Dire
I ordered a battery and paid for express delivery. It didn’t arrive and I chased and chased. I asked for a refund of the express delivery costs and they agreed. They said the battery would arrive within a few more days. It didn’t. Seems they’d cancelled the whole order. Very poor communication and service failure after service failure. If they had any focus on customer satisfaction they’d have just sent it for free (less than £20 in value). So frustrating.








