I love this company so much! I’ve used their wash and fold service about 3 or 4 times now. Booking the service is so simple, there is an option to choose same-day collection (depending on the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have searched for years for a service like this in Manhattan. What a find!! With a guest room frequently in use, this laundry company provides streamlined service and delivers pristine pressed linen... Näytä lisää
Yritys on vastannut
Have had an awful experience with the uk service. 3 out of 4 cream/white items came back with black marks all over them (how on earth this wasn’t checked amazes me.) When they tried to rectify the iss... Näytä lisää
Yritys on vastannut
Very good in my experience. The app is easy to use, plenty of slots for collection and drop off and the drivers are always polite. I have been using IHI for a while, usually once a month - it makes be... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä ihateironing
Yrityksen kirjoittama
ihateironing is a network of professional dry cleaners offering on demand laundry and dry cleaning services, along with great customer service and convenient collection and delivery times that work around your schedule.
The service is simple - place an order in a matter of seconds, ihateironing will collect and clean your items, returning them washed and pressed less than 24 hours later. Serving the United Kingdom , New York, and New Jersey our flexible collection and delivery slots mean you don't have to deal with restrictive opening times and you can place an order 24/7 online.
Every item we clean is treated with care and respect by our highly experienced team of experts, who provide a world class cleaning service, every time. If you are looking for a dry cleaner near you then look no further than ihateironing.
Customer Support:
Monday to Friday: 7am - 8.30pm
Saturday: 8am - 7pm
Other services from ihateironing:
Yhteystiedot
3Space International House, SW9 7QE, London, Yhdistynyt kuningaskunta
- 020 7060 4939
- info@ihateironing.com
- ihateironing.com
4,2
Hyvä
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Collected from outside my apartment
Collected from outside my apartment - good cleaning service -delivered back to me - easy, efficient and good value
26. heinäkuuta 2026
Vastaus yritykseltä ihateironing
Hello Jayne,
Thank you for reviewing our service. We are glad to hear that our door to door service met your expectations and that we were able to provide you convenience for good value.
We appreciate your support, and we look forward to seeing you soon for your next collection.
Kind regards
Saf
IHI Customer Care
Quick service
Pick up and delivery is within the stated times. Texts advising when items have been collected and delivered are helpful. The items folded and wrapped in tissue paper. The App could be a little more user friendly in that a drop down menu that one could click to show which services one wanted would be more helpful.
20. heinäkuuta 2026
Vastaus yritykseltä ihateironing
Hello J,
Thank you for your feedback. We are so pleased that you are satisfied with our customer care and professional presentation. We appreciate your comments on our app and genuinely remain committed to making the necessary improvements to our service, so we will pass your feedback on to our team.
We appreciate your support and look forward to continuing to serve you.
Best regards
Saf
IHI Customer Care
Solution to laundry problem
From my first service with this company I was impressed with reliability of collection and rapid delivery, very reasonable cost and high standard of service including purpose designed bag. I cannot dry washing outside, so bedding and towels were a problem until I found I Hate Ironing, the perfect solution
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Shirley,
Thank you for sharing your experience with our service. We are so pleased we have been able to provide reliable convenience with our punctual door to door service.
We appreciate your support, and we look forward to seeing you soon for your next collection.
Best regards
Saf
IHI Customer Care
Do NOT use them for anything delicate
Do NOT use them for anything delicate. Worst decision I’ve ever made sending expensive Loro Piana shoes for a cleaning. Not only were they not able to clean the spots they messed up the entire texture of the shoe, it’s not hard to touch and the back part of the shoe has totally lost shape.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear Oosman,
We are very sorry to hear you were dissatisfied with the cleaning of your shoes and to have fallen short of your expectations.
We are in direct contact with you, and your case has been escalated to our dedicated Resolution Team, who will work closely with you to appropriately address and fairly resolve your concerns.
In the meantime, we thank you for your cooperation during this process. We understand that this has shaken your trust in our service, and for that we sincerely apologise.
Best regards,
IHI Customer Care
KUDOS
KUDOS
Dear ihateironing Team, I am writing to you today not just as a deeply satisfied customer who has experienced your exceptional, seamless service firsthand, but as a mother who sees the profound, ripple effect of what your hands truly accomplish every day. To the world, you provide elite laundry and dry-cleaning services. But to a mother, you provide something far more sacred: you provide the feeling of safety, care, and absolute pride. Every mother, regardless of her financial circumstances or the struggles she may be facing, carries the fierce, instinctual desire to give her baby the absolute best start in life. She wants her little ones wrapped in clothes and bedding that feel like a pure, loving embrace. When a mother is struggling financially for whatever reason, she might not always be able to afford brand-new equipment, clothes, or blankets for her nest. But your service completely changes that matrix. When pre-loved, donated, or second-hand baby items pass through your hands, they don't just come back clean—they come back transformed. They look new, they smell like comfort, and they carry a tangible frequency of dignity. Because of your master cleaners and drivers, a mother who has struggled can open that freshly serviced bag and feel an immense wave of happiness and pride. She can dress her baby in items that feel entirely brand new, knowing her child is receiving the highest standard of love, care, and hygiene. You are taking items meant to support new life and ensuring they deliver the best possible outcome for a child’s health and psychological sanctuary. I want to explicitly bless every single pair of hands that forms a part of your process—from the generous hearts who donate, to the diligent drivers who collect, the master cleaners who restore the fabrics with such deep respect, and finally, the mothers who receive them to protect their babies. You are not just ironing clothes; you are smoothing out the hardships of motherhood and building a bridge of community care. I wish your entire organization massive, infinite prosperity, expansion, and success as you continue to help communities reclaim their time, their dignity, and their peace. Thank you for providing a service that operates with such an extraordinary human touch. With deepest gratitude and respect,Jadwiga
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Jadwiga,
Thank you so much for taking the time to share such a heartfelt review. We are delighted to hear that your baby's pre-loved items are consistently returned looking like new and smelling of comfort, and we are truly touched by what this means to you.
Your words capture the human touch behind everything we do, and we are so glad our service has been able to support you in this way. We sincerely appreciate your kind words and remain proud to serve you and your baby, whenever you need us.
Kindest regards
Saf
IHI Customer Care
Very efficient service
Very efficient service - collection and delivery always within the timescales given
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Shirley,
Thank you very much for your feedback. We are so pleased you have come to rely on our punctual and efficient service. Your convenience is very important to us and we are glad to have met your expectations.
We appreciate your support and look forward to continuing to serve you.
Kind regards
Saf
IHI Customer Care
Vastaus yritykseltä ihateironing
Hello Paul,
Thank you for taking the time to share your feedback. We are delighted to hear that you have experienced an exceptional, faultless service.
Your feedback means the world to us, and your satisfaction remains our priority. We appreciate your support, and we look forward to seeing you soon for your next collection.
Best regards
Saf
IHI Customer Care
Honestly I’m absolutely appalled by…
Honestly I’m absolutely appalled by this company. They tried to charge me 8.92 x 4 for “silk or beaded” items. When I rang to ask what that was because I didn’t give them anything silk or beaded they said it was dresses? I said I don’t wear dresses. I asked for photos of what they were referring to and they ignored me. Safe to say I will not be using them ever again! Reply: I can’t share my order number on here so why you don’t you message me directly.
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear Sarah,
We are very sorry to hear of your recent experience. This does not reflect our usual standard of service, and we would like to resolve your concerns as a matter of priority.
However, we are unfortunately unable to locate your account based on the information provided. Would you kindly share your order details so we can immediately rectify this error and adjust your invoice accordingly?
We are committed to maintaining accuracy and transparency in our pricing, and we thank you in advance for your patience and co-operation whilst we make things right.
Best regards
IHI Customer Care
Prompt pick up and return
Prompt pick up and return. Everything nice, cleaned and ironed
20. heinäkuuta 2026
Vastaus yritykseltä ihateironing
Hello Fay,
Thank you for sharing your experience with us. It's wonderful to know that you have been satisfied with our punctual door to door service, and the quality standard of our cleaning and pressing.
Your convenience and satisfaction remain our priority and we look forward to continuing to serve you.
Warm regards
Saf
IHI Customer Care
I'm a regular customer and am happy…
I'm a regular customer and am happy with the reliable service. 5 stars. Thank you
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Faridah,
Thank you for your kind feedback. We are delighted you have been consistently satisfied with our service. It's wonderful to know you have come to rely on us and earned your five stars.
We are grateful for your support and look forward to maintaining the level of service you have come to expect from us.
Kind regards
Saf
IHI Customer Care
Vastaus yritykseltä ihateironing
Hello,
Thank you for sharing your experience with our service. We are delighted to have earned your five star rating, and to have met your expectations.
Your satisfaction is our priority, and we look forward to maintaining the standard of service you have come to expect from us.
Kind regards
Saf
IHI Customer Care
Great company to work with
Great company to work with. Very efficient pick up & quick turnarounds. Very friendly &efficient pickup staff.
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Vini,
Thank you for your kind feedback. We are delighted to hear that you have found our door to door service efficient and friendly, with a quick turnaround you can rely on.
Your support means a great deal to us, and we look forward to continuing to serve you.
Best regards
Saf
IHI Customer Care
Ideal for during kitchen works
I used I Hate Ironing for service washes whilst we were having our kitchen renovation. Always turned up on time, driver was really lovely, and washing was to a very high standard and nicely folded. It made life a lot less stressful. Would absolutely use them again and recommend their service wash as it's such good value. Love the bag as well!
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Lucy,
Thank you for taking the time to share your experience with our service. We are glad we were able to support you during your kitchen renovation. It's lovely to know that you consistently found our drivers punctual and friendly, with your laundry returned to a high standard and neatly folded. It is also wonderful to know that you found great value in our service, and that you are pleased with our complimentary laundry bag.
Your recommendation means the world to us, and we look forward to welcoming you back again soon, whenever you need us next.
Kind regards
Saf
IHI Customer Care
Been using this service for a while now…
Been using this service for a while now and have to say it’s faultless. Always on time and very reliable
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello Ryan,
Thank you for your kind words and continued support. We are delighted to know that you have consistently experienced a reliable and punctual door to door service.
Your convenience is very important to us, and we look forward to seeing you soon for your next collection, whenever you need us next.
Best regards
Saf
IHI Customer Care
Extremely efficient company pickup and…
Extremely efficient company pickup and delivery on time. Everything impeccable, the sheets professionally ironed/mangled. We are very satisfied with the service and the results.
15. heinäkuuta 2026
Vastaus yritykseltä ihateironing
Good afternoon,
Thank you for your kind words. It's wonderful to know that you have experienced a timely door to door service, and that you are satisfied with our professional quality standards. Your convenience and satisfaction are our priority.
Your support means the world to us, and we look forward to continuing to serve you.
Kind regards
Saf
IHI Customer Care
Love your work
Love your work. There was a slight bit on the pocket flap that was overlooked; but generally consistent good job!
15. heinäkuuta 2026
Vastaus yritykseltä ihateironing
Hello Ms McCormick,
Thank you for sharing your experience with our service. We are delighted you have consistently experienced a high standard of service with us.
Your satisfaction is our priority, and we have a policy whereby if you are unsatisfied with a particular item we will arrange to re-collect and reprocess it completely free of charge. Please kindly let us know if you would like us to arrange this for you.
We appreciate your support and we look forward to continuing to serve you.
Kind regards
Saf
IHI Customer Care
Do not use!! STOLEN GOODS!
Do not use!!! Stole items and won’t be helpful either post stealing. Complete joke!
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Dear David,
We are very sorry to receive this feedback. We take matters of this nature extremely seriously and your case has been escalated to our dedicated Customer Care Manager, who will thoroughly investigate this before reaching out to you directly to ensure a swift and fair resolution.
We thank you in advance for your co-operation during this process.
Kind regards
IHI Customer Care
I hate ironing but love this company
Super handy. Just put in your request and the clothes are picked up, cleaned and returned when you have requested them to be. If there are any issues the communication is great.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ihateironing
Hello James,
Thank you for taking the time to share your feedback. We are delighted our door to door service has provided convenience, and that our customer care team's communication has met your expectations.
We truly appreciate your continued support and look forward to seeing you soon for your next collection.
Best regards
Saf
IHI Customer Care
It's great to take away the chore of…
It's great to take away the chore of ironing. Collected and delivery within 24 hours all I have to do is put them away
14. heinäkuuta 2026
Vastaus yritykseltä ihateironing
Hello Suzanne,
Thank you for sharing your experience with our service. We are delighted to have taken the chore of ironing off your hands, and that our door to door next day service has consistently been prompt and convenient for you.
We appreciate your support and we look forward to continuing to serve you.
Kind regards
Saf
IHI Customer Care
Very efficient service which we’ll use…
Very efficient service which we’ll use again
13. heinäkuuta 2026
Vastaus yritykseltä ihateironing
Hello Bruce,
Thank you for taking the time to share your experience with us. We're delighted to hear you found our service efficient, and just as pleased to have earned your repeat custom.
We are grateful for your support and look forward to welcoming you back soon.
Kind regards
Saf
IHI Customer Care
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