First time hiking and guide Kiki and Darry was very friendly and experience and really enjoyed our trip a lot!! They were smooth with their planning and know exactly what to do which makes the entire... Näytä lisää
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Kiki & Terry were lovely guides & transport during our stay. They took care of our needs & accomodated our requests well. Will recommend them!
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We just got back from an incredible East Java tour with JVTO and we're still buzzing! 4 days, 3 nights of pure magic - Tumpak Sewu, Mount Bromo, and Ijen Crater were breathtaking. Huge shoutout t... Näytä lisää
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Being a solo traveler it was safe and stress free experience with JVTO. The staffs were on time and friendly. Loved the hotels and food recommendations got from the guides. Thank you for the patience... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
In the chaotic and often unregulated world of adventure tourism, Java Volcano Tour Operator (JVTO) stands as a singular anomaly in East Java. We are not just a travel agency; we are the region’s only expedition specialist founded and led by an active Tourist Police officer, Mr. Agung ("Mr. Sam") Sambuko. This unique lineage defines everything we do. While other operators compete on rock-bottom prices, JVTO competes on peace of mind. Born from Mr. Sam’s years of experience protecting tourists and witnessing the gaps in local safety standards, JVTO was built to bridge the divide between wild, raw adventure and professional, verified security. When you book with us, you aren't just hiring a driver; you are engaging a team that operates with the discipline and logistical oversight of a security operation, backed by official government licensing (NIB 1102230032918). But safety is just the foundation; connection is the experience. We believe that a tour is only as good as the person leading it. That is why we don’t use random freelancers. Our team consists of local legends like Gufron, who doubles as a professional photographer for your memories; Rendi, our technical specialist for the arduous Ijen crater descent; and Pras, a driver whose safety record is as impeccable as his English. At JVTO, we trade in radical transparency. We will never promise you the "Blue Fire" if nature decides otherwise, nor will we hit you with hidden fees halfway up a mountain. We promise you a private, seamless, and deeply personal journey through the fires of Ijen and the mists of Bromo, knowing that behind every breathtaking moment is a rigorous infrastructure of safety watching your back. This is East Java, verified.
Yhteystiedot
Jl. Khairil Anwar No.102 A, Badean, Kec. Bondowoso, 68214, Bondowoso, Indonesia
- +6282244788833
- hello@javavolcano-touroperator.com
- javavolcano-touroperator.com
First time hiking experience
First time hiking and guide Kiki and Darry was very friendly and experience and really enjoyed our trip a lot!! They were smooth with their planning and know exactly what to do which makes the entire trip very enjoyable and plesant. Our last day waterfall hike’s tour Sulis was also very nice and experience when bringing us around the waterfall and take great videos and even edited the video for us
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Zhuangsiew Mok,
Thank you for your 5-star review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re glad to hear your first hiking experience was enjoyable and well planned.
Kiki and Darry will be happy to know their friendliness and experience made the trip smooth and pleasant. We’re also pleased that Sulis provided a professional and memorable waterfall experience, including the videos.
We appreciate your trust and hope to welcome you again in East Java.
Warm regards,
Java Volcano Tour Operator
Kiki & Terry were lovely guides &…
Kiki & Terry were lovely guides & transport during our stay. They took care of our needs & accomodated our requests well. Will recommend them!
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear John,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional service are our #1 priority. We’re pleased to hear that Kiki and Terry took good care of your needs and accommodated your requests throughout your stay.
We appreciate your recommendation and your trust in our team.
Warm regards,
Java Volcano Tour Operator
Kiki and Derry made the whole…
Kiki and Derry made the whole experience really enjoyable. Service was excellent, vibes were immaculate, and were really accomodating with our requests. 10/10
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Yong Xiang Leow,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We’re glad to hear that Kiki and Derry made your experience enjoyable and accommodating, with excellent service throughout the trip.
Your 10/10 feedback means a lot to us. We appreciate your support.
Warm regards,
Java Volcano Tour Operator
We just got back from an incredible…
We just got back from an incredible East Java tour with JVTO and we're still buzzing! 4 days, 3 nights of pure magic - Tumpak Sewu, Mount Bromo, and Ijen Crater were breathtaking. Huge shoutout to guide Taufik and driver Joyo - you guys were amazing, made the trip stress-free and super fun 😊. Hotels, food, and the whole expedition exceeded expectations. They were super professional and went above and beyond to make sure everything we asked for was taken care of. Me and my husband are absolutely thrilled and we totally recommend JVTO for an epic, hassle-free adventure!
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Akshita Reddy,
Thank you for your wonderful review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re delighted to hear that your 4D3N East Java tour to Tumpak Sewu, Mount Bromo, and Ijen Crater exceeded expectations.
Taufik and Joyo will be very happy to know their support made your trip stress-free and enjoyable. We truly appreciate your trust and recommendation.
Warm regards,
Java Volcano Tour Operator
Taufik our guide has been great
Taufik our guide has been great. Hiked up mount ijen with a 12 and 15 years old in the wee hours of morning. For those with children, you will know it is not easy.
Taufik ensure all briefing is always done prior to all trips and flexible with timing.
When i wanted to eat local durians, he even we dropped by a well known durian stall to ensure we had it before we left!
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Thank you so much for your kind review, Kevin! ⭐⭐⭐⭐⭐
We’re very happy to hear that you had a great experience with Taufik. He always tries his best to make sure every guest feels well prepared and comfortable during the trip, especially for early hikes like Mount Ijen.
It’s great to know you enjoyed the local experience as well, including the durian stop!
We truly appreciate you choosing Java Volcano Tour Operator. 🌋
Nice trip! Anjas is a professional tour guide
Anjas is a professional tour guide! Safe and responsible! With good English to communicate, easy to understand:) If I come again, I will find him to bring me~ hehe:D He will take lots of photos and videos for you as well! What a great trip in East Java!
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Ivan So,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re pleased to hear that Anjas provided a safe, responsible, and enjoyable experience, with clear communication and great support throughout your trip in East Java.
We will gladly arrange Anjas again for your next visit. Thank you for your trust.
Warm regards,
Java Volcano Tour Operator
Had a wonderful time hiking ijen…
Had a wonderful time hiking ijen crater. Our guide aboy was very helpful and gave us alot of history about the volcanoes and blue flame. Highly recommend.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Karl Kamiya,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional guidance are our #1 priority. We’re glad to hear you had a wonderful experience hiking Ijen Crater and that Aboy’s explanations about the volcano and blue flame added value to your trip.
We appreciate your recommendation.
Warm regards,
Java Volcano Tour Operator
3D2N Bromo and Mount Ijen
We did the 3D2N Bromo and Mount Ijen tour. It was organised very well and our tourguide Rendi as well as our driver Holili were super kind and helpful! Great experience :) the accommodations were very nice as well.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Nina Kliem,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We’re pleased to hear that your 3D2N Bromo and Mount Ijen tour was well organized and that Rendi and Holili were kind and helpful throughout the trip.
We also appreciate your positive feedback about the accommodations. Thank you for choosing us.
Warm regards,
Java Volcano Tour Operator
Great guide and very efficient
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Javen Kok,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re glad to hear you had a great and efficient experience with our team.
Warm regards,
Java Volcano Tour Operator
Mount Ijen/ Mount Bromo was amazing
Our tour guide (KiKi) and driver (Nur) was amazing. Communication was easy, instructions were clear, and they made the experience fun and safe. Kiki also took amazing photos for us. 100% recommend
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Tan Yong Xue Jayden,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional service are our #1 priority. We’re pleased to hear that Kiki and Nur made your Mount Ijen and Mount Bromo experience smooth, safe, and enjoyable, with clear communication and great support throughout.
Your recommendation means a lot to us, and we will pass your kind words to both of them.
Warm regards,
Java Volcano Tour Operator
kiki and nur was both fantastic at…
kiki and nur was both fantastic at their job
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Choa Jared,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re glad to hear that Kiki and Nur did a fantastic job and contributed positively to your experience.
Warm regards,
Java Volcano Tour Operator
It was a very fun trip
It was a very fun trip. The driver, Yandi, took great care of us the whole time and brought us everywhere we wanted to go. The guides, Rendi and Yandi, communicated well in English and helped take really great photos. If you’re planning to travel to Surabaya, I highly recommend this place.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Pat,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional service are our #1 priority. We’re glad to hear you had a fun trip and that Yandi and Rendi took great care of you, communicated clearly, and helped capture memorable photos.
We truly appreciate your recommendation for travelers visiting Surabaya.
Warm regards,
Java Volcano Tour Operator
Vastaus yritykseltä Java Volcano Tour Operator
Dear Chaiwut,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and service standards are our #1 priority. We’re glad to hear Rendi and Yandi made a positive impression during your trip.
Warm regards,
Java Volcano Tour Operator
We have such a wonderful moments
We have such a wonderful moments
Even in the bad weather ,anyway we can enjoy the trip. All The guides are very kindness, friendly and sincerely especially Yandi and Rendi , two thumbs up!!!!!!
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear JzB Bro,
Thank you for your kind review. As a team led by Tourism Police personnel, guest safety and comfort remain our #1 priority, even in challenging weather conditions. We’re glad to hear you still had a wonderful experience and that Yandi and Rendi took good care of you throughout the trip.
Your appreciation means a lot to our team.
Warm regards,
Java Volcano Tour Operator
Well organized from pick-up to send…
Well organized from pick-up to send off. Great assistance from both Yandi and Boy throughout the trip. The visit to Mt Ijen, Mt Bromo and especially Madakaripura was well organized and a must see for all travelers to Surabaya/Bromo.
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Nazeem Nasir,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and operational standards are our #1 priority. We’re glad to hear the trip was well organized from pick-up to send-off, and that Yandi and Boy provided great assistance throughout.
We appreciate your recommendation of Ijen, Bromo, and Madakaripura, and hope to welcome you again in East Java.
Warm regards,
Java Volcano Tour Operator
Ahboy was an amazing guide-…
Ahboy was an amazing guide- knowledgeable, caring and fun. Wr're so glad he showed us ljen.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Evan,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional guidance are our #1 priority. We’re glad to hear Ahboy made your Ijen experience knowledgeable, caring, and enjoyable. We’ll be sure to pass your kind words on to him.
Warm regards,
Java Volcano Tour Operator
Amazing trip
Had an amazing trip visiting Bromo, Ijen Crater, and Tumpak Sewu Waterfall! Everything was well organized and the price was really good. The staff were super kind and helpful — special thanks to Yandi (our driver who’s been staying with us the whole trip) and Boy (our guide to Ijen crater). They were so friendly and shared lots of useful info. Even though we had to wake up in the middle of the night, it was totally worth it! Highly recommended
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Patarachai Sereerat,
Thank you for sharing your experience. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We’re glad to hear the trip to Bromo, Ijen Crater, and Tumpak Sewu was well organized and worth the early mornings. Your appreciation for Yandi and Boy will be passed on to them.
Warm regards,
Java Volcano Tour Operator
Fantastic trip
The tour guides were extremely friendly and accommodating. One of our friends was injured and they helped him as well. Overall, fantastic planning from the team!
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Thank you so much, Jiang Tianjian! 🙏
As a team led by Tourism Police personnel, guest safety is our #1 priority. We’re glad you had a fantastic trip, and we hope your friend has recovered well. We’ll be sure to pass your kind words to Anjas, your escort guide. Hope to welcome you back to East Java
What an unbelievable experience
What an unbelievable experience I don't think there is a better tour guide anywhere than Anjas the personal touch he provides and the knowledge he as over everywhere we went will put this company head and shoulders above the rest. One experience we are never going to forget 😁😘
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear John,
Thank you so much for your amazing review. We’re truly honored by your kind words.
We’re delighted to hear that your experience was unforgettable and that Anjas made such a strong impression with his knowledge, passion, and personal touch throughout the journey. He is indeed a great asset to our team, and your feedback will mean a lot to him.
Creating meaningful, memorable experiences is exactly what we strive for, and we’re very happy to know that your trip stood out and will be remembered for years to come.
Thank you once again for choosing JVTO, and we hope to welcome you back for another adventure in the future.
Warm regards,
JVTO | Java Volcano Tour Operator Team
Professional and Knowledgable Guides
JVTO takes pride in assuring their customers by giving them prompt prior information and were quick to answer any questions we had. The driver Yandi and guide Boy, who were assigned to us, were great. We had a wonderful time at Ijen today, were blessed with good weather, and Boy took wonderful photos for us and took us to the scenic spots. Both of them were helpful and kind through the whole tour.
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Java Volcano Tour Operator
Dear Sisca,
Thank you very much for your kind and detailed review.
We truly appreciate you taking the time to share your experience with JVTO.
We’re delighted to hear that you had a wonderful time at Ijen, enjoyed the good weather, and felt well taken care of by Yandi and Boy. Your kind words about their helpfulness and photography mean a lot to us, and we will be sure to pass along your compliments to them.
Providing clear communication, reliable service, and memorable experiences is always our priority. We’re very happy to know we could deliver that for your trip.
Thank you once again, and we hope to welcome you back to Java in the future.
Warm regards,
JVTO | Java Volcano Tour Operator Team
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