info-record.com Arvostelua 

UPDATE ON 08/12/22:
After few more unsuccessful emails with CS, I finally got my money back by sending the below, inspired from a template found on Which website:
"Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, I have the full right to cancel a purchased online service without giving any explanation within the 14 day cooling-off period.

Under the above Regulations, I would like to cancel the contract and get a refund."

It is also worth noting that they still charged me for the initial 50p. Even though their website states they will refund this if their team cannot provide info on the person we're looking for....
NEVER AGAIN!
***********
Original post:

Charged me 50p then said there was no info found about the person. Then 2 days later took £29 for a subscription I never agreed about. They said we can cancel but you won't get a refund as you have agreed to our terms and conditions. Any purchase can be cancelled and refunded within 14 days! My bank is dealing with this fraudulent payment and hopefully I'll get my money back.

Only ever used this company once and for the initial 50p was paid with no result found. Then to my suprise £29.90 was taken 2 days later and again this month 21 November. Contacted customer services and explained my problem and they very quickly resolved the issue and refunded my money. Thank you to all.

I wanted to find an address from a mobile number. When I put the mobile number in, the system gives an indication, via a tick being placed next to "full Address" that this data was available, in fact ticks were placed next to all the categories. Once I had paid the fee I was then told that no info was available across any of the categories which had previously had ticks placed next to them.
On revisiting the site it does say that info "may" be available but the whole process is misleading. Be warned

SCAM! They charge you an initial 50p (in my case provided no information) then 48 hours later charge £29.90 for a 'subscription' whether you want it or not. Their password reset also doesn't work so you can't get in to cancel.

UNE VERITABLE ARNAQUE
A TRADUIRE EN JUSTICE
Aprés une recherche laissant penser que l'information desirée (N0 tel) a été trouve le site demande un N0 de carte bleue pour envoyer le dossier
sur celui ci aucune information "désolé on n'a rien trouvé" mais 0,50€ retiré quand même
puis tous les mois le site retire 29,90€ sur la CB pour un abonnement que l'on n'a pas pris et ou il est impossible de se desabonner

I signed up to carry out a search for 50p....I then discovered that the company debited my Account for a,£29.90 subscription which I did not sign up for. No doubt the company have made it all to easy for you to become 'subscribed' without noticing ! It was certainly not clear anywhere during the Login. I have since 'unsubscribed'.... let's see how easy that goes ! Update, I have since discovered that info about the subscription is written in very small grey out print which is virtually impossible to see/read, at the point where you authorise your bank to pay the 50p stage. Really, greyed out print !!!

What a rip off......Requested a €0.50 email check and got charged €29.90. They will not respond to emails......

SCAM ARTISTS!!! *** WARNING***
AVOID AT ALL COST , THEY SHOW THAT IT ONLY COST 50p THEN THEY DEBIT YOU ACCOUNT £29.90 EACH MONTH , COMPLAINTS = JOKE! NEXT TIME READ TRUST PILOT REVIEWS B4 HAND.
Can not believe companies like these exist- complete con artist!!!

well everybody is saying that its not good but actually it worked for me so...

For me every infos were right, thank you

Let's be fair now!!
The same happened to me with this company 30,/07/22. I immediately saw the £29.90 coming out of my bank. I emailed info-records.com and also info-people.com. I told them this transaction was not sanctioned by myself.
They responded within a few hours apologising...initiating refund...and confirmation subscription is now closed. Just my experience of them.

Absolute scam! I feel like such an idiot for not reading the other reviews first. I also got caught out, agreed to pay £0.50 for a companies information, and was then charged a further £29.90 that I did not agree to! On top of that when I ran the search they said I had to make the £0.50 payment to see the results and then after payment they didn’t actually have any results for that company at all. I’ve sent them an email but had no reply. Will have to try get my bank involved now to ensure no more money is stolen from me.😡😡😡😡

Paid for a 50p service, only to find in the tiniest of small-print that they then subscribed me to a £29-90 annual service. At the very least, this is deception, at worst, it's fraud. When I complained they cancelled the subscription, but kept the £29-90 and prohibited my use of their website immediately (despite me paying for a whole year)! To anyone who reads this - avoid this website, like the plague.

Be very careful - I looked up one address for £0.50 and was charged £29.90 48 hours later for one month subscription. This is apparently in their t&c of registration. So unless you want an expensive search engine beware! (NB I didn't even get a result from the name I looked up!). In addition when calling customer services they would not entertain a refund.

This company is an absolute rip off
I asked for a search but it came back blank
I was informed that this would be reviewed but nothing came back apart from a further charge of £29.90 after the initial £0.50
Avoid at all costs
Did get a refund after explaining my situation that I could not cancel my subscription because I was in hospital after a RTC

Same as many others. Paid 50p for a search that brought no results. Then next day £29.90 charged to my credit card

be very careful with this company , very bad to deal with and charged myself even after not being able to supply any info, first 50p then as I found out £ 29.50. Total rip off company

here how they do it,

Service Client
Wed, 4 May, 13:05
to me

Dear Customer,

Thank you for contacting our Customer Service Team.

When requesting the person's information from our website, you have also subscribed to our premium service. This offer includes a 2 days trial period for £0.50. After this period as shown and mentioned on our website our premium service is automatically charged as a monthly subscription for £29.90. This subscription is automatically renewed as a paid service at the end of your 2 days trial period.

Our premium service has many benefits such as, 30 searches per month, possibility to lookup informations on persons even abroad, real time information, access to a wide variety of e-books and technological updates.

We look forward to hearing from you.

We remain at your disposal for any further questions. Please feel free to contact us by e-mail at or by phone 020 4525 5459 from 8am to 8pm.

Best regards,
The team Info-Record
AS STATED THEY SUPPLIED ZERO INFORMATION AND THIS IS THE STING BY THEM THEN YOU GET CHARGED THE £29.9, TRY LOOKING FOR THIS STATEMENT ON THERE ADVERTISED PAGE. ALSO WHEN CONTACTING THEM ITS JUST A HUGE STORY FROM THEM, WHAT THEY ARE DOING IS NOT OK AND THEY ARE LEGALLY BOUND TO RETURN MONIES AS THEY HAVE DONE FOR MYSELF.

Please don’t get caught out like me. 50p for one search. £29.50 taken two days later. No email confirmations, nothing. Really bad business model that is just robbing people who like me thought they had agreed to a one off 50p charge. Wouldn’t be so bad, but they could not even provide the information I wanted for my 50p.

Absolute scammers, avoid! Paid 50p for a single search which was useless. Then found out that this signs you up to a monthly subscription of £29.90. Spotted this after 4 months, my bad, so my single useless search cost £119.60. This isn’t obvious from their website, only if you properly read the small print of their terms and conditions. Asked for a refund, very abrupt no.

i found my sister informations there ! so it's actually working!