InDrive Arvostelua 324

As a driver I have to give this company one star. First let me tell you that when I pick up a passenger and the person is not at the location and after I put it in the application that the passenger did not show up, the program does not pay for it. I have already sent numerous messages to Indrive and they only say 24 to 48 hours and it has been more than a week and still they do not pay me for any trip that the passenger does not show up. I am going to file this complaint with another department that will take care of this fraudulent company.

fraud company ha ya, drivers k sath mil k loot'ty han logo ko, mene inky driver ko kch saman k liye online paisay bhejy or usny paisay la k ride cancel kr de, or ghaib ho gya, ab jb mene indrive ki support pa complain ki to inho na kaha k g hum na driver k against action liya ha wo apki amount wapis kry ga 2,3 ghnto ma, or phr jb mene bad ma dubara rabta kiya k payment wapis ni mili to agy sa dramay shuru kr diye, ab na support pa chat bhi pick ni krty, is sa saf zahir ha k ya mil k loot rhy han

AJ sub ma hi ma Yahan national market satellite town sa ja rahi the k aik indriver bike rider na chalta howa muj sa batamize ki or Mobile chenana ki koshis ki shame on this company aghar garat TU trace kar ka us driver ko fire kar diya jaya timing 9:30 a.m ka qreeb or nahi b tha supposed us na Sirf helmet use kiya TU shame on the owners Jo apna helmet par control nahi rakh sakta vo company Kiya run karan ga. Aghar us na muja push na Kiya hota TU ma bike no. Ka sath complain karti . But trace the one who is responsible

Service not dependable. Today morning my booked cab driver refused to come right on the scheduled time and said " mera kya kar loge" cab no. HR 63F 5114 driver's name Abhishek ride from Nizamuddin railway station to Rohtak -124001

Pathetic service by the Driver
The app showed Rs. 375 and driver started lying and arguing for additional Rs. 100 charged Rs. 475 stating that Rs. 100 for toll which he nvr paid in Bandra Worli sea link (there is no toll now at Bandra worli sea link) when I asked him to produce the bill he said he didn't took and started arguing unfortunately i had to pay the money as I was with my senior citizen mom.
Gpay nos. shows is name as Dushyant Raj , his cell nos. 6375915937 ( app showed Driver details as Sandeep Kumar MH03CH3787)
I request the indrive team to look into and reimburse the addition amount charged by Driver ..I can produce the gpay details.

Indrive team - If this way your driver will loot the customer, your company cannot progress. Pls look into it.

PAGUÉ

Conductor no trae cambio

Me baje con mis cosas para poder permitir que otros coches circularan.

La cuenta de 57 pesos . Le doy 200 , para que el consiga cambio . Inclusive diciéndole que se compre un refresco , invitándolo yo

Nunca regresó

Reporté, con IN DRIVE

Nunca me contactaron.

..........................

Unreturned 7 dollar change by driver
Not even a call from in drive after reporting them .

Extremely disappointed with this service.
We were canceled 3 times waiting at probably the most visible landmark in the city. We waited a total of 1hr and 25 minutes. No one came. Our destination was 11 minutes away from our pickup point. Don't even think about using this unreliable service at night. Pay a little more and use the tradition yello cab. They are prompt, reliable and plentiful.

Rider was a thief he took food from me to deliver and for the ride he charge me 200 and then run away and without delivery

I was waiting for a driver that accept my request and after 5 minutes waiting, the driver canceled the request so now I need to wait some days from the bank to refund my money.

No uso taxis rozados por las malas experiencias que me tocó vivir en México,
Ahora resulta que indriver trabaja con taxis rosados y viejos, sucios.
No queda otra que cambiarse de App de taxis

No good. Charges more expensive ! Sometime go 3 toll without asking ! I’m giving 1 star only ! They charges so high price though we like an idiot ! Price expensive and some more go 3 toll without asking! Go to hell !

I have recently used the InDrive service and wanted to share my experiences, which have been less than satisfactory. While the concept of the service is promising, there are several areas that need significant improvement.Driver Politeness:
One of the most noticeable issues is the lack of politeness from many drivers. A courteous and respectful interaction is fundamental in service industries, and unfortunately, this has been a consistent shortfall in my experience with InDrive. It is crucial for the company to ensure that their drivers meet basic customer service standards.Air Conditioning and Extra Fees:
Another concern is the company's approach to air conditioning usage. It appears that InDrive encourages drivers not to use the air conditioner unless an additional fee is agreed upon. This practice not only compromises passenger comfort, especially during hot weather, but also feels like an unnecessary inconvenience. Transparency and fairness should be prioritized to enhance customer satisfaction.Response to Customer Complaints:
Furthermore, InDrive seems to struggle with addressing customer complaints effectively. When issues are raised, the responses provided are often inadequate or fail to resolve the concerns. A robust customer service system is essential for any company aiming to build trust and loyalty among its users.Conclusion:
Overall, while InDrive has the potential to be a competitive player in the ride-sharing market, it needs to address these critical areas to improve its service. By prioritizing customer satisfaction and driver training, InDrive can enhance its reputation and provide a more enjoyable and reliable service for its users.

This company has no security. Today the driver attacked me to steal my stuff and break my phone. I filed a complaint with the company and I have not received any response. I do not recommend you to use this company especially if it is at night or... if you are a foreigner. Their alternative, Uber, is safer in Egypt

worst and the worst service. high charges and drivers are very unprofessional. initially when indrivers came in the market it was charging fare price but from last 1 years the price is higher than uber sometimes. drivers they accept it and cancel it without informing the customer. I will never prefer this for traveling.

El conductor pablo se desvio del camino,a pesar q el pasajero le indicaba, no retomaba su camino. Super peligroso

Complaint Regarding Unfair Pricing Practices on InDrive

Dear InDrive Team,

I am writing to express my frustration and disappointment with your pricing practices, specifically during special events. Today, on Bhai Tikan (Nepal), I noticed that fares were significantly increased, a pattern that was also apparent during the SAFF games. During these times, your app imposes a minimum fare of 600 Rs, preventing customers from booking rides at a reasonable price.

I was forced to pay over 200% of the usual fare for a short 10-minute drive, which is simply unacceptable. Even the drivers I spoke to expressed their dissatisfaction with this policy, stating that they are losing customers due to these inflated charges. They also mentioned the inconvenience of having to explain and defend these high prices to their riders.

Due to this negative experience, both my friend and I have decided to uninstall the InDrive app, and we urge others to consider doing the same. We hope that InDrive reconsiders this approach to pricing, as it is clearly damaging your relationship with customers and harming drivers as well.

Hello there, I'm still waiting for your reply?
I left my phone in the car I used from your app in Egypt 18.10.2024
Around 5am I contacted the customer service after telling me to be sure the phone will be returned, nothing returned they never contacted me and now the phone lost this is complete burglary and will never use this service again, I even give them my UK number after they convinced me to return the phone . Next time when I go to Egypt I will report this to the security.
Thank you

Location poorly. Communication between costumer and driver is worst. They never have the right waiting time and it is not option to switch a driver due that they will still charge you . I am sorry for the drivers but their company is basic .Uber it is more expensive that this company but the service it is much superior. I will stop using this app . I will recommend you to do the same

I am using indriver Morocco for more than a year and I always have weird or bad experiences.
I always have to go look for change myself while the driver stays in the car, THIS IS NOT HOW A CUSTOMER SHOULD BE TREATED.
Unsafe driving, bad smells, cigarette smells or even hashi**
I order a specific type of car for some events and they present themselves with stinky or cheap cars.
They also get annoyed and upset when I do not have the same amount as the ride price.
Like what in the world is this app?? I never googled the reviews or spoke about it with someone but today I've had enough.
FIX YOUR SHI* OR HIRE BETTER PEOPLE.