I purchased Izodekor SPC wall panels for my kitchen and couldn’t be happier with the result. They look really good and installation was nice and straightforward. One of the boxes unfortunately arriv... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Absolutely fantastic company , amazing products . There was an issue with first order and I must say no sooner had I sent a email and issue was resolved and items were resent on the same day . The qui... Näytä lisää
Excellent customer service I am currently waiting for my order. There's been a few issues with the delivery company. But aside from anything else i just want to comment on how incredibly helpful a... Näytä lisää
Whilst the service and communication has been good, I am really disappointed with the quality of product, in terms of a real 'brick look and feel'. Not what I expected and have requested a return and... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
As Izodekor, we are here to make your dream wall decorations come true wherever your living space is. If you want to create stylish designs in your home, you can use our new generation decoration product Styrofoam wall panels, and you can get a brand new atmosphere with unlimited color and design options. In addition, thanks to its heat and sound insulation function, you can create interior spaces with calm and seasonal temperatures. In addition, you can do all these in a short time without the need for a master or you can get online help from our experts.
Yhteystiedot
Unit 10 Ozdil House, River Way, CM20 2DR, Harlow, Yhdistynyt kuningaskunta
- 012179 48599
- info@izodekor.co.uk
- izodekor.co.uk
4,6
Erinomainen
383 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Insufficiently packed
Panels look ok but they were not packed at all. Half of the panels were covered with thin plastic film and the remaining was not covered at all, open for scratches. Plus the couriers left them outside the property on a block paving and the sides got scratched. How can I achieve a good finish with scratched panels!
I will install them and depending on the end result, I will amend my review.
30. syyskuuta 2024
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
Hello, the product you received is a product with a large size of 244x122 cm. Unfortunately, there is no cardboard box in these products from the factory, but there is gelatin to prevent scratching the surface. Our own staff brought the product to your door. There was a woman inside the house and did not want to open the door. We told her that we left the product next to the house. She was also informed.
Staff was extremely accommodating to my…
Staff was extremely accommodating to my request in collecting some panels and in happy with the product.
24. syyskuuta 2024
Fast delivery and great product.
23. syyskuuta 2024
fast and reliable
I am happy with my purchase , which was fast and exactly what I need
12. syyskuuta 2024
Good quality
22. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.
It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.
Thank you again and have a wonderful day!
Best regards
Second oder for brick panels.
Placed a Second oder for brick panels within 10 days. Excellent quick delivery the following morning. 5*
14. elokuuta 2024
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.
It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.
Thank you again and have a wonderful day!
Best regards
The Izodekor Golden Oak Acoustic Wood…
The Izodekor Golden Oak Acoustic Wood Wall Panels are simply outstanding. The quality and aesthetic appeal of the panels exceeded my expectations. Installation was quick and seamless, making the entire process smooth and stress-free. The acoustic performance is impressive, and the golden oak finish adds a warm, elegant touch to the space.
In addition to the product, the service was exceptional. Delivery was incredibly fast, and the support team was prompt and helpful throughout the process. Overall, a five-star experience. Highly recommended!
13. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.
It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.
Thank you again and have a wonderful day!
Best regards
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.
It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.
Thank you again and have a wonderful day!
Best regards
Very good company!
5. elokuuta 2024
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.
It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.
Thank you again and have a wonderful day!
Best regards
Very dodgy experience
Shady company. Had not dispatched materials after some time. Then I called to cancel order, they suddenly updated the order status from not dispatched to delivered, even though nothing was delivered, and the tracking links all showed as not dispatched yet. They then said they would have to charge a crazy amount to return what had not actually been delivered. Seemed to be doing everything possible not to let me cancel the order. Had to dispute through credit card company to sort. Would never use this company again.
16. heinäkuuta 2024
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
Hello, we deliver the product ourselves to the cargo daily. We enter the tracking numbers into the system as we receive them from the cargo. Then the software automatically follows the software, if the courier has delivered it to you, it returns to automatic delivery. There is no suspicious situation, customer satisfaction is our priority. If you had sent us an e-mail or contacted us by phone before disputing the credit card, we would have helped again. We are sorry for your experience, your full refund has been made to you.
Best regards
Wall panels...
Good communications. Slight problem with order, which was rectified promptly. Pleased with design and quality of panels. Will use again
31. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.
It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.
Thank you again and have a wonderful day!
Best regards
Fantastic company to deal with
I purchased 20 x Beige Dream 3D wall panels from this company, they were delivered within a few days, quality of product is extremely good and my lounge wall looks fantastic, would definitely buy from them again.
26. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.
It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.
Thank you again and have a wonderful day!
Best regards
Prompt service
15. heinäkuuta 2024
I’m using marvel affect pvc board for…
I’m using marvel affect pvc board for tv walls my client is very happy
8. heinäkuuta 2024
Ordered a sample
Ordered a sample, which arrived the next day. Having worked out that I need 8m2, it's not cheap but looks realistic enough. I used a teabag stain on the sample I received and it looks much more realistic
16. heinäkuuta 2024
It came much later and scratched...
First panel we order came much later than 40 days and was scratched. Secind came in 45 days unscratched but not 90° angles... it was cut wrongly... The owners of the business have zero customer care standarsd and all they do is to give excuses....
8. heinäkuuta 2024
Vastaus yritykseltä Izodekor 3D Decorative Wall Panels
Hello, when I look at your order history, there are 2 orders with a 2-month period between 17 March and 29 May, you were not satisfied with your order on 17 March and your money was refunded to you. If you were not satisfied with your first order, why did you place your 2nd order if we are not doing our job well. It is written everywhere that the delivery time of the large marbles you buy is 4 weeks. We refund the money of any customer who is not satisfied with us. You did not even communicate in the mail records that you had a problem, these are very sad. If there is any problem, you can contact via e-mail.
Best Regards
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