IGNI 

Installation of new boiler and loft insulation all carried out to my satisfaction in one day. However, I was left with an electrical fault which rendered all my upstairs lighting totally out of order. The following day Wakas ( an electrician) was sent to effect repairs - it was a tricky job and Wakas tenaciously spent several hours investigating and finally solved the problem. Thank you.

work vary clean and tidy work men very polite

I was skeptical at first as anything free is too good to be true but as a full time working single mum my boiler was on the blink and I really needed a replacement before the winter so I got in touch to see if I was eligible and everything matched the requirements and I was accepted! Within 2 weeks, I had someone here doing the survey, then a few days later the loft insulation was done, a week after that my new boiler was installed and a week after that new extractor fans were fitted. All the engineers were lovely, cracked on and got it done as quickly as possible. Very clean! Highly recommend, not a scam.

I aplide for Boiller it was quick and afishant very happy with IGNI happy with the men who fitted it very happy Thank you

Having been told that I was eligible for the boiler upgrade grant and having had the survey which did not disprove this, I was then contacted by the installer and informed that my Epc rating of D was too high. They then requested that I try to get it lowered! That would have been fraudulent at the very least!
Igni were very pushy - even attempting to book the installation as the surveyor was carrying out the survey!
After all this they wanted to start again with another installation company. How could the outcome be any different?
All rubbish and obviously not for anyone with an existing Epc as they can't make one up to satisfy the criteria needed to receive the government grant.
Waste of time!

All correspondence was dealt with quickly and the installation guys were considerate, obliging and brilliant all day

Nice friendly guys professional all good no problems install done got heat n hot water back

Excellent service, got a 50 year old heating system replaced within 2 weeks of applying job got completed on the day . Would highly recommend.

Would definitely recommend great service from start to finish. The guy who came to survey was very helpful and polite. The engineers were most efficient and helpful in every way really nice blokes did a great job,wish all tradesman were as easy to deal with, 5 star ⭐️⭐️⭐️⭐️⭐️

I am so angry at the installation of the boiler at my mother's house. The contractors, Berks Insulation Slough, turned up 4 hours late. This meant they finished work late in the evening and my mother didn't see what they'd dond outside until the next morning. They refused to install the boiler in the airing cupboard where the original boiler was. Obviously this was too much work for them. Instead they installed it in the kitchen. The pipes have all been run OUTSIDE the house. Not only an eyesore but certainly dangerous and exposed to the elements. A pile of tar like debris has been left in the drive which has dried and cannot be removed. Some debris has been emptied into the toilet, which has also stuck and can't be removed. And there is a water leak in the bathroom.
I have complained to both IGNI and the contractors, so far no responses. I am currently investigating legal recourse. DO NOT USE THIS COMPANY.

My boiler is working but my blinds are ruined took me nearly 5 hours to clean up pipe attached to downspout has come away from the gutter hence a waterfall at the corner of my house hopefully it will be repaired asap then I would recommend then to a colleague

Thank you IGNI, I’ve had four hard working individuals here today mo and his partner grafted very hard and it’s been a long day for them fitting my new boiler I would recommend igni to everyone for the caring the team showed my mother of 84year old and answers all my mother questions 10 out 10 I was a bit taken by the government scheme meaning she was eligible for a new boiler and loft insulation completely free but everything has been efficient and spot on please call this great team many thanks to Terry and mo

I was very impressed by the team that insulated my lofts. They were extremely fast and efficient and cleaned up after the job was completed. I would certainly recommend this company.

Really great communication and service. Very efficient and helpful.

Great companie very professional polite people to speak to thay explain everything whots going on very pleased top marks from me.

Wow. I cannot rate the teams highly enough, they were polite, professional and went out of their way to help me. I honestly could not fault them. I was so shocked at how accommodating they were. Nothing was too much trouble and they cleaned up after themselves. Fantastic. Definitely 5 stars.

In relation to my recent experience with IGNI, I personally have found their Staff to be; Good Communicators, Punctual, very Competent, Clear & Easy-to-Understand, Helpful, Knowledgeable, Polite, very Presentable & totally Professional
My Heating Installation experience has definitely been made a lot easier to work around primarily because of the pleasant & skilled staff, and general work attitude and ethics of IGNI and their employees / representatives
Great Work
Sincerely,
Mr T Bryan

The roof insulation is done perfectly! Very fast service, precise and very good work. Perfect job! Thanks so much!

My installation was done very well. The installers were very professional and polite and cleared everything up after they were finished. I was very pleased with the job

The men that installed my new boiler , was polite, efficient, clean and tidy , they told me at every stage what they was doing and explained how everything worked. Very very please with my installation. Top marks from me