I think everything about it was first class. The description of the goods, the delivery on time, excellent wrapping and clear instructions on how to return the goods if necessary. I have had the e... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great communication when an item was out of stock great products antique brass handles fab! Ordered as a sample but will most likely be ordering when kitchen installed
Yritys on vastannut
Dealt with Drew on a few occasions and his product knowledge was second to none. He also kept me informed re: the delivery time of parts and was very friendly and professional at all times. He wa... Näytä lisää
Yritys on vastannut
My previous review of one star was in no way a reflection on Ironmongery Plus but on the delivery of my items via the appointed Courier. They did not keep me informed that it was not going to be del... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Yhteystiedot
Unit 20, Inchwood Park , EH48 2FY, Bathgate, Yhdistynyt kuningaskunta
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4,9
Erinomainen
475 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ironmongery plus are great
Ironmongery plus are great, Alan’s always very helpful and their pricing is always very competitive. I would highly recommend them.
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Jonathan, thank you so much for your comments. I will make sure Alan sees this!
We do like to think that we are very competitive on pricing, and we hope to see you again soon!
Best regards, Ironmongery Plus
Highly efficient and cost effective supplier
Very good product sold at a highly competitive price, very well packaged and dispatched promptly
11. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi John, we do like to think that we offer very competitive prices, across a broad range of quality ironmongery suppliers. We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
No comment aĺl good
12. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Thanks Brian, Hope to see you again soon!
No stock but customer service was good
Ordered intumescent strips but was told after ordering that they were on a delay of 6/8 weeks. However I was refunded quickly hence the three stars.
13. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Lisa, Thank you for your review, it is valuable feedback for us.
Apologies for not having your particular item in stock. We work with some 30+ suppliers. Some provide live interfaces to their available stock, but some do not. This makes it impossible for us to provide a consistent "live" view on stock on our website, so we rely on regular batch updates.
We check every order as soon as we receive it to check the stock, and to look for alternative suppliers if it is unavailable.
If we cannot source the item from our own stock or any of our supplier contacts we make the customer aware of the situation, and offer a full refund. This is what happened with your particular order.
Apologies again for your inconvenience, and we hope that you might give us the opportunity to deliver a better buying experience should you require more ironmongery in the future.
Best regards, Ironmongery Plus
Vastaus yritykseltä Ironmongery Plus Ltd
Hi John, we like to be proactive to avoid any unexpected issues. Customer service is a major business driver for us. We are glad that you felt happy with our service and look forward to seeing you again.
Best regards, Ironmongery Plus
Vastaus yritykseltä Ironmongery Plus Ltd
Thanks for the review Suzie! It really is appreciated. Your review neatly states everything we are aiming to achieve.
Best regards, Ironmongery Plus
very helpful and a prompt delivery.
10. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Like, thank you for your business. We appreciate it, and are glad that you had a good buying experience with us.
We look forward to seeing you again!
Best regards, Ironmongery Plus
Have previously ordered from this…
Have previously ordered from this company excellent customer service and delivery
9. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Stephen, always pleased to see repeat customers! Thank you for your business, and confidence in us.
Best regards, Ironmongery Plus
Very quick delivery
Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The ones we chose & recieved are very good quality, nice weight & fit perfectly.
9. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Awena, so pleased that we were able to offer you a variety of differing designs to help in your project. Also pleased that quick delivery helped keep your project on schedule!
Best regards, Ironmongery Plus
Excellent service
3. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Joe, we are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
The magnetic latches that I bought from…
The magnetic latches that I bought from Ironmongery Plus Ltd. Arrived on time. They are of a satisfactory quality, well designed and at a competitive price.
7. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Kevin, thank you for your review. We are glad that you had a good buying experience with us, and hope that you may give us the opportunity to satisfy your future ironmongery needs.
Best regards, Ironmongery Plus
Really great customer focus and good…
Really great customer focus and good prices.
1. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Nigel, thank you for your business! We hope to see you again soon.
Best regards, Ironmongery Plus
Quality Product
After a long search I bought vintage style interior door handles and they’re super quality. Very weighty and look classy. They’re not the cheapest but you get what you pay for as they say. Everything arrived swiftly and beautifully packed
31. tammikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Lisa, thank you for taking the time to leave us a review. It is much appreciated! We aim to provide high quality ironmongery at competitive prices. Thank you for choosing us.
Best regards, Ironmongery Plus
Brilliant door handles
Brilliant door handles. Very quick delivery and we'll packages.
6. helmikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Peter, thank you for your review. We are glad that you had a good buying experience with us, and we hope to see you again soon!
Best regards, Ironmongery Plus
Fast delivery.
Arrived promptly goods as expected, will use again.
I initially wrote a negative review, mistaking this company for Ironmongery Direct, as I had ordered from both. Ironmongery Plus telephoned to help sort the problem. So many companies write platitudes about helping underneath negative reviews but never do anything, It was a refreshing change to find a company who was genuinely willing to help.
29. tammikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Phil, Thank you so much for editing your review. We are very pleased that the confusion between us and Ironmongery Direct was resolved.
Your business is very much appreciated, and we look forward to seeing you again in the future!
Best regards, Ironmongery Plus
A great price and fast delivery!
27. tammikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Andy, thank you for your review. We are glad that you had a good buying experience with us, and hope to see you again soon!
Best regards, Ironmongery Plus
Arrived very quick sooner than thought…
Arrived very quick sooner than thought it would and when I had ordered the wrong one the return service was very good and refunded the money promptly.
22. tammikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Kevin, thanks for the review. It is appreciated. We are glad that you had a good buying experience with us and look forward to seeing you again soon.
Best regards, Ironmongery PLus
Excellent service
Excellent, speedy delivery and support at sales point very good.
29. tammikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Chris, thank you for taking the time to leave us a review. It is much appreciated. We respond to all reviews, and try to find out where we can improve. We note that you gave us 4 stars, and it would really help us if you could you please let us know what we could have done better?
Best regards, Ironmongery Plus
Vastaus yritykseltä Ironmongery Plus Ltd
Hi Jennifer, thanks for the review! We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
Quality product and quality service.
The quality of the product ordered matched the excellent service given by this company. A very good website, easy ordering and regular notifications with invoice and delivery details. I shall be using Ironmongery Plus again.
20. tammikuuta 2026
Vastaus yritykseltä Ironmongery Plus Ltd
Hi John, thank you so much for taking the time to leave a review! It is much appreciated.
I think that you have covered all aspects of our business processes that we would deem important to delivering a good customer buying experience. I will ensure that the whole team see this review.
We look forward to seeing you again!
Best regards, Ironmongery plus
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