Innovato Design Arvostelua 

Ordered a black ring for both myself and my partner. Mine was perfect but hers was silver when it arrived. Emailed customer service and sent in pictures to confirm the error. They responded quickly and courteously and a replacement was sent free of charge. Delivery times on both occasions was quite slow but the rings are great

Great and fast service.

Rings was perfect for the price
One thing not happy with is paid the extra for the 5 days delivery but took way longer

Took a while to arrive but the product was exactly as described and high quality.

Very professional company, ordered a dad ring for my daughters father for Father’s Day fits perfectly and very pleased with the quality of the the ring he absolutely loves it. The wait for the delivery took a while but it was delivered before Father’s Day which was amazing will definitely order from here again

Verprofeddional company to deal with. I loved my earrings

I'm happy with my ring and it fits great. The bad side was the long wait to actually get it as it ships from somewhere in Asia. So that makes me question the quality. Seems to be ok but I'd much rather order within the US.

I loved the design it was actually better than expected. Only thingI could say is that I need a bigger size

My experience with Innovative Designs was very satisfying. I received my purple handbag is perfect (just like the one I ordered severalyears ago. The customer service is one of the best I have experienced with updates on the shipment and follow-through. I couldn't ask for better business relations.

The Ring that I ordered was exactly what I wanted! I just ordered the wrong size but they were more then helpful getting me the right size I needed, would recommend to others!

Delivery took some time. However the team were absolutely helpful in replying to my questions. I did end up getting wrong size. However they did a great job in sending me another one. Just shipping fee. Without any problems. Will definitely order from here mire often.

I had great experience with them. My product t arrived on time and looked just the picture and was affordable. They have a wide array of beautiful crowns for all occasions!

I ordered a 3 piece tiara, necklace and earrings set for my daughter's formal. Delivery took a little longer than expected but they still arrived in time. Quality was good, they were absolutely stunning when on and she had so many compliments about them! I would order from here again not a problem. Thanks again :)

I loved the product and it was beautiful and to my liking☺️Thank you so much.

Ring arrived well packaged and on time. Excellent service. Was kept up to date re delivery times. Ring is lovely and much appreciated by recipient,!

The ring was of great quality. Shipping took a while. Would definitely order from them again but not on a time limit.

Frther update: their response is complete and utter nonsense! This is my order number: #UK18265

I'll also attach a transcript of the email conversation we had just to prove that it's the same company and they have very well heard of me!

Hello Darryl

We're sorry that the items did not meet your expectations.
You can send us the package to our address for a refund.

Please follow the instructions below.

Please, pack the item in the original package and take it to the nearest post office.
When you ship the item, make sure to pay the customs duties, or it will be deducted from your refund. That way, the package will be processed much faster. Otherwise, if customs hold the item, this may increase the processing time or be returned to you.
Ship the item to:
Andes Trade Ltd.
Attn: Anelia Kuzmanova
Chervena Roza, bl. 36, vh. V
Sofia, 1404
Bulgaria

Write in front of the package "Return for order 18265", so we can identify your package upon arrival and process your request faster.
Necessary: Please, make sure to send us the tracking number of the package to monitor the arrival and process your refund faster.
Or, if you do not want to pay the return shipping fee, we can offer to refund 30% of the sum and keep the item.
Please, let us know your opinion on this matter.

Paid for a ring which they assured me would fit. Item didn't fit, took 3 weeks to arrive from China and then when I asked to send it back they didnt offer free returns so basically they said I could either pay fpr return postage or I had to take 30% for an item I dont want. Poor service.

Ordered a wedding ring and it was delivered (very slowly) and in to complete wrong size. Now they want me to pay to send it back to Bulgaria!? Its not my fault you can't measure! Never again will I buy from this company

My fiancé loves the ring. So it’s a win! It did take a bit to get to us but Anelia was very helpful.