James Porter & Son Arvostelua 559

After a Quality control problem with a Seiko watch, James Porter & Son replaced the faulty purchase, keeping me informed throughout.
Overall, a pleasure to deal with.
Thank you James Porter & Son (and Claire)

Very happy with the service from James Porter. I ordered the limited edition Seiko SRPK17, which they had run out of stock and informed me. As soon as they received more they shipped to me directly and I received it in perfect condition. Very happy with your service!

Yet again James Porter & Son came up trumps! A perfect present for my friend's special birthday. Packaged so nicely and delivered very speedily!! What fabulous customer service!

The entire experience was smooth, and I couldn't be happier with the watch I received.
Also appreciated the regular updates on the status of my order and the timely delivery. The watch arrived well-packaged, ensuring it was in pristine condition.
Thank you to the James Porter & Son's team!

This jewelry store stands out for its commitment to ethical sourcing and sustainable practices. I was delighted to discover their collection of ethically sourced gemstones and responsibly crafted jewelry, allowing me to adorn myself with beauty while supporting a worthy cause.

Excellent service and information, next day delivery and watch 100% - fully recommend and would use again.

This watch was sold out pretty quickly. I put my name on the waiting list just in case and to my delight more stock came in and I was contacted to see if I still wanted to purchase the watch.
A very happy customer and top service.

Modifying my previous feedback (2/5) as after a couple more days my email was replied and I made the purchase I was looking for.
Great service and a very happy customer now.

Previous feedback :
I recently got in touch with a enquiry on a watch but my emails were ignored.
I am still waiting for a reply.

I have not received the watch yet as you informed me that you are waiting on confirmation of stock from supplier. Seems a little early to ask me for a review (Twice).
You need to teeqk your automated customer journey to exclude people who have not received the product yet. Thanks

Ordered watch pre-order. Delivered on time with links already adjusted based on my wrist size.

Thought I’d missed this Seiko as it seemed to sell out on release, but very happy that James Porter managed to find one, kept in touch about delivery dates and now it’s on it’s way. Delighted with the service, thank you all!

Easy and hassle free dealing with. Placed my order and James Porter & Son made the rest. Article was sent by UPS, well packed, they even wrapped in additionally in their own paper - really appreciate the extra effort. Highly recommended!

The process of buying the watch online was easy, it arrived the following day and was well wrapped (from my experience this is not always the case with other outlets)

Prompt delivery, and lovely extra touches - watch bracelet perfectly sized, gift wrapping, made this experience extra special. Would definitely buy here again.

Website was easy enough to purchase what I was looking for.

Excellent service, many thanks to Claire for her patience and assistance with my purchase.

I'm constantly amazed by the sheer uniqueness and remarkable craftsmanship of the jewelry from this store. The quality is superb, the design is captivating, and their fast delivery ensures you won't have to wait long to enjoy your extraordinary purchase.