässe und verleiht jedem Outfit einen stilvollen Look.

Ze hebben een mooie winkel, maar sturen via dropshipment totzooi vanuit China. Alllereerst duurt het 2 weken alvorens je iets ontvangt, en dan is het ook nog zooi.

Terugsturen is niet mogelijk... ze hebben een fake adres in Engeland (een katoor waar je per uur een kamer kunt huren) en na heel veel vragen krijg je eindelijk een retour en mket je het terugsturen naar China, met verzendkosten die hoger zijn dat het product.

Conclusie: hier niets bestellen!!!