Absolutely love this brand and wouldn’t use anything else because it’s value for money and tastes great no reason to look anywhere else because nobody’s beating this company for the vapes they have I... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
These are great vapes my new favourite. Customer service is brilliant at IVG after an issue with dpd delivery they were very helpful and sorted the problem straight away.
Keenly priced vape. Pocket size. Loads of flavours in three nicotine strengths. I’ve had loads of different expensive vapes. Having to change coils, buy juice, batteries etc. now I have an IVG pr... Näytä lisää
I initially bought the Pro version for €25, which did not work. I then purchased a refill in the hope that it would resolve the issue, but that also failed to work. As a result, I have wasted approxi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Yhteystiedot
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Yhdistynyt kuningaskunta
- customercare@ivapegreat.com
- ivapegreat.com
4,5
Erinomainen
866 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good range on falvours and products…
Good range on falvours and products dispatch was quick as well as delivery service
18. kesäkuuta 2026
Vastaus yritykseltä I Vape Great
Hello Rasi,
Thank you for your kind review!
We're delighted to hear that your order arrived quickly and that you're enjoying the product. It's great to know our delivery service met your expectations too.
We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Great customer service
Great customer service. Huge thank you to Jade Halliday who always replied promptly and with such care. Always order from here, never fails!
Thank you
18. kesäkuuta 2026
Excellent saving on ivg35xl bought 10…
Excellent saving on ivg35xl bought 10 for £40 super fast delivery also highly recommended
19. kesäkuuta 2026
Always very quick delivery and amazing…
Always very quick delivery and amazing flavours
19. kesäkuuta 2026
Terrible. Three times they have sent me the wrong items
I have ordered from here three times; the second time only because they messed up the first order and gave me a GBP 5 token of sorry; the second time to use that money before I went somewhere else and the third time because they sent me completely the wrong items the second time. I will never use them again and cannot recommend them to anyone.
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä I Vape Great
Hi,
We're very sorry to hear about your experience and completely understand your frustration.
We sincerely apologise that you've received incorrect items on multiple occasions. We appreciate that you gave us additional chances, especially after the issues with your previous orders, and we're sorry that we let you down again.
This is not the level of service we aim to provide, and we'll ensure your feedback is shared with the relevant teams so we can investigate what went wrong and work to prevent it from happening again.
If you'd be willing to give us the opportunity to look into this further, please contact our Customer Care team at customercare@ivapegreat.com with your order details, and we'll be happy to investigate this for you.
Thank you for taking the time to share your experience, and we're genuinely sorry that we've lost your trust.
Kind regards,
The IVG Team
Great service
19. kesäkuuta 2026
Vastaus yritykseltä I Vape Great
Hello Terry,
Thank you for your wonderful review!
We're delighted to hear that you're enjoying our products and that you received brilliant service. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Vastaus yritykseltä I Vape Great
Hello Daria,
Thank you for your great review!
We're delighted to hear that everything is working perfectly. We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Great product with many flavors
18. kesäkuuta 2026
Vastaus yritykseltä I Vape Great
Hello Rosemary,
Thank you for your wonderful review!
We're delighted to hear that you're enjoying our products and the wide variety of flavours we have to offer. We really appreciate your support and hope you continue to discover plenty of new favourites!
Kind regards,
The IVG Team
The pod kit is fizzing from the start
The pod kit is fizzing from the start. I’ve followed all the troubleshooting guides on the website and still show x3 fault.
18. kesäkuuta 2026
Vastaus yritykseltä I Vape Great
Hello Andrew,
Sorry to hear you’re having trouble with your pod kit; that’s not the experience we want you to have.
If you’ve already worked through the troubleshooting steps and you’re still seeing the fault, please reach out to us so we can help get this sorted for you as quickly as possible. You can contact our team via live chat on our website or email us at customercare@ivapegreat.com and we’ll take a closer look for you.
Kind regards,
The IVG Team
Very easy to use and good quality fast…
Very easy to use and good quality fast service
18. kesäkuuta 2026
Vastaus yritykseltä I Vape Great
Hello Rebecca,
Thank you for your wonderful review!
We're delighted to hear that you found our products easy to use and of great quality, and that you were happy with our fast service. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Great shopping
16. kesäkuuta 2026
Vastaus yritykseltä I Vape Great
Hello Alex,
Thank you for your great review!
We're delighted to hear you had a great shopping experience with us. We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Vastaus yritykseltä I Vape Great
Hi,
Thank you so much for your fantastic review!
We're delighted to hear that you were happy with our fast dispatch, reasonable prices, and overall service. Your kind words mean a lot to the team.
We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Excellent will use again
Ordered for the first time quick and speedy no mistakes will order from here Everytime now
16. kesäkuuta 2026
Vastaus yritykseltä I Vape Great
Hello Amber,
Thank you so much for your wonderful review!
We're delighted to hear that your first order was a great experience. It's fantastic to know your order arrived quickly, everything was correct, and that you'll be choosing to shop with us again.
We truly appreciate your support and look forward to serving you for many more orders to come!
Kind regards,
The IVG Team
Great service easy and great time on…
Great service easy and great time on delivery
18. kesäkuuta 2026
Vastaus yritykseltä I Vape Great
Hello,
Thank you for your wonderful review!
We're delighted to hear that you found our service easy to use and that your order was delivered promptly. We really appreciate your support and are pleased we could provide you with a great experience.
Kind regards,
The IVG Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.