Waiting since 10 days to receive my return label. Hope the store is not in financial trouble and I will get my money back (once I receive my return label). Tried 2 different return services, they emai... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
great company with a futuristic view of how fashion can be done. a rare sight in the male fashion industry. transparent. modern styles and materials. easy, no hassle returns in Europe. looking forward... Näytä lisää
More than a fashion brand, I like to see Isto as a way of how to do things right. High quality clothes is just the beginning, I knew about them when I was looking for sustainable clothes, but then I f... Näytä lisää
Have experienced very good customer service with Isto on countless occasions both instore and online, also meeting their owners who are very down to earth. The quality of their garments are sound. H... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ISTO. is a Portuguese clothing brand built on a simple idea: fewer, better garments made with intention. Our approach is rooted in transparency and responsibility. We work closely with trusted European suppliers and manufacturers, ensuring fair production practices and a clear understanding of how and where each piece is made. By operating primarily direct-to-consumer, we are able to offer premium quality at a fair price, without unnecessary markups. We are constantly learning from our customers and improving what we do, from product development to service experience. Your feedback plays a key role in shaping ISTO., helping us refine our collections and deliver better products over time. Timeless essentials. Thoughtfully made.
Yhteystiedot
Lisboa, Portugali
- customercare@isto.pt
- isto.pt
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I love the quality of the produts!!
ISTO makes the essential part of your attire
I've been wearing various pieces by ISTO for years. I love their timeless designs, the care for detail and also down to earth, transparent attempt to be a sustainable NB company. A rare approach.
High-quality, durable clothes that look good
Buying is easy and delivery was reliable. ISTO products are high quality and practical without forgetting fashion. I like the idea of a permanent collection, clothes that are made responsibly and to last a long time. I have not been disappointed with my purchases and will definitely order again in the future.
very high quality and feels great
Fast delivery and it's always a pleasure to receive the nicely packaged items. The garments are of a very high quality. I wear them a lot and the jeans fit perfectly, they are my favourite to wear . The heavyweight T-shirt are very comfortable to wear. The materials are very high quality. I absolutely recommend isto.
Good packing,Simple website experience
good quality .
good quality .
but hard to choose right size from 1 try
Overall excellent service
Overall excellent service. But I co-founded the Brand so would be strange to say it differently. Probably the first comment as well - feels like 2017 again.
Super stuff from Portugal…I love it
Super stuff from Portugal…I love it! Happy to have you in Berlin.
Very good fabric and style
Very good fabric and style. Fair price if you consider the quality and social responsibility. Serious delivery policy.
More than a fashion brand
More than a fashion brand, I like to see Isto as a way of how to do things right. High quality clothes is just the beginning, I knew about them when I was looking for sustainable clothes, but then I found a way to make your heritage shine from the perspective of someone that knows lución abroad. I’m jealous this brand is not from Spain
Love the clothes but expensive
Love the clothes. Prices are becoming too expensive unfortunately
Staple wardrobe pieces of high quality
ISTO is a brand to love. High quality, timeless clothing at reasonable prices, produced in Europe.
very good ratio of quality
very good ratio of quality, price, materials used and sustainable approaches to production and distribution
Great experience.
Excellent quality of the product, good packaging, great overall experience and with environmental and transparency concerns.
ISTO clothing is very high quality and…
ISTO clothing is very high quality and a timeless look, which results in longevity. I'm wearing their cloth happy since 2019.
Great products with great quality
Great products with great quality. Always with sustainability in mind.
Received T-shirt stained from invoice…
Received T-shirt stained from invoice being pressed ink side against the T-shirt during shipping.
Product never received
Product ordered, never received.
Worst ever shopping experience.
Avoid at all costs!
Disappointing quality and lack of support from ISTO.
I used to be a big fan of ISTO. and purchased a total of 14 T-shirts. At first, I was impressed: great fit, comfortable material, beautiful design.
Unfortunately, all of the shirts changed dramatically in size after only 1–2 gentle washes. Many became several centimeters shorter or tighter, while others stretched or became distorted. This is unacceptable for products at this price point.
I documented the issue with photos and measurements and contacted customer service. Although ISTO. stated they had “never seen this problem before,” they showed no interest in investigating the cause and simply referred to their 30-day return policy, which I only exceeded because I was on holiday.
A real disappointment – I would have loved to continue wearing ISTO., but with this response, I cannot recommend the brand.
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