Jeffree Star Arvostelua 

Make up eye pallets were damaged due to laboratory mistakes and claimed To replace but 1 yr later no replacement they fib

I ordered Jeffree Star through Beauytlish and during the PayPal transaction it booted me directly to Jeffree Star. Big mistake. Never order directly through Jeffree Star. They are horrid. This booted the colors back to the default on the Jeffree Star page. I noticed this right away and contacted Beautylish who was very helpful but said that I had to contact Jeffree Star as it was now in their order bank. Jeffree Star has NO PHONE NUMBER FOR CUSTOMER SERVICE. I contacted them through Email and through their site customer service spot. They never responded to either. I contacted them three different times through both mediums. They eventually sent the wrong product almost a month after the order (missing Christmas). Their website is very unclear about exchanges. Just Don't.

I don't even want to give this crap place a 1 star! This is the second time I've ordered for my daughter and both times has been horrible delivery times. I placed an order on Dec 2nd received confirmation on the 3rd. I had to email them asking where the order was on the 16th. Finally got an email that a shipping label was created on the afternoon of the 16th. Then on the 17th got a response to my inquiry that they would contact their shipping department to see where my order was. On Dec 23rd I emailed AGAIN because my order was never shipped after the label was created. USPS had no knowledge of this package at this point. NOW I get an email saying that it has finally shipped and can expect delivery on Dec 30th. So my daughter's Christmas gift that I ordered on the 2nd will be here on the 30th (supposedly). I will never order from this place again! This is the second time with this place! Never again! I don't know how this company will stay afloat with customer service like this! Jeffree Star should be ashamed!

Wish.com is faster than this delivery. I'm not sure how a company can stay in business with this shipping. 5-12 days my ass. Order a year prior, better yet, consider Wish.com. seriously.

Pagata la spedizione prioritaria e dopo 1 settimana non avevano ancora spedito. Pessimi

I have bought a few mystery boxes from Jefree Star. Yes they can take a long time to arrive overseas 3 -5 weeks at times, Yes there are customs fees. But people who order should know this anyway If you order from anywhere there is a chance of customs fees and all in uk be warned after january 1st 2021 there will be a lot more import fees. He does not set these the destination country sets the fee rate. I have never had an issue with quality or any damaged items. We live in such a cancel culture these days. Yes maybe some of what has happened we do not agree with but take a long hard look at yourself as well. If everything you have ever done in your life was sprawled on the internet I am sure there is Stuff you would be unhappy with and people would flame and cancel you too. I like the quality of the products and make up I have recieved and although the amount of customs can come as a shock I expect to pay them and try and figure this into my budget.

Come on. Package shows up completely covered in logos right around Christmas. Thanks

I just bought the color "Funeral Parlour" from the velvet trap new collection. First I try it on, noticed that It's not very pigmented as the publicity suggested. Confortable yes until you realise that there's a sandy sensation when you bite...ive never had that sensation with a lipstick...not pleasant at all. Feel like a gust of wind on Venice beach went straight in my mouth.. The color ia very pretty, but It's a no go for me sorry Jeffree. 🖤

Love Jeffree Star Cosmetics ❤ I always look forward to growing my collection. I got my Halloween box and it's absolutely adorable, I loved every item. Couldn't do a YouTube video because some of its for my mom for Christmas but I'm sooo glad I got the big one.... blood lust is bomb 💣

I usually like the products, but my last experience was not the best and I will not be ordering online again. My package was delivered to the wrong adress by tha mailing company. I contacted customer service and at first they told me it was still woth the shipping company so I checked, but it wasn't. When I contacted them again to let them know of the mistake it took 3 emails and an entire month for them to answer. And when they finally, they asked my if I wanted the palettes I had ordered or a refund to which I said I wanted the palettes. But then a day later I got an email saying they refunded me.... But only the palettes cost! I STILL PAID THE SHIPPING (International shipping which is 17 used....) thats a lot for getting nothing. Pretty done woth them.

First time ordering from Jeffery star website and I’m very pleased. I ordered on 11-05-20 and got delivered this morning 11-09-20. Got the blue blood pallet, the blood sugar pallet, controversy pallet and the Mini conspiracy pallet. Very pleased and my daughter will be happy xmas morning.

Love the products !
I loved my velour lipsticks as they stayed on all day without cracking and also no smudging
After a 8hr wear , it was still looking like how it did in the morning when I first applied it
The formula for the eyeshadows are amazing as always
They performed beautifully and blend out like a dream
You don’t even need much for pigment and it’ll last you for so long so pretty much worth the money
Blood sugar and blue blood are my favourite to use so I’ll always be making repurchases !

First time ordering with this company and safe to say I wouldn’t do it again. I ordered a pallet and some lipsticks for a friends birthday in September because I knew she loved them. Ordered them on the 28th of august 2020 it said it would take up to 15 days delivery. Fine that’s plenty of time to get here. Well it’s now the 5 of November and still no package...
Customer service responses on multiple occasions have just simply been “oh we can see it’s on its way” then when I asked if I could possibly get a refund for this no show item that no one could tell me where it is only that it was on its way, I then was told yet again “oh it’s on its way, we are sure it will be there shortly. Now I’m not silly I know COVID has prolonged shipping and it takes abit long but you website clearly states delivery within 15 days I have been waiting 2 and a half months and still no product. The shipping tracking doesn’t even tell me where it is all it says is “package on route to destination” which it has said that for 2 and a half months...

I’ve had nothing but the best experiences through Jeffree’s website. I love him and his products so much and customer service has always been very helpful in any issue that I’ve had in the past. I recommend his products to all my friends and family.

There was a time when I truly loved Stars products. I spent thousands of $$ buying his products. Then I learned that his products are poisonous garbage but even worse is how his website customer service treated me. I will never purchase his crap again. I’m an older woman who has tried many many brands through the years. Ladies better to stick with brands that you can buy at reputable department store. Stars greed has got the best of him. I do not care about his YouTube and designer clothing Star has absolutely no integrity. He lost a great customer

I’m not quite sure why the reviews here are so negative, but I’ve always had a great experience with Jeffree Star Cosmetics. I once had a package delivered destroyed, but they were accommodating, even though it was most likely the courier’s fault. Also, when a courier took my package to the wrong city, they refund my money. Their customer service is polite & they’re pretty quick in their response time. I might be the odd person here, but I’m really happy with their services.

In terms of product quality, that’s A+ grade. I love how pigmented everything is, the colour stories, the selection, the sizes, & honestly everything. The packaging is beautiful too. I collect those and the cards inside too. 😊

I also love that they have multiple payment options & they ship to Canadian PO Boxes.

I’d recommend JSC on any day to anyone who is willing to listen. Whether you’re a makeup enthusiast, a collector or a MUA, JSC are must haves.

iubitei mele nu i place asa ca merita o stea

I purchased 2 palettes for my girlfriends birthday, for a combined price of $98. The product was supposed to ship in 10 days, but after a full month, they hadn’t even shipped it out yet or sent any notice of delays in shipping. I sent a message to customer service and after several days they said “we’ll look into it and get back in 48 hours”. A full 7 days later, I hadn’t received any response so I messaged them again and they said “We lost the package 🥺” (With that emoji.... I know.) They then said they could ship one out or refund me. I clearly stated I did not want a refund, and that I wanted the product delivered, to at least be a late birthday present. They then sent me an email saying “We refunded you!” So now my girlfriend has no birthday present to open on her birthday. This was a horrible experience and I will never buy from JSC again.

I ordered a makeup bag amongst other things - everything was fine and well until the make up bag broke after less than a year of nearly being used. I contacted customer service to see what we could do about it, now I have been back and forth with them for closer to 2 months. I sent an email - they avoid my question about how long the warranty is, then they won't respond to my email for 3 weeks - so I have to send it twice, after the second email I get a vage answer that avoids my original question.

I have had several orders from Jeffree Star Cosmetics and have been very impressed with both the quality of the products and with the customer service team. On the rare occasions when I have had problems (due to items getting delayed or lost in transit) they have been really helpful and have refunded or replaced very quickly. I will definitely be using them again in the future.