Worst customer service communication experience of my life. Initially, they provided no updates about why product was significantly delayed until I reached out. This is a scam. The "product" they giv... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Took a bit longer than the 2-5 day suggested turnaround, I received my order about a week and a bit after I placed it. Emailed to see what was going on and I received my order within a day of emailing... Näytä lisää
ordered almost a month ago and haven’t received any info at all as to where my digital version is. it is advertised the artwork to be completed and sent to you within a few days which seems odd, takin... Näytä lisää
I received the poster without ever seeing a draft as promised. I tried to contact the provided email a couple of times since 20th of Dec 2021 and have yet to receive a reply. And the number provided i... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
I Got Tooned turns your photos into cartoon portraits. Once you place an order with us, our artists get to work on turning you into your desired cartoon. You can choose to receive the digital file, or print it in frames, iPhone cases and so on. Our portraits makes for a perfect gift for people you love.
Yhteystiedot
1548 East 2nd Street, 11230, Brooklyn, Yhdysvallat
- igottooned@gmail.com
- igottooned.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It’s been over a month since I ordered…
It’s been over a month since I ordered and paid for my product.
Unfortunately several attempts at communication have all failed as emails, direct messages and website messages have gone unanswered.
Very disappointed.
I never received my order and needed it…
I never received my order and needed it for my little brothers birthday
Terrible, ignored me
Ordered as a birthday present for the 26th of December. Only got a confirmation, it had been a few weeks so I emailed, no replies, had to message them though Instagram which is unprofessional. Said I’d receive it within 48hours, been another week and still haven’t received. Messaged them and they left me on seen.... terrible customer service. Probably a scam
Waste of money and patience
It’s been so damn long since i placed an order and nothing yet. Thought it will be a nice Christmas present for my partner, haven’t received anything yet but I’m leaning more towards this being a scam than receiving anything. Don’t waste your money or your time.
I haven’t seen anything to do with my…
I haven’t seen anything to do with my order for at least a month now.
I haven’t received anything besides the…
I haven’t received anything besides the confirmation email. I had to get into contact with the Instagram page to get updates which is extremely unprofessional. Was told it would be here in 48 hours which it still hasn’t arrived. Not happy at all
The “great customer service” is a load of crap I’ve sent emails asking about it and haven’t gotten anything back. How am I supposed to give a review when I haven’t even seen a preview of my order
christmas present
This product is very good, i was very surprised with how good it looked. The communication wasn't very good or reliable and i did wait a little longer then expected for it to be finished but i would recommend for someone that isn't rushing for a last minute present but it was worth the money.
SCAM SCAM SCAM
ordered almost a month ago and haven’t received any info at all as to where my digital version is. it is advertised the artwork to be completed and sent to you within a few days which seems odd, taking awhile to make art is reasonable but false advertising isn’t. no response whatsoever to the emails i’ve sent asking how long the wait time will be and the number to ring is disconnected. don’t trust good reviews, they’re very likely to be fake!
Terrible
Terrible. i never received my portrait. It has been over two weeks since i made my order.
Still don’t have the artwork
Ordered 3 weeks ago and still haven’t gotten the artwork back. Was told Christmas Eve that I’d have it within 24 hours. Then was told I’d have it by the end of the day earlier this week.
Scam
Ordered nearly 3 weeks ago as a Christmas present for my boyfriend and despite being told it would take 2-5 days I am still yet to receive the product. I have emailed 3 times now asking kindly for an update on when I should be receiving the product and they do not communicate with you whatsoever. Would NOT recommend this to anyone and have told my friends who were interested to not make any purchases from this company. Terrible customer service. It is not difficult to quickly email a customer (who has paid you!!!) and let them know the status of their order. Highly doubt I will get a refund as they do not even answer your emails. Extremely disappointed.
Havnt received any confirmation or any…
Havnt received any confirmation or any where abouts on my order. I’ve emailed and no reply I ordered a month ago
i haven’t received a email or my order…
i haven’t received a email or my order in over a month.
I have not received my order and it was…
I have not received my order and it was ordered on the 10th of Dec. I emailed asking when I could expect it and got not reply
So far I ordered on the 24th of…
So far I ordered on the 24th of November, it is now the 30th of December and still have not received a single insight on where my order may even be!! This was meant to be a Christmas present.
Not a scam but poor communication and delays
I thought I had been scammed as i didn’t receive any reply’s to my emails and I had to message them through instagram to get a response. The final product was good. It takes longer then the 2-5 day suggested period and had to keep chasing for updates.
HUGE SCAM
HUGE SCAM!
Still haven’t received any information about my purchased made over a month ago, have emailed several times but no replies. Absolute waste of money!
Communication needs work but overall I’m very happy with my order
Giving 4 stars as the wait and communication was a bit all over the place but overall I’m very happy with the result, all up it took almost 2 weeks to be sent to me so a bit longer then expected, I did start to think this was a scam at first but thankfully I received my order today!
I can with certainty say that if you don’t mind waiting a little bit longer, you will eventually receive your order so there’s no need to worry about it being a scam!
I’m more then happy with what I received, which I will use as my profile picture so others can see their work!
Thankyou again Sarah 😍
Amazing!!
Was a christmas gift for my partner & he absolutely loves it, I was communicating with Sarah and she was always so helpful & had no problem with changing things and making it look more like us :)) would 100% recommend, from new zealand
i am still waiting for my purchase…
i am still waiting for my purchase after a month and have received no updates on how long i may be waiting for it
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