I can’t rate Imani Studio highly enough and wouldn’t hesitate to recommend them. Asma gave me honest and excellent information about what I needed to buy and how to wear it. Took pictures and video fo... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I needed an outfit for my daughter quite imminently and these guys were incredible. Gave me such a personal shopping experience and helped me pick the perfect suit with great efficiency. They have inc... Näytä lisää
I was disappointed with my purchase. The item I received looked very different from the pictures shown on the website. The waistcoat was unusable, and it arrived with a seal threaded through the slee... Näytä lisää
I had a wonderful experience with my order. Living in the US, I needed my dress urgently within three days, and the team treated it as a priority. The brother managing my order was incredibly generous... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We sell Pakistani, Indian and Asian Designer & pret dresses for women, kids, and men. We have been working for more than 20 years and are operating primarily from UK but provide delivery in the whole world.
Yhteystiedot
11 Virgil Street, M15 4ED, Manchester, Yhdistynyt kuningaskunta
- +447734982915
- imani@imanistudio.com
- imanistudio.com
4,4
Erinomainen
81 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
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Vastaus yritykseltä Imani Studio
We thank you for your custom at Imani studio and appreciate your feedback.
I have not received my parcel.its been…
I have not received my parcel.its been more than two weeks now. I am really disappointed as my daughter needed to wear these dresses at iftar parties. These items did arrive at all. Please look into this problem.
3. maaliskuuta 2024
Vastaus yritykseltä Imani Studio
Hi Kiran, it is bit of unfair feedback, we posted the item well on time and you had the tracking info and unfortunately item got last and when you enquired we straight away logged a complaint and within 24 hours gave you the option to choose something else as replacement and you opted for a refund and we processed it without a delay. We are extremely sorry that it happened with your delivery being lost.
Such a con of a company
Such a con of a company. They deduct £12.15 for returns and u also pay for your return. I sent them the same item back for £6 and they charged me double. Disgusting company. They are so expensive. Your buying online so ofc sizes may need to be changed and u lose out by returning the item. I would have brought two more but not worth the service. Never again
I have email proofs of no measurements sent. I feel like it is ridiculous for such a company to charge extortionate prices and when you want an exchange or refund you pay postage. Hold up, they said they offered a free exchange? Minus the cost of postage from my end and there end? So either way if the clothes do not fit you lose out
5. helmikuuta 2024
Vastaus yritykseltä Imani Studio
Hi Alisha, thank you for your feedback, as per our return policy, in the event of a refund we do recover our exact postage costs that we pay to post the item. All our parcels are insured according to the price of the order and you know we paid Royal postage cost £12.15, it was shown on the parcel.
We also provided you measurements of the sizes you requested and offered you a free exchange but you chose to get a refund.
We are very sorry, if we were unfair in your view.
I ordered the 2 piece suit for my…
I ordered the 2 piece suit for my daughter, amazing quality as well as customer service !
2. tammikuuta 2024
Vastaus yritykseltä Imani Studio
Thank you for your purchase at imani Studio, we appreciate your feedback.
very positive experience
very positive experience, ordered the wrong size realised an hr later I was so worried because I had requested fast shipping. I was messaged at 6am saying they would amend the order and still received on time
20. joulukuuta 2023
Vastaus yritykseltä Imani Studio
Thank you Shazia, it is our pleasure to make your shopping experience easy and stress free. Your feedback means a lot to us.
Fast and quick service.
14. joulukuuta 2023
Delivery was fast
Delivery was fast. Happy with the outfit too although a little pricey but quality is great. Would buy again.
6. joulukuuta 2023
Vastaus yritykseltä Imani Studio
Thank You Sana, your feedback is very valuable for us to improve our services. We certainly pay extra attention to the price points.
The dress was ok the pearls were not…
The dress was ok the pearls were not fixed and broken ,damaged the front neck line saw it when received we have wedding in our house next day that’s why couldn’t return as much expensive was this dress I did not expect that I will receive it damaged sorry but not happy
27. lokakuuta 2023
Vastaus yritykseltä Imani Studio
Hi Ann
Sorry to hear that you were not happy with your purchase, we check everything before post the items, and don’t really know how we missed that, we can’t see any order on your name in October, could you possibly email or text us your order No. so we can check the rest of the stock. If you send us the images of the damage we may look in to compensate you. Thanks
Vastaus yritykseltä Imani Studio
Thank you Saima, for your purchase at Imani Studio and your valuable feedback.
Sultan was very helpful and…
Sultan was very helpful and approachable with the lost package—an error caused by Royal Mail. Remained in contact until the item was received. Excellent quality of product as well!
29. elokuuta 2023
Vastaus yritykseltä Imani Studio
Thank you Sarah, it was our responsibility to assist you and resolve the issue. We thank you for your purchase at imani studio and glad to know that you are pleased with your choice of the outfit. Hope to serve you again soon.
Quick and efficient service
Quick and efficient service, my clothes were delivered within 24 hours. The quality if the clothes are excellent.
2. elokuuta 2023
Fast delivery
21. heinäkuuta 2023
The service was excellent the proprietor was…
The fact that the proprietor was courteous and polite and promptly responded to my queries. Thank you! I will certainly shop again at Imani studio.
10. heinäkuuta 2023
Amazing Clothes and Customer Service
All their clothes are so beautiful and customer service is great!!!
4. heinäkuuta 2023
Quick delivery and excellent service
Orderd maria b dresses for girls, before ordering i was bit skeptical whether its original or not but delivery was quick and dresses were authentic. Overall happy with customer service as they kept on updating order status too and delivered within 3-4 days.
1. heinäkuuta 2023
Excellent customer service managed to…
Excellent customer service managed to change the size for me before order going out as I mistakenly placed order for the wrong size. Clothes of the upmost quality and speedy delivery. Generously sized clothes so I’d go for one size down. Overall very happy with my orders and would use again.
18. kesäkuuta 2023
Great delivery and service
25. kesäkuuta 2023
Genuine website
Genuine website, delivery came quickly, only negative I would give is when I put my items in the basket the prices went up by itself ? So yes it’s a little pricy.
21. kesäkuuta 2023
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