Inspired asked me to write a review. I have left feedback last week as the wrong order was dispatched I ordered 3 perfumes and received one (which wasn’t even any of the 3 I ordered) I have emailed t... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I've been buying your perfumes for at least eighteen months, most I love, some not, but the price means if I don't like a chosen perfume I haven't lost much. My minor issue is how soon the writing on... Näytä lisää
I bought three different perfumes:Jimmy choo, velvet Rose oud, and addict Dior. I am obsessed with them. They smell extremely good. I will purchase it again. Highly recommended, people keep asking wha... Näytä lisää
I worked in the fragrance manufacturing industry for 25 years and we made for the big name brands, and this fragrance oil is exactly what I would expect, genuine strong fragrance. I put a small dab o... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We use the highest quality grades of essential oil for the creation of our designer impression scents to give our customers premium quality, long lasting and alcohol free perfume oils!
Yhteystiedot
Yhdistynyt kuningaskunta
- hello@inspiredperfumes.co.uk
- inspiredperfumes.co.uk
4,0
Hyvä
421 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing Products for such a cheap…
Amazing Products for such a cheap price. I love them will keep buying more
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspiredperfumes
Hi Sohan,
Thank you so much for your fantastic 5-star review!
We’re so happy to hear that you’re enjoying our products and finding them great value for money. Your support means a lot to us, and we’re delighted to know you’ll be coming back for more.
We look forward to serving you again soon.
Kind regards,
Inspired Perfumes UK Support Team
After placing an order on the…
After placing an order on the 31/05/2026, I received the incorrect order on the 06/06/2026. I emailed inspired perfumes with a photo of the incorerect delivered perfume and a receipt of my actual order. After not hearing anything back from Inspired I left a Trustpilot review which the company responded to asking for the opportunity to correct the error and stating I had not responded to their emails, on checking no emails had been received. After many more emails from me and another review I did receive an email from Inspired stating that some emails to hotmail accounts hadn’t been received by customers and that they were dispatching the correct order as I have been a loyal customer. Today 30/06/2026 I received the 3 perfumes I ordered on the 31/05/2026 so the order has been fulfilled. I would suggest going forwards that errors could be corrected sooner for customers so save the time in having to email so much but at least they have now corrected their mistake and I am not out of pocket thank you.
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspiredperfumes
Hi Zoe,
Thank you for taking the time to update your review.
We’re really pleased to hear that your correct order has now been received and that the issue has been resolved. We sincerely apologize again for the original fulfilment error and for the communication difficulties you experienced along the way.
We completely understand that this took longer than it should have, and we appreciate your patience while we worked to put things right. Your feedback has been noted, and we’ll use it to improve how we handle similar situations moving forward.
Thank you again for giving us the opportunity to correct the mistake, and we truly appreciate your continued support.
Kind regards,
Inspired Perfumes UK Support Team
Shocking
Inspired asked me to write a review. I have left feedback last week as the wrong order was dispatched I ordered 3 perfumes and received one (which wasn’t even any of the 3 I ordered) I have emailed the company 3 times but and still waiting for customer services to get back to me! Shocking and I won’t be using this company again will stick to using Noted Aromas.
31. toukokuuta 2026
Vastaus yritykseltä Inspiredperfumes
Hi Zoe,
Thank you for sharing your feedback. We completely understand your frustration and sincerely apologize for your experience.
We noticed that this review relates to the same order and issue as another review you've already posted. To help keep the feedback on a single case in one place, we'd be grateful if you could update your original review with any new developments rather than maintaining multiple reviews for the same order.
We're committed to resolving this matter and are continuing to work with you directly regarding your order.
Thank you for your understanding.
Kind regards,
Inspired Perfumes UK Support Team
The perfume oils are very intense and…
The perfume oils are very intense and thr scent is long lasting.
24. huhtikuuta 2026
Vastaus yritykseltä Inspiredperfumes
Hi Mrs. Walker,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you're enjoying your perfume oils and that you've found the scent to be intense and long-lasting. That's exactly the experience we hope to provide.
We truly appreciate your support and look forward to helping you discover more of your favourite fragrances in the future.
Kind regards,
Inspired Perfumes UK Support Team
Vastaus yritykseltä Inspiredperfumes
Hi Lynda,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you're enjoying your perfume oils and that they've lasted all day for you. Knowing our fragrances meet your expectations means a lot to us.
We truly appreciate your support and hope you continue to enjoy your favourite scents. We look forward to serving you again soon!
Kind regards,
Inspired Perfumes UK Support Team
A further update to my previous 3…
A further update to my previous 3 posts!!! Yesterday I finally heard back from Marianne offering replacements for the 2 previously rcvd that smelled quite different from the original 2 (great copies) that had prompted me to re-order. So thank u Marianne...appreciated.... but it would have been so much better for customer service to have taken this action a lot sooner
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspiredperfumes
Hi Pauline,
Thank you for taking the time to update your review.
I'm pleased we were able to resolve the issue and that the replacement fragrances met your expectations. It was a pleasure assisting you.
I also appreciate your honest feedback regarding the time it took to reach a resolution. We understand how important prompt communication is, and your comments have been shared with our team as we continue working to improve our customer service.
Thank you again for your patience and for giving us the opportunity to make things right. We truly value your support and hope to serve you again in the future.
Kind regards,
Inspired Perfumes UK Support Team
10/10 on quality!!!!!!
I worked in the fragrance manufacturing industry for 25 years and we made for the big name brands, and this fragrance oil is exactly what I would expect, genuine strong fragrance.
I put a small dab on my wrists about 11am and I could still smell it going to bed that night!!!
25. maaliskuuta 2026
Vastaus yritykseltä Inspiredperfumes
Hi Patricia,
Thank you so much for your amazing 5-star review!
Your feedback means a great deal to us, especially coming from someone with so many years of experience in the fragrance manufacturing industry. We're delighted to hear that our fragrance oil met your expectations for quality and performance.
It's wonderful to know that just a small application lasted throughout the day for you. That's exactly the experience we strive to deliver with our concentrated perfume oils.
Thank you again for your support and for taking the time to share your experience. We hope you continue to enjoy our fragrances, and we look forward to serving you again.
Kind regards,
Inspired Perfumes UK Support Team
Slowest delivery and no comms
Made an order with this company on a Thursday with the hope it would come by the following Tuesday. By Monday I was not getting any update on the tracking. I emailed the customer service team twice - no response. Because I’m leaving the delivery address on the Tuesday, I will not be able to receive the package and requested a refund. There is no way to request a refund or speak to a human.
This company is either a bit scammy with good marketing or have slow deliveries with no customer service. The package might eventually arrive at my parents home with no way for me to return or use the items so it’s been a total waste of money.
Beware when ordering!
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Inspiredperfumes
Hi Farah,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration this situation has caused.
I completely understand how important it was for your order to arrive before your departure, and how concerning it must have felt not receiving updates when you reached out.
After reviewing your order, I can confirm that it was placed on March 19, dispatched on March 23 (within our 2–3 working day processing timeframe), and successfully delivered by Royal Mail on March 25—just 48 hours after dispatch. Please note that Royal Mail delivery timelines are based on business days, which may affect expectations depending on when the order was placed.
Regarding communication, we sincerely apologize if your emails were missed or delayed—this is not the level of service we aim to provide, and we are actively improving our response times to ensure every customer receives timely support.
For transparency, our shipping policy (available here: https://www.inspiredperfumes.co.uk/pages/faqs
) outlines a 2–3 working day dispatch time and an estimated 7–10 working days for UK delivery (both in business days). That said, we truly understand that expectations can differ, and we’re continuously working to make this clearer at every step.
We’d really love the opportunity to make this right for you. Please reach out to us again, and we’ll do our best to assist you with a suitable solution.
Thank you again for your feedback—it helps us improve, and we hope to restore your trust in us.
Team Inspired
Great Le Labo dupe
Bought Le Labo Santal dupe for my husband. My son used to buy the original when he was working in New York. This dupe smells identical for a fraction of the cost.
6. helmikuuta 2026
Vastaus yritykseltä Inspiredperfumes
Hi Lisa!
Thank you so much for your wonderful feedback! 😊
We absolutely love hearing this—especially knowing it brought back a familiar scent your family already knows and enjoys. It means a lot that you found our Santal-inspired fragrance so close to the original, and even better that you’re getting that experience at a much more accessible price.
We truly appreciate your support and hope to serve you again in the future—perhaps even find a new favorite for you or your son next time! 💛
Kind regards,
Team Inspired
Vastaus yritykseltä Inspiredperfumes
Hi Terence,
Thank you so much for your kind words! 😊
We love this—sometimes a little really does go a long way! It’s great to hear you’re enjoying the fragrance and its lasting impression.
We truly appreciate your support and hope to serve you again in the future! 💛
Kind regards,
Inspired Perfumes Team
I really love these perfumes
I really love these perfumes. I hate sprays and these oil roller balls are amazing. They go exactly where you want the smell to be. And beautiful smells that really last the whole day
24. tammikuuta 2026
Vastaus yritykseltä Inspiredperfumes
Hi Cazza,
Thank you so much for your lovely feedback! 😊
We’re so happy to hear how much you’re enjoying the rollerball oils—being able to apply the fragrance exactly where you want it really does make such a difference! And it’s even better knowing the scent lasts with you throughout the day ✨
Your kind words truly mean a lot to us. We really appreciate your support and hope to serve you again in the future! 💛
Kind regards,
Inspired Perfumes Team
Vastaus yritykseltä Inspiredperfumes
Thank you so much for your kind words! 😊
We’re so glad you’re loving the fragrance and that it stays with you throughout the day—that’s exactly what we aim for!
We truly appreciate your support and hope to serve you again in the future! 💛
Kind regards,
Inspired Perfumes Team
Lovely long lasting perfumes
Always delivered promptly. I've been wearing the same perfume for a while and get some many compliments.
29. joulukuuta 2025
Vastaus yritykseltä Inspiredperfumes
Hi Anne,
Thank you so much for your lovely feedback! 😊
We’re so happy to hear you’re enjoying the long-lasting scent and that it’s been arriving promptly every time. It’s even better knowing you’ve been getting so many compliments—that’s the best feeling!
We truly appreciate your continued support and hope to serve you again in the future! 💛
Kind regards,
Inspired Perfumes Team
Wonderful smell
27. joulukuuta 2025
Vastaus yritykseltä Inspiredperfumes
Thank you so much, Natalja! 😊
We’re so glad you’re enjoying the fragrance—it means a lot to us!
We truly appreciate your support and hope to serve you again in the future! 💛
Kind regards,
Inspired Perfumes Team
Vastaus yritykseltä Inspiredperfumes
Hi Olga,
Thank you so much! 😊
We’re so happy to hear you’re loving the perfume oil—it truly means a lot to us!
We really appreciate your support and hope to serve you again in the future! 💛
Kind regards,
Inspired Perfumes Team
Vastaus yritykseltä Inspiredperfumes
Hi Kaye,
Thank you so much for your lovely feedback! 😊
We’re so happy to hear you’re enjoying the oil and that it smells just perfect for you—that means a lot to us!
We truly appreciate your support and hope to serve you again in the future! 💛
Kind regards,
Inspired Perfumes Team
Nothing like the perfume
Nothing like the perfume, has a citrus like smell, awful.
Emailed several times complaining and waiting for someone to get back.
You guessed it still waiting.
No customer service when you want to return.
1. joulukuuta 2025
Vastaus yritykseltä Inspiredperfumes
Hi Mary,
Thank you so much for taking the time to share your feedback with us. I truly appreciate you reaching out.
I just wanted to gently clarify that we’ve been doing our best to stay in touch with you. We received your first email on November 30 and replied within a few hours. You followed up on December 4, and we responded again, letting you know that we had already emailed you back and were happy to offer more help. It seems we didn’t hear back after that.
We have noticed your Trustpilot review, and I completely understand the frustration when it feels like no one is responding — that’s the last thing we want you to experience. 😢💛
We’ve replied again to your latest email, so when you have a moment, please check your inbox (and maybe your spam/junk folder too, just in case). We’re here and ready to help you right away.
Thank you for giving us the chance to make things right. We truly value you, Mary. 🌼
Vastaus yritykseltä Inspiredperfumes
Hi Belen,
We’re truly sorry to hear you felt disappointed with your experience. Our team responded within our standard timeframe and already issued a replacement to make things right. We always aim to resolve every concern as quickly and smoothly as possible, and we appreciate your patience throughout the process.
If there’s anything else we can do to improve your experience, please don’t hesitate to reach out — we’re here to help.
Team Inspired
Great thumps up to Inspired Perfume…
Great thumps up to Inspired Perfume and for their service in the past and for the perfumes purchased from them for many years. Of late l haven't been able to purchase my preferred perfume on their website and l have not been able to contact anyone directly either as there is no direct phone number for enquiries on their website except via email.
I did send emails to enquire whether they still stock my favourite perfume Barract rouge 540 oil perfume but l did not get any response.
Please could someone respond back to me.
I did purchase three different perfumes to try out last week, but l did not like any of the fragrances at all.
Customer service to me has always been fantastic and swift except for this time.
Someone please get back to let me know oif you still stock this perfume or you have stopped stocking them so l can look somewhere else. Although, it will be a really shame if Inspired oil no longer stocks Barract Rouge 540.
Bought so many and also for my friends in the past.
I have only given three 3 STARS this time because l havent heard back and no contact number on their website.
1. marraskuuta 2025
Oma-aloitteinen arvostelu
My favourite perfumes…
The perfume is as good as any expensive product and I get more compliments than I ever did with them. I bought one for my daughter to try as she always buys Alien which she likes. The one I got her was Alien look alike and she said it was the same and no difference in the smell.
23. lokakuuta 2025
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