jazzupco.com Arvostelua 

267
TrustScore 4.5/5 tähteä

4,5

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Saanut 5/5 tähteä

Absolutely in love with our Matte Gold Flatware from JazzUpCo! ✨ This is already our second set, which says everything about how much we love it. The matte gold finish is absolutely beautiful, ele... Näytä lisää

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Saanut 5/5 tähteä

My experience with Jazzupco has been amazing from the very beginning! I own their gold dinnerware set, wooden spoons, knife set, and cutting board. I truly love the quality of their products! And let'... Näytä lisää

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Saanut 5/5 tähteä

I recently purchased the Ava flatware set in champagne gold mirror- I am absolutely blown away by the quality and look of them. They are so beautiful and nicely weighted, you can feel the quality in t... Näytä lisää

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Saanut 3/5 tähteä

I bought the Ava champagne set in Dec. ‘25. I washed them in the dishwasher, which they advertise as safe to do and less than 8 months later, many pieces started to change color, losing their gold. Cu... Näytä lisää

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Yrityksen tiedot

Yrityksen kirjoittama

Hey, we are JazzUpCo. We deliver gorgeous home products that inspire and help you bring your dream home to life.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

267 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(267)

96 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

From sad to super happy!

It didn’t start all perfect I received my order with imperfections and after I got in contact with customer service they quickly made things right and I’m more than happy with the results! Thank you Jazzuco team!

20. helmikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for your kind words! We’re so glad we could make things right and that you’re happy with your order. Your support means a lot to our small team, and we truly appreciate you giving us the chance to make it right! :)

Saanut 4/5 tähteä

Consider minimalist 2.0

Bought the minimalist flatware in matte black in September of 2025. After the second run through the dishwasher, we started noticing rust on the knives. I took a picture and have sat on making a review, but we have now thrown away 3 knives and a spoon because of the rust.

I chose Jazzupco because of the quality and the price, and I'm happy to say they stand behind their product. They reached out to me concerning the damaged knives and informed me that the minimalist 2.0 was designed with a wider stem so the flatware does not slip through the dishwasher basket. This explains how my knives were damaged. I appreciate their prompt attention to this issue and for providing me with a new set of 2.0 minimalist flatware and complementary serving utensils.

20. syyskuuta 2025
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you for taking the time to share your experience.

To clarify, our flatware is made from 18/10 stainless steel, which is considered the gold standard for durability and corrosion resistance.

In earlier production batches which is the one that you have on hand, however, our Minimalist dinner knives were crafted using 18/0 stainless steel to enhance blade hardness and maintain long-lasting sharpness. While this improves cutting performance, 18/0 steel can be more sensitive to certain dishwasher conditions particularly high heat, strong detergents, or prolonged exposure to moisture which may increase the risk of surface rust if not dried properly.

In 2025, we've made significant improvement and we've launched our Minimalist Flatware 2.0 to use 18/10 stainless steel for the dinner knives as well, enhancing their resistance to rust while maintaining strength and performance. This upgrade was made specifically to address concerns like the one you experienced.

We've reached out to you directly so we can review your order details and make this right whether through replacement with our updated version or another suitable solution.

We truly stand behind our products and appreciate the opportunity to resolve this for you.

Saanut 5/5 tähteä

5 stars across the board

My wife and I are building our forever home and filling it with only the finest of things. Everything we have bought from Jazzupco has been exceptional, a great price point, and as she says, absolutely stunning! So happy we found this company.

13. helmikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for this. It truly means a lot to us! We’re so honored to be part of your forever home. Wishing you both so much happiness as you continue building your beautiful space. :)

Saanut 5/5 tähteä

Beautiful flatware that is great…

Beautiful flatware that is great quality. I absolutely love every piece I have received.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Hi Victoria! Thank you so much for your lovely review! 💛 We’re so happy to hear that you’re enjoying every piece of your flatware—it really makes our day knowing they’ve found a special place at your table.

We can’t wait to share more beautiful pieces with you in the future!

Saanut 5/5 tähteä

Truly the best quality dinnerware I've…

Truly the best quality dinnerware I've ever held, yet at an amazing price!

2. helmikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for the wonderful review! We’re happy to hear that you love the quality of our dinnerware. Your support means a lot to us, and we hope it brings a little extra joy to every meal! :)

Saanut 5/5 tähteä

Simply the best!

I hesitated for the longest time on making my purchase, I wish I would’ve bought it much much sooner! The quality is amazing, the look is just beautiful. I was blown away at the care taken in the packaging alone. I would absolutely recommend that everybody has this silverware in their home.

3. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä jazzupco.com

Wow, thank you so much for sharing this! We’re so happy to hear that your hesitation turned into excitement and that you loved the quality, look, and even the packaging. Your recommendation means the world to us, and we’re glad to have our silverware in your home! 😊

Saanut 2/5 tähteä

Didn't survive a whole month

Immediately after putting in the dishwasher and using the settings to match instructions two knives came out discolored. Customer service was great and they replaced both. Now a spoon has a big white mark that will not come off, it looks like the black came off it and is exposing the metal underneath. I'm sure the would replace it again but at this point it doesn't even feel worth the effort. I was really hopeful about longevity but I haven't even gotten one month out of these.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you for sharing your experience, and we appreciate you acknowledging our customer service team, and we’re glad we were able to help with the initial replacements. This is an outlier case with over 90,000 orders since we upgraded to our 100-cycle titanium-alloy plating in 2024.

Your feedback is important to us, and we truly value you giving JazzUpCo a try. We've sent you a follow-up email to personally assist you. Thank you! :)

Saanut 5/5 tähteä

Exceptional Quality and Modern Aesthetic

I recently transitioned my entire flatware collection to JazzUpCo, and the experience has been outstanding. I started with the Minimalist 2.0 set in Matte Gold and was immediately struck by the weight and balance of each piece. The finish is stunning—it significantly elevates the table setting for guests, yet the pieces are durable enough for daily use and hold up perfectly in the dishwasher.

I was so impressed that I eventually expanded my collection to include the matching serving utensils, steak knives, teaspoons, and even the chopsticks. Everything feels cohesive and high-quality. I was so smitten with my 8-person set that I bought another 4-person set to up my capacity to 12. I also highly recommend their organizer tray; it’s surprisingly spacious and comfortably houses my full 12-person set.

As a secondary purchase, I also picked up the wooden kitchen utensil set. The wood quality is beautiful and adds a great natural touch to the kitchen. If you are looking for functional pieces that don't sacrifice style or longevity, this brand is well worth the investment.

Lastly, I'll mention a "pro tip:" many of the individual matching pieces in the Minimalist 2.0 matte gold line currently show as out-of-stock. A helpful customer service rep encouraged me to look at the equivalent pieces from the Ava line, and they look great too. The finish matches perfectly, and you would never be able to tell that these pieces are from a different product line/style.

I can't wait to host a small dinner party so I can show off this beautiful flatware to my friends!

24. tammikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for this incredibly thoughtful review! We’re truly happy to hear how much you’re enjoying your JazzUpCo flatware and how well everything has worked for both everyday use and hosting. It means a lot to know the pieces, organizer tray, and even the wooden utensils have all been a great fit for your home.

We also really appreciate you sharing that helpful tip about mixing pieces between collections. Thank you for trusting our team and for your kind words about our customer service. We hope your dinner party is a big hit, and we’re honored to be part of your table! :)

Saanut 5/5 tähteä

Exactly What We Wanted

I don’t write many reviews, but JazzUpCo definitely deserves one.

Several years ago, I was on the hunt for matte, brushed gold flatware with a modern, minimalist design, and it was surprisingly hard to find. Once we added our other must-haves (safe and durable materials, dishwasher-safe, a finish that wouldn’t fade, and a reasonable price), it felt nearly impossible. The price point, especially, made us think we were out of luck.

That all changed when we came across JazzUpCo. Their Minimalist flatware line was exactly what we’d been searching for. I’ll admit, I was a bit skeptical about how well the finish would hold up in the dishwasher, but I’m happy to say that after a couple of years of regular use, they still look as good as new!

One thing worth mentioning: the Minimalist set is quite sturdy, and the weight was noticeable at first. At the time, that felt like the only downside. Fast forward to now, and it’s actually something I really appreciate. The weight gives the flatware a more refined, elevated feel that makes everyday meals feel a little more special.

Lastly, I can’t say enough good things about JazzUpCo’s customer service. While they don’t currently offer live chat, every time I’ve reached out, I’ve received thoughtful and helpful responses within 24 hours. The team is knowledgeable, respectful, and genuinely helpful, and I always feel confident contacting them with questions.

Overall, I wanted to take the time to share my genuinely positive experience as a long-term JazzUpCo customer. I look forward to continuing to support them and to gifting their products to friends and loved ones in the future!

28. tammikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear that our Minimalist flatware has been exactly what you were looking for and that it’s still looking great after years of use.

We’re also glad you’ve had positive experiences with our customer support. Just a note, we offer live chat as well if you ever want quick help or have questions. Simply hover on the bottom part of our website and click the chat button. :)

We truly appreciate your support and are grateful to have you as part of the JazzUpCo family!

Saanut 5/5 tähteä

I really appreciate that the flatware…

I really appreciate that the flatware is titanium coated. I also love the gold color. I’m crazy about this flatware!

16. tammikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for the kind words! We’re really happy to hear you love the titanium coating and the gold color. It means a lot to us that you’re enjoying your flatware so much. We truly appreciate you taking the time to share this! :)

Saanut 3/5 tähteä

Wanted to love these

Contemplated ordering these for a while, then finally purchased the black set for 8. They arrived packaged nicely but upon inspecting them there were a handful (9 pieces) that were scratched, and showing quite a lot of imperfections. I reached out to customer service and they sent replacements but those were honestly in worse condition than the originals. While I appreciate their efforts, its a little discouraging to have the replacements be the same condition. They are pretty though, I like the design and the color. I just wonder how long they'll last if they're showing up scratched already.

3. tammikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you for sharing your experience with us. We’re really sorry that some pieces arrived with scratches. This is definitely an outlier case with over 90,000 orders and we are always working to keep our quality consistent.

We’re glad you love the design and color, and we want to make sure you get a set you’re happy with. We’ve sent you a follow-up email to further assist you and make this right. :)

Saanut 5/5 tähteä

You won’t be disappointed- lives up to the hype 💯

I love the health conscious & nontoxic emphasis that JazzUpCo puts front & center! I appreciated the reviews from other customers, the beautiful design and the high quality! I researched the products for months before ordering and I was not disappointed. I invested in a large flatware set for our large family that I’m confident will be passed to my kids one day. The customer care has been quick and great! There’s a real reason the products are being promoted everywhere on socials. They’re legit💛

25. joulukuuta 2025
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for your kind words! We’re so happy to hear that our health-conscious, nontoxic approach, design, and quality resonated with you. It means a lot that our flatware will be part of your family for years to come.

We’re also glad our team could help along the way. Your support and trust mean the world to us! :)

Saanut 5/5 tähteä

Obsessed!

Obsessed!! I watched the JaxzUpCo. ads on Instagram for months wondering if the hype was real. The style, color and claims of strength were almost too good to be true. I finally took the risk and bought the Ava set. WOW! My expectations were exceeded ten fold! The weight, color, and shape of the flatware is so luxurious! It handles the dishwasher fantastically and is so strong and sturdy. Since purchasing my additional set I’ve purchased the matching serving utensils, butter knives and tons! I’m so in love with the whole collection!

14. tammikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä jazzupco.com

Wow, thank you for this amazing review! We’re happy to hear the Ava set exceeded your expectations and that you’re loving the style, quality, and durability. It makes us so happy to know you’ve been able to complete your collection and enjoy it every day. Thank you for being part of the JazzUpCo family! :)

Saanut 5/5 tähteä

This is the highest quality tableware…

This is the highest quality tableware I’ve felt! It’s very sturdy, hard to bend, and very beautiful unique designs. It’s really elevating my dining table! If I could give them 19 stars, I would.

31. joulukuuta 2025
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Wow, thank you so much for this amazing review! 😍 We’re happy to hear that our flatware is helping elevate your dining table. Your kind words truly mean the world to us. :)

Saanut 5/5 tähteä

The Ava line in gold is the set of my…

The Ava line in gold is the set of my dreams!! Love that it’s also an amazing price for amazing quality.

10. tammikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Hi Britanny, thank you so much! We’re happy to hear that you’re loving your Ava Gold Set. Enjoy your beautiful flatware! :))

Saanut 5/5 tähteä

I was very pleased with the quality of…

I was very pleased with the quality of the product. I have purchased a set of flatware that appeared to be similar from Amazon but the quality was not anywhere close to what Jazzupco offers. It is worth spending the extra $$ for something that is beautiful, safe and long-lasting.

7. tammikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for your kind words! We’re happy to hear that you’re enjoying the quality and feel of your JazzUpCo flatware. It means a lot to know that our attention to detail and craftsmanship is making a difference for our customers. We hope you continue to enjoy your pieces for years to come! :)

Saanut 5/5 tähteä

My overall purchase was great

My overall purchase was great! Shipping was fast literally shipped out the next day and delivered in 3 days. Items are packaged so cute with dust bags, and items are great quality I bought silverware sets. They look so chic and are perfect!

8. tammikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for your wonderful review! We’re happy to hear your silverware arrived quickly and that you love the packaging and quality. It’s great to know they’re looking chic on your table! We hope you continue enjoying them for many meals to come. 😊

Saanut 5/5 tähteä

Ava flatware set

I recently bought the spoon collection and they are fabulous, excellent quality, and the champagne color I chose is beautiful. I highly recommend them.

8. tammikuuta 2026
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

We’re so happy to hear that you’re loving your flatware! The champagne color is one of our favorites too. Thank you for recommending us. Your support truly means the world to us! :)

Saanut 2/5 tähteä

Non-toxic claims not supported with verifiable testing

I contacted this company after placing a $378 order asking for documentation supporting their "non-toxic" and food safe claims for their flatware.

While responses were polite, all replies were generic assurances. Despite follow ups over multiple days the company was unable to provide third party testing, certificate of compliance or confirmation that testing was performed. The only document shared was a screenshot showing elemental composition, not testing.

Because of this lack of transparency, I'm returning the product and now have to pay both return shipping and a restocking fee, which is disappointing.

Update 1/7/26:
Received a response email from Lawrence, which did not provide any clarity to third party testing. No additional documents were shared either. He referred back to the 18/10 metal composition, which is not the same as a third-party test on the gold coating. The screen shot showed the following:

0.001% Manganese(Mn) 0.822%
0.001% Silicon(Si) 0.359%
0.001% Phosphorus(P) 0.027%
0.005% Carbon(C) 0.044%
0.005% Sulfur(S) N.D.
0.001% Iron(Fe) Margin

He said “ We do third part tests regularly and as you can see in the screenshot of the composition, no toxic/ heavy metals/ materials like lead, cadmium or mercury etc. were detected.”

Update 1/8/2026:
The company did provide a prepaid return label and offered to waive the restock fee. So for those reasons I changed my review from 1 star to 2. But the non toxic testing provided was still just a basic screenshot with nothing attaching it to Jazz Up Co (total info provided is above).

31. joulukuuta 2025
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Hello Elisha!

It's Lawrence here, the founder of JazzUpCo.

Thank you for taking the time to share your feedback. We genuinely appreciate you raising this and I'll be here to assist you personally!

To clarify, our flatware is made from 18/10 stainless steel, a material widely used for food-contact applications and compliant with FDA standards.

We've also shared third party test that shows composition our flatware that shows that there's no toxic/ heavy metals like lead, cadmium, mercury etc. present.

I've also just replied you via email and will be here to assist you for your order! :)

Lawrence, Founder

Update:

I might not have been clear in my email reply - the composition shared is done by a third party testing company on the entire flatware, including the coating which shows that there are no heavy/toxic metals etc. Hope this clarifies :)

Saanut 5/5 tähteä

I upgraded my flatware from JazzUpCo…

I upgraded my flatware from JazzUpCo and I’m so glad I did. The quality, look, and design are stunning. On top of that, the customer service was truly above-and-beyond stellar. Couldn’t be happier with this purchase!

30. marraskuuta 2025
Oma-aloitteinen arvostelu
jazzupco.com-logo

Vastaus yritykseltä jazzupco.com

Thank you so much for the kind words, Jay! We’re so happy to hear that you’re loving the quality, design, and overall look of your flatware. Knowing that our customer service made a positive impression truly means the world to us.

We appreciate your support and are so happy you chose JazzUpCo ❤️

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