Sadly product was inferior and this has not been resolved, as the company has not taken responsibility for the ‘not fit for purpose’ product or to resolve this with me - not good
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Incredible customer service, went above and beyond to make the beautiful vase extra special as a Christmas present for my Mum. Transported the fragile item with lots of protective packaging. Can't wai... Näytä lisää
Yritys on vastannut
I definitely recommend this webshop, the owner Sonja is a gem. I bought 2 lamps and they were a pre order, the moment they were in stock she send me the lamps directly from the supplier. Kept in touc... Näytä lisää
Wow, amazing service! Super quick delivery and I was kept informed all the way. Cushions are insane! I’m obsessed. And a personal note from the store owner made me quite emotional I was so touched. Ca... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hi, thanks for visiting ….and welcome to Island Home. Island Home Interiors grew out of my love for the beautiful place I was born and grew up in, and the laid back, relaxed way of life that emanates from there… Sydney, Australia. Moving to the UK, with my young family and English husband back in 2010, I don’t think I quite imagined how much I would miss home… so much so, that without even thinking, and with the coastal contents of our home in Sydney as a starting point, I would scavenge about every possible retail outlet, antiques warehouse and jumble store in Manchester, looking for things to add to our English home that reminded me of sunny skies, lapping waves and sandy toes… This proved difficult in lots of ways… home styling was generally different here… and I realised that as England is a very different climate to that which I grew up in, not everything worked. So, I learnt to adapt my style to reflect that, incorporating elements of East Coast Hamptons, and English warmth.
Yhteystiedot
Unit 304 India Mill Business Centre Bolton Rd Darwen , BB3 1AE, Darwen, Yhdistynyt kuningaskunta
- sonja@islandhome.co.uk
- islandhome.co.uk
4,4
Erinomainen
53 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quality Products
Great quality and fast delivery. Cushions exactly as described. I would definitely recommend & look to order from Island Home Interiors again.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Island Home Interiors
Hi Heather & thanks so much for your review . We appreciate any feedback but always really nice to hear the positive variety! Merry Christmas to you & yours 🎄
Gorgeous products reminiscent of Australia’s laid back lifestyle
reasonably priced.
I am Australian, living in the UK for a very long time and I just love the range and quality of these gorgeous products from Island Home. Great service, and reasonably priced for this quality.
8. joulukuuta 2023
Vastaus yritykseltä Island Home Interiors
Aw Nikki thank you - from one homesick Aussie to another I hope you have a great Christmas & we look forward to helping you again in 2024 with a few other bits & bobs from our collection. Glad to know we can bring you a little bit of home in every box !
Excellent experience
Quality products displayed on an attractive website. Very helpful assistance with ordering. Items beautifully packaged and dispatched quickly.
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Island Home Interiors
Thanks Chris - glad we were able to help & let us know in the future if there is anything else you have questions about - always happy to make a call - just leave us your phone number via email & we will call you straight back . Merry Christmas too !
Incredible customer service.
Incredible customer service.
If I could give this small business more stars, I would. The product I received was of high quality and the personal touch of a handwritten thank you note was what, in my opinion a lot of businesses are missing. I was so impressed I went back and ordered again.
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Island Home Interiors
Aw Mellissa thank you ! That’s so lovely of you to say ! Hoping those Euc Garlands you purchased look fantastic - mine is now up to over the mantle (taken me a while this year but got there in the end !) take care & thanks again for your lovely review 🎄
Incredible customer service
Incredible customer service, went above and beyond to make the beautiful vase extra special as a Christmas present for my Mum. Transported the fragile item with lots of protective packaging. Can't wait to give it to her! Also, lovely aesthetic of the whole store
30. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Island Home Interiors
HI Natasha and thanks so much for your lovely review. I am really pleased that your Sanur vase arrived in one piece and the packaging & gift wrapping was ok :) Would love to know what your Mum thought of her gift ! let us know if you get the chance and look forward to hearing from you again really soon.
Outstanding customer service
Outstanding customer service! Very helpful, easy to deal with and extremely quick to respond and post.
27. marraskuuta 2023
Vastaus yritykseltä Island Home Interiors
Hey James - thanks so much for your review, nice to know even when things don;t go to plan, like when delivery companies let you down as they did with your order - that we can give you the best customer service that we can, and turn a negative into a positive :) hope to hear from you again soon!
Beautiful coastal stool
Beautiful coastal stool! Unfortunately this one was faulty and collapsed...the company have offered to send a replacement. As it's a lovely item and with the faith that this one will stand the test of time...I'm awaiting my new one. Sometimes things go wrong however it's always great when the outcome is positive and the owner was open to resolving this promptly and with care!
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Island Home Interiors
Hi Lesley - thanks so much for your review - we like to think that good customer service really shows when things go wrong - rather than when everything goes smoothly. Thanks so, so much for your understanding :)
Lovely stool
6. marraskuuta 2023
Vastaus yritykseltä Island Home Interiors
Thanks Lucy ! Your feedback on our Coastal stool really appreciated ! Merry Christmas ! 🎄
Stunning Hamptons Cabinet
What a gem of a website this is. If you like bleached, natural wood, then this is the store for you. I ordered a large Hamptons Cabinet and it was even nicer when it arrived than I had imagined. Despite a slight delay in delivery Sonja kept me up to date on an almost weekly basis by phone and email. Customer service was superb. I will definitely be buying more and would highly recommend the products.
10. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Island Home Interiors
Hey Gillian thanks so much for your lovely review! It’s great to hear you love your Hamptons Cabinet & I’m hoping you are equally as happy with your Hamptons Console table recently purchased. Hope you & yours have a great Christmas & look forward to speaking to you again soon ! 🎄
⭐️ ⭐️⭐️⭐️⭐️
5 stars all the way for the products being amazing to the customers services.
23. lokakuuta 2023
Vastaus yritykseltä Island Home Interiors
Hi Sue thanks so much for your lovely review! I'm absolutely wrapped you love your table, and we are looking forward to helping you out with something else from our range again really soon!:)
Excellent product
Excellent product and very friendly customer service. Quality product as described and better. PERFECT!
2. lokakuuta 2023
Vastaus yritykseltä Island Home Interiors
Sharon Thanks so much for your fantastic review! Its so lovely to hear you were happy with both the quality of our product and our customer service :)
Beautiful product and helpful owner.
2. lokakuuta 2023
Vastaus yritykseltä Island Home Interiors
thanks so much for your review - we truly value your feedback and we are here to help whenever you need us :)
Super website and amazing products.
Super website and amazing products.
The online purchase was easy and straightforward. Delivery excellent. Very happy with purchase and will definitely use again.
3. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Island Home Interiors
thanks so much for your fantastic review - we truly value your support and custom, we couldn't continue without it :)
Brilliant products and great service.
Great website, easy to use, excellent products and beautifully packaged.
21. syyskuuta 2023
Vastaus yritykseltä Island Home Interiors
thanks Lorraine for letting us know how you have found our service. We truly value and appreciate your support of our little store! :)
Another stunning purchase from Island…
Another stunning purchase from Island Home, I absolutely love my hurricane lamp, packed with the utmost care and a personal note to boot - it compliments my room beautifully !
1. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Island Home Interiors
thanks so much for the great feedback Catherine - we truly value and appreciate your support of our little store :)
I absolutely love this company
I absolutely love this company
Delivery is quick and fragile items are intact and are well packaged
Would throughly recommend for the home interior lovers 😍
7. elokuuta 2023
Vastaus yritykseltä Island Home Interiors
Aw thanks Louise ! I am so glad everything arrived safely and that you love them ... & us ! hope to hear from you again soon x
Fabulous candle holder
Fabulous candle holder, fabulous service, I’ve bought a few of them in different sizes, In the past I just love the quality, they look very expensive & tasteful.
27. heinäkuuta 2023
Absolutely beautiful table ,l luv it!
27. heinäkuuta 2023
Vastaus yritykseltä Island Home Interiors
thanks Sue for taking the time to review our service! we really look forward to hearing from you again soon and do hope you loved your Seaforth Sea Snail :)
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