JALIZA Arvostelua 

153
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

I am literally so annoyed right now. I placed an order directly through their website and paid $15.00 expedited 3-5 day shipping on an "In Stock" item however, upon tracking my item, it has shipped fr... Näytä lisää

Saanut 5/5 tähteä

Over a year ago I bought 2 beautiful boho curly wigs. To this day ppl adore them as do I. Recently I purchased another wig and transposed the mailing address. I informed them of my situation. They w... Näytä lisää

Saanut 5/5 tähteä

Their customer service is exceptional. They are a trusted vendor who backs up what their policy states. The recent wig I purchased was not a good fit for me and I needed to return it. Their response t... Näytä lisää

Saanut 5/5 tähteä

This wig was exactly as pictured I was skeptical at first, but I ordered it and realized it was amazing.i was so happy 😀 Great great texture real human hair no lies told there. I got 36 inches 121.s... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Peruukkiliike

Yrityksen kirjoittama

JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

153 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 85 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(153)

67 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

This was my first time ordering from…

This was my first time ordering from Jaliza, the experience wasn't great to start. I can say that if there is an issue with your order, Jaliza promptly gets back in contact with you. I can say Jaliza went the extra mile to make me a satisfied customer. I would like to make other purchases but the shipping process is a headache. Jaliza fixed the one issue for me to still not have my wig. Now that isn't on Jaliza, USPS claim they delivered the wig on 05/24, I never received it. Now I had to file a claim with USPS, this has been the most discouraging experience for me.

6. toukokuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you so much for your honesty and patience. We're truly sorry your first experience wasn’t smooth — and we appreciate you giving us the chance to make things right. We're always here to help however we can. Please contact our custom service.

Saanut 2/5 tähteä

I received my wig with out an invoice

I received my wig with out an invoice. I have requested a return label for an exchange. I followed the instructions and also called again today. Has anyone had a successful exchange experience?

1. toukokuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Dear buyer, have you resolved your problem? If not please contact our customer service email or IG account @jalizastyles

Saanut 5/5 tähteä

The Best Braided Wig

For my 1st experience purchasing from Jaliza, I was not disappointed. This is by far the best braided wig I have purchased. Great quality and I love how natural & soft the hair feels. I have received so many compliments. 10/10 because I definitely will be ordering more.

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

We’re thrilled to hear you loved your first Jaliza wig! 💖 Thank you for the kind words and support — we can’t wait to have you back for more!

Saanut 5/5 tähteä

Soft hair-able to create a number of styles

I tend to do extensive researches before I purchase my wigs. Suffering from alopecia forces you to want the best so you can look your best. With all the choices out there, I kept being drawn to Jaliza. Customer service was great! Had to reach out to Jaliza to make a change to my order, the response was quick, and courteous and I received my hair shortly after. The hair is beautiful, and the size (small) fits perfectly. I cannot wait to wear my hair on vacation in a couple weeks.

14. huhtikuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

This means so much to us. Thank you for choosing Jaliza and allowing us to be part of your confidence and beauty journey.

Saanut 5/5 tähteä

Great Customer Service

Customer service was very good and responsive. I love the braided curl wig. Nice product. Would definitely purchase from them again.

23. maaliskuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you!

Saanut 5/5 tähteä

Lovely braided wig

I was a bit sceptical at first after seeing their ads on instagram but I decided to take a chance and I was pleasantly surprised. I ordered a fully braided wig but then changed my mind and wanted a boho braid wig, I contacted Jaliza via WhatsApp and because my wig hadn’t been dispatched yet the exchange of style, price adjustment and partial refund was done for me at once. My wig arrived after about 1 week and it was exactly what it said it would be, even with the smaller cap size. I’m very happy.
I would definitely order from them again.

9. maaliskuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you for your kind words and for giving us a chance! Your satisfaction is our top priority, and we look forward to serving you again in the future!

Saanut 5/5 tähteä

Custom Crochet Box Braids

I asked for custom crochet box braids in 18 inches (they had only 24 inches on website) and they were beautiful, exactly as pictured on their website and were delivered timely. I will definitely order from them again! Excellant product and service! 👍🏾

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you so much for sharing your wonderful experience! Your feedback inspires us to keep delivering excellent products and service.

Saanut 5/5 tähteä

This wig was exactly as pictured I was…

This wig was exactly as pictured I was skeptical at first, but I ordered it and realized it was amazing.i was so happy 😀 Great great texture real human hair no lies told there. I got 36 inches 121.strand natural black boho I will definitely be ordering another one😻

15. maaliskuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you so much for your wonderful review! Your trust means a lot to us, and we're delighted that our commitment to quality and transparency made all the difference. We look forward to serving you again with more amazing products!

Saanut 5/5 tähteä

Great experience purchasing my favorite wig ever

My experience was great due to the awesome customer service, I got a special order for my first purchase with JALIZA and they made it so simple. I didn’t speak to anyone, however every time I sent an email they replied expeditiously.

I purchased this wig and had a special order, I ordered ombre brown, 100 strands with 16”,
It is the HD full lace Boho braided with curls. Did I say “I Love it”, I will definitely be ordering it again. It was so easy to cut the lace and easy to put on, I am a Stroke Survivor, with left sided deficits which mean I can only use my right hand which I did with no problem. I highly recommend this wig and any other one you like, great quality and the absolute best customer service ever. Thank you Customer Service because I had many questions.

20. helmikuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you so much for sharing your amazing experience with us! It means a lot to know that our HD full lace Boho braided wig with curls not only exceeded your expectations but also worked perfectly for your needs. Your kind words and recommendation truly inspire us. We can’t wait to serve you again soon!

Saanut 5/5 tähteä

First time buying from this company I…

First time buying from this company I bought from this company I bought wig that was the popular from views and was not satisfied. I exchanged it for a different color and was very happy afterwards. Jaliza made my shopping experience and helped me with my needs. These wigs are very expensive but the quality you definitely get what you pay for!!!!!! I am very happy with my purchase and I definitely will be buying again.

20. tammikuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you so much for sharing your experience! We're glad we could help you find the perfect wig that made you happy. Your satisfaction means everything to us, and we're thrilled to hear you're loving the quality. Can't wait to have you shop with us again! 💕

Saanut 5/5 tähteä

So far I bought 2 wigs and love them…

So far I bought 2 wigs and love them people ask me where I get my hair braided I tell them its a wig they were shocked they ask me whats the name of the website I tell them Jaliza so I will be looking forward to purchasing more wigs.

19. tammikuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you so much for your support and for spreading the word about Jaliza! 💕 We’re thrilled to hear you’re loving your wigs and getting so many compliments—they’re well-deserved! 😍 Can’t wait to have you back for more.

Saanut 5/5 tähteä

This is by far the best braided wig…

This is by far the best braided wig unit I’ve ever received. 121 strands and no tangling is amazing!! Definitely want to purchase more and I appreciate the attention to detail that they pay. Also, the staff is very kind. The packaging alone made me feel like I was opening something luxury. Keep up the high-quality work!!

10. tammikuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving your wig and noticing the quality and care we put into every detail. Your kind words about our team and packaging mean the world to us.

Saanut 5/5 tähteä

Exceptionally versatile wigs

So far,I have ordered the Jalisa tangleless human hair boho knotless box braided wig 79 strands in 36 inches and recently the tangleless hd lace knotless boho box braided wig 99 strands with human baby hairs and I absolutely love them both!! Each time I install them, everyone thinks that I have braided my hair ( which I cannot do due a slight case of alopecia I developed in perimenopause) .. I am bombarded with compliments !!! I usually get them installed professionally.. I have two other braided wigs from Fancivivi but I just love the boho wigs from Jaliza..I planned to purchase hd lace knotless box braided wig in the ombré brown color as I only have my boho wigs in black and need one with color.. Every female should own a Jaliza boho braided wig especially as maintenance is minimal … all that is required is that you separate and detangle the boho curls on mornings after your sleep routine and add conditioner and water or mousse… I have been wearing one which was installed since December 15th 2024 and it is now Jan 11th 2025 and it is still applied.. just a few touch ups with the ebin lace melt or the olive oil wig grip spray on the sides and I am flaunting my wigs daily..Great job Jaliza!! I am a big supporter of your products….

11. tammikuuta 2025
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Wow, thank you so much for sharing your incredible experience with our wigs! 🧡 We’re thrilled to hear how much you love them and how seamless they’ve been for your routine. Hearing that they’re so natural-looking and easy to maintain truly makes our day.
Your support means the world to us. Thank you for being such a loyal Jaliza customer and sharing the love!

Saanut 1/5 tähteä

The worst customer care/service!

My experience caused me way too much disappointment. First misleading advertising gave impression product was available and would be shipped promptly. I ordered two items, separate orders hours apart November 20,2024. One day later I got a WhatsApp message saying my second order was not available in size large and it would take a long time to make but medium size was available if I wanted it. I said yes I will take the medium.
13 days went by and I didn't receive any of the orders. I promptly requested cancellation of both orders for refund on December 3rd since I had to purchase elsewhere. I got a response saying the Ist order was held up delayed in the post and the 2nd order item was still being made so not even ready for shipping!
Again I requested cancellation of both orders.
I got a response saying for item that has not been shipped yet a refund would be processed.
So another email 1st order shipped but I could return it, however if I decide to keep it I would be offered $30 refund as compensation.
December 6 I finally received 1st order and sent reply email saying since I’m offered $30 refund I will keep it. I still have not used it.
It’s now January 5th and still no refund even after reminding them of their offer December 24th.
As for the 2nd order that I was told they would cancel, well I received notification that order was shipped! I promptly replied asking how and why would they ship long after cancellation request!? I notified them I didn’t have time nor did I want the hassle of dealing with return. I had already disputed the charge with my bank for 2nd order. On December 24 luckily I caught up with the mailman and told him I had to refuse the package.
It’s been such a frustrating experience dealing with this company. They would fire off emails that made no sense sometimes, like the right hand had no clue what the left hand was doing.
I have no clue if the wig is good or not as I have not even removed it from the plastic bag. I very RARELY wear wigs or braids so it’s certainly a waste of my $199. This is however the most inept customer service I’ve experienced in the last decade. I would never shop this brand again ever.

4. joulukuuta 2024
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you for taking the time to share your experience. We deeply regret the frustration and disappointment you’ve encountered, as this is far from the standard of service we aim to provide. We sincerely apologize for the confusion regarding the availability and shipping timeline of your orders. Miscommunication and delays of this nature are unacceptable, and we take full responsibility for the inconvenience caused. We have contacted you via whatsapp. Could you please check?

Saanut 5/5 tähteä

I made a purchase of two braided wigs…

I made a purchase of two braided wigs and they are so cute. I love them. Going to buy more. Thanks Jaliza

27. joulukuuta 2024
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you so much for your kind words! 🧡 We're thrilled you love your wigs and can't wait to see you back for more. 😊

Saanut 5/5 tähteä

Excellent glueless wigs

I have purchased a total of six wigs from Jaliza and all of them have been of good quality. Their glueless wigs and pre-cut HD lace wigs are awesome, especially for those who don't want to use glue or wig tape due to alopecia. I would highly recommend their wigs and will be a returning customer.

24. joulukuuta 2024
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you for your continued support and for sharing your experience! 🧡 We're so glad our glueless and pre-cut HD lace wigs have been a great fit for you. Your recommendation means the world to us, and we can’t wait to serve you again!

Saanut 5/5 tähteä

I bought it for my wife and she really…

I bought it for my wife and she really liked it. The first thing she said was how comfortable and lightweight it was!

23. joulukuuta 2024
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Thank you for sharing! 🧡 We're so happy to hear your wife loves it, especially the comfort and lightweight feel. Wishing her many fabulous moments with her new wig!

Saanut 5/5 tähteä

New to wigs

I am new to wigs, I did my research and read reviews and decided to give Jaliza a try.
I absolutely love the hair quality, and how natural and soft the hair feels. Shipping came before the expected arrival date which was great. For my first experience Jaliza hair did not disappoint, definitely will be ordering more.

13. joulukuuta 2024
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Welcome to the world of wigs! We’re so glad you chose Jaliza for your first experience and that you’re loving the hair quality and softness. Early delivery is always a bonus! 😊

Saanut 5/5 tähteä

Beautiful unit

OMG, the wig was beautiful and natural looking and I received so many compliments.

12. joulukuuta 2024
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

We’re so happy to hear you loved your wig and that it brought in all those compliments! Keep slaying, queen!

Saanut 5/5 tähteä

Great product

Well made wigs.

7. joulukuuta 2024
Oma-aloitteinen arvostelu
JALIZA-logo

Vastaus yritykseltä JALIZA

Hi Miss King,

We sincerely apologize for the inconvenience caused by the shipping delay. Due to the surge in demand during the Christmas season, some products have gone out of stock and entered pre-sale status, leading to delays. We’re truly sorry about this.

If you have an urgent need, please ensure you select products labeled as "in stock" rather than "pre-sale," so we can prioritize shipping them to you immediately.

At Jaliza, we are committed to delivering high-quality wigs crafted with care and precision. While this takes time, our team is working hard to meet demand while maintaining our standards.

Thank you so much for your continued support of Jaliza. Your feedback is invaluable, and we’re always working to improve our order response speed. Once again, we deeply apologize for any inconvenience caused and appreciate your patience.

JALIZA TEAM

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