Intellistart® Law Firm Marketing Arvostelua 45

We've worked with Intellistart since October 2022 across Google Ads, landing pages and website design. Joel has handled our PPC and landing page work and has also assisted with Trustpilot and review setup.

Ewelina has created the website design work for us, including the Mason & Co site (to make it compliant) and more recently the LFCS Legal website completed in March 2026.

I personally would highly recommend Intellistart for the excellent website development and advertising services for all legal firms and professionals.

Their Team is not only knowledgeable, but highly approachable at all times and work beyond normal working hours to understand the specific needs of each individual and the law firm as a whole. I found them to consistently deliver a high quality service pending the final delivery of a modern, user-friendly website tailored to attract and engage clients effectively.

Their advertising and marketing expertise has proven unvaluable in helping our firm strengthen online presence and generate new business. They have been diligent, responsive and transparent throughout the process, always communicating clearly about timelines and costs involved.

I would confidently recommend Intellistart to any law firm or legal professional seeking reliable and effective marketing website solutions.

Joel and all associated with Intellistart (including Brian and Gemma at Peacock and Mike at Coverex) have been of immense help and support to me when setting up my new law firm and I would highly recommend their services to others. Intellistart also assisted with the purchase of necessary office equipment, such as a laptop and desk phone. I very much look forward to continuing to work with them in the future.

We have been working with Intellistart for a number of years now. It is a great company that provides exceptional services. Joel and Ewelina are extremely professional and diligent and we very much value our working relationship with them. Would recommend this company in a heartbeat.

I’m in the process of that big jump; leaving my comfort zone to finally setting up my own business. Joel and Ewalina have been fantastic along the way. Offering amazing advice and doing those jobs I simply didn’t have the time for. With allowing these guys to set up everything in the background, it allowed me to work on my physical line of work. I can’t thank these guys enough.

My experience with Intellistart was deeply disappointing and ultimately short lived due to sustained underperformance, poor communication, and a lack of accountability.

From the outset, I raised concerns about the achievability of the 5:1 return on ad spend that was discussed.

Despite this, JC repeatedly expressed confidence that this level of performance was achievable and aligned with Intellistart’s standard operating model, and on that basis we proceeded.

In reality, after approximately four months, the campaigns failed to come close to even a basic 3:1 return, let alone the figures presented at the start.

As performance continued to fall short and ROI did not materialise, the narrative shifted.

The same figures that were initially used to justify engagement were later described as aspirational only, with responsibility increasingly attributed to market conditions and the absence of guarantees.

While I fully understand that no agency can guarantee results, our concern was not about guarantees. It was about persistent underperformance combined with a lack of proactive optimisation, meaningful review, and ownership of outcomes over an extended period.

Alongside performance issues, communication and support were poor. When concerns were raised around lead quality and campaign effectiveness, responses frequently focused on process explanations, particularly the need for us to update CRM records so feedback could be passed back to Google.

While we engaged with this, there remained a wider concern that the campaigns themselves were not being actively monitored or managed in line with what had been presented at the outset.

At one point, following continued underperformance and an absence of professional follow-ups or even basic touch-base communication, we deliberately paused CRM lead updates for a short period to see whether this would be noticed.

NO contact was made during that time, reinforcing our concern that the account was not being actively overseen.

Due to the lack of results, what we consider to be wasted ad spend, inadequate support, and the issues outlined above, we decided to terminate the relationship on 15th of December.

Following this, actions were taken that caused real serious concern.

Without our knowledge or consent, our ads were paused and our PPC landing page was taken offline, resulting in a 404 error being displayed.

Although this was technically related to a domain transfer (which all parties were aware of), we were not informed that these changes had been implemented.

We only became aware there was an issue after a prospective client contacted us to say they could not access the landing page and were concerned it appeared illegitimate; as a result, we LOST that business.

When we queried this with JC, we were told only at that point what had been done. When we asked why we had not been informed in advance so the transition could have been managed and disruption avoided, no response followed and still hasn't to present.

These actions unnecessarily exposed our business to operational disruption and reputational risk and were the reason we terminated with immediate effect rather than continuing until the previously agreed end date of 24th of December.

We moved quickly to regain full control of all accounts and assets.

For clarity, the breakdown of this relationship was not due to any conduct on our part.

It resulted from sustained underperformance, lack of proactive support, and the events described above, and more importantly was brought to an abrupt earlier conclusion following the final actions taken by JC after termination notice was served.

The engagement concluded swiftly only after actions were taken that exposed our business to unnecessary risk.

This review reflects our personal experience only.

I would strongly encourage anyone considering working with Intellistart to carry out EXTENSIVE independent research, request verifiable case studies, and ensure expectations, asset ownership, access rights, and exit processes are clearly documented before committing

Joel is just amazing! Always happy to help, always professional and always on point! I'd definitely recommend him to everyone.

I had a great experience working with Joel. He was very helpful and assisted with a lot of our enquiries.
The website they delivered was really good, our clients like it and find it easy to navigate.

Professional, hardworking and great customer care in assisting a new business to create a business logo.

Great people to work with, you will feel comfortable straight away when you speak to them as they are genuine people. Excellent at what they do and always available when you need them, would recommend Intellistart with full confidence.

I requested a logo and wasn't entirely sure what I was after. I got in contact with Joel and he helped me actualise my logo based on my brand values and ethics. I needed the expert eye, and Joel was nothing but efficient and effective in his design skills and knowledge of the industry. I would recommend them to anybody who's looking to achieve a professional, engaging, and tailored logo thats represents your brand.

Brilliant service.

Very efficient service and communication.
Highly Recommended.

Joel was so helpful from day one with help setting up email and website for my new law firm.

Ewelina was particularly professional, responsive and patient during the web design process and understood my requests and reasoning for change - the process was efficient and the end result is great - thank you

Joel takes time to understand our needs and explain things and helps us deliver great results. He has great technical knowledge and is patient with my lack thereof! He adds value by sharing tips and ideas I hadn't considered.

Joel is very knowledgable and helpful.

Joel has increased the number of clients we have taken on dramatically in the first month. He is approachable and responsible and our experience so far has been fantastic.

Joel and his team are brilliant. I cannot say enough good things about Intellistart marketting. From the moment I reached out to them for help with my law firm's online presence, they were professional, responsive, and truly went above and beyond to help me achieve my marketing goals and a professional website. Joel took the time to understand my specific needs and created a customised website and marketing strategy that brought in new clients and increased my online visibility. They got me to avoid wasting time on unnecessary social platforms and saved me costs. Their expertise in the legal field was extremely helpful and dedication to their clients are unmatched, and I would highly recommend them to any law firm looking to take their marketing efforts to the next level. Thank you Joel and Intellistart marketing team for all of your hard work and support.

Joel, Ewelina and the team are great at what they do, their support and assistance is highly valued and we are very happy with their service at our firm. Would definitely recommend!
Emily

I am the owner of a small law firm specialising in immigration law. I instructed Intellistart to take over the management of our PPC campaign three months ago. Joel is a pleasure to work with. He guided us through the initial onboarding process and has remained proactive on our account ever since. The results speak for themselves. Our turnover has doubled since we have been working with Intellistart. I am very satisfied with the service provided by Intellistart and I have no hesitation in recommending their services to other law firms that want to grow their practice.