Hi Jason,
We’re sorry you’re dealing with this, but you’ve reviewed the wrong company. We checked our systems and can confirm that we have no account, no registration, and no communication under the name Jason Bates (or any matching email).
You are dealing with a third-party company that is cloaking our brand.
They operate under the domain innero.co (Soulspace Ltd, Cyprus) and have been illegally advertising while exploiting our trademark.
We are INNERO, Inc. — official website: innero.me.
We are already in active legal proceedings against them and expect enforcement action in the coming week.
In the meantime, if you reply here or email us with a screenshot of the charge/receipt, we will help you identify the exact merchant so you can dispute the billing with your bank and recover the funds as quickly as possible.
Because this review was left on our legitimate profile instead of the company that actually charged you, we would greatly appreciate it if you could remove it.
We’re here to help you get this sorted.
Best regards,
The INNERO Team
innero.me