I had a great experience from start to finish. The team was responsive, professional, and made everything easy to understand. I really appreciated the clear communication and timely follow-up. Highly recommend!

The process of completing the application was very simple.

Easy to find and purchase insurance policies for my family visiting USA from India

I am writing this out of sheer frustration and anger, because my experience with Insubuy has been nothing short of a nightmare. In my opinion, this company has absolutely no respect for customers, no sense of responsibility, and no idea what decent service looks like.
What’s even worse is the complete lack of accountability. They kept dodging, deflecting, and pretending everything was “final” just to shut me down. I am absolutely furious at how much of my time they wasted—hours and hours—because they simply wouldn’t take responsibility for their own errors. It is exhausting and emotionally draining.
In my honest opinion, Insubuy is one of the most unreliable, uncaring, and unprofessional companies I have ever encountered. I would not recommend them to anyone, not even as a last resort. If you value your peace of mind, your time, and your dignity, stay far away from this company. My experience with them has been a complete disaster.

I needed assistance during a cruise and the insurance was declined. Filling a claim for refund...

great experience

Insubuy made finding and purchasing travel insurance quick and easy. Excellent service and clear information!

Easy to use website. Shows multiple options with detailed description of what is covered & what is not covered. Easy to make payment.

very poor costumer service- long waiting time t speak to a representative and agents doesnt even know how to answer the questions
easy to process when you purchase but difficult for the claims

The person I talked with on the phone was extremely knowledgeable and helpful for helping me with the insurance purchase.

And the fact you cover so much of the world unlike many companies who don't.

Easy to sign up, easy to renew and totally accepted by visa office

It is a very intuitive website with different options available. I also liked the fact that after we bought the health insurance we could get several types of documentation related to that (confirmation, visa letters…).

Good morning. As a first time member your response to my application was prompt and untimely. The delivery of my card was also delivered untimely. It's good to know that company's are still so proactive. Thank you.

Fast response related to inquiries

Any company which understand its customer to the fullest is a good company and Insubuy is company which runs for the sole purpose of helping its customer. When I had bought a travel insurance for my travel to the US and was not been able to travel on the planned date due to a medical situation and had been advised by my doctors not to take longer duration flights. So I had to cancel my insurance and wanted a refund.. I just sent one email requesting for cancellation and refund.. I recieved an email in 10 minutes from Insubuy stating that my insurance had been canceled and the refund process has been started even without asking me anymore questions or documents asking to prove my medical condition. What more shud I say to call Insubuy a genuine insurance company who really care and value its customers and Insubuy did not pay me to write this review and I will definitely buy my travel Insurance from Insubuy for my US trip when I am fit to travel again in Dec 2025.

Fast and efficient and very reasonable rates

My experience with Insubuy was so simple! I called, asked for Ryan, told him what I needed. Bingo! That was it. Could not have been easier.

Easy to purchase online, options given, find for providers and locations.

You do a great b and the insurance companies deliver when needed totally satisfied as have used previously when needed in Cebu