Icopify Arvostelua 181

Vastaus yritykseltä Icopify

29. jouluk. 2025

Hello Wihelm,

We’re genuinely sorry to hear that this experience has been frustrating and appreciate you taking the time to share your concerns.

We understand how delays can be frustrating. For clarity, all completion dates displayed on our platform are estimates, and delays may occasionally occur, particularly during peak periods such as Christmas or UK bank holidays. Our contact forms and support channels include an automated notice advising that enquiries submitted during bank holidays will be responded to on the next available business day.

iCopify operates as a platform connecting link builders with publishers. If an order experiences delays or a publisher becomes unresponsive, customers remain in control and may reject the order directly via their dashboard or request our support team to cancel it on their behalf.

While we regret that the service did not meet your expectations on this occasion, we would welcome the opportunity to review your order, understand what caused the delay, and provide a fair resolution, including cancellation or refund where appropriate.

Please contact us via our official support channel with your order reference so we can follow up promptly and assist you further.

Best regards

Vastaus yritykseltä Icopify

29. jouluk. 2025

Hello Robert,

Thank you for your kind feedback. We’re pleased to hear you had a positive experience. We appreciate you choosing iCopify and look forward to supporting you with future campaigns.

Vastaus yritykseltä Icopify

29. jouluk. 2025

Hello Ben,

We would like to clarify that iCopify is a legitimate service operating transparently in line with its published terms. Our domains and branding are clearly disclosed, pricing is visible before any order is placed, and no charges are applied without user confirmation.

We do not “cheat” on pricing, withhold refunds, or publish content without authorisation. Orders are fulfilled via third-party publishers, and where a publisher becomes unresponsive or an order cannot proceed, users have the ability to reject the order, request cancellation, or request a refund in accordance with our policies.

While technical issues can occur on any platform, claims that the system is “broken” or that services are not delivered as standard are inaccurate.

Our support channels include the chat support AI agent, which operates 24/7; human assistance operates during advertised business hours and is intended for genuine support requests. If there is a specific unresolved issue, we are prepared to review it promptly.

We invite you to contact us directly via our official support channel (support@icopify.co) with verifiable order details so the matter can be investigated and resolved appropriately. Broad allegations without engagement do not reflect how we operate, but we remain open to addressing legitimate concerns in a fair and professional manner.

Best regards

Vastaus yritykseltä Icopify

29. jouluk. 2025

Hello Hamii,

Thank you for sharing your experience. We’re glad to hear that the platform has been working well for you as a seller and that you’ve found value in the opportunities available. We appreciate you being part of the iCopify marketplace and look forward to continuing to support both sellers and buyers.

Best regards

Vastaus yritykseltä Icopify

29. jouluk. 2025

Hello Lilio,

We’re sorry to hear that your experience did not meet expectations and appreciate the opportunity to address the points raised.

iCopify is a marketplace platform that connects buyers with independent publishers. Sellers are vetted, and site metrics are provided for transparency from Ahrefs, SimilarWeb, and moz APIs; however, all third-party metrics are indicative only and may fluctuate over time, which is standard across the SEO industry.

With regard to deposits and refunds, our policies are outlined prior to funding an account. Where an order cannot be fulfilled or a publisher becomes unresponsive, users have options available, including rejection, cancellation, and remedies in line with our refund policy and 180-day link placement guarantee.

We do not operate “ghost sellers,” inflate data intentionally, or withhold funds unfairly. Claims to that effect are inaccurate.

If there are specific orders or publishers you believe breached our policies, we encourage you to contact our support team with the relevant details so the matter can be reviewed properly. We remain committed to transparency, fair processes, and resolving genuine concerns in line with our terms.

Best regards

Vastaus yritykseltä Icopify

29. jouluk. 2025

Hello Tammy,

Thank you for sharing your experience. We understand why this situation would be concerning and appreciate the opportunity to clarify.

iCopify operates as a marketplace connecting buyers with independent publishers. Publication status, indexing, and long-term availability can be influenced by publisher actions and external factors such as search engine behaviour and website admin, which are not fully within the control of our platform.

That said, we do have clear protections in place for buyers. iCopify offers a refund policy for deleted articles or links and provides a 180-day link placement guarantee, under which affected orders are eligible for review and resolution in line with our published terms.

Refund eligibility is governed by those terms, including applicable timeframes, to ensure consistency and fairness across the marketplace. In this case, we’re pleased we were able to review the request and reach a resolution.

We also encourage users to regularly monitor their campaigns and raise any concerns as soon as they arise so they can be addressed promptly.

We appreciate the feedback and remain committed to transparency and continuous improvement for both buyers and sellers on the platform.

Best regards

Vastaus yritykseltä Icopify

29. jouluk. 2025

Hello Alessio,

We’re sorry to hear about your frustration while using the platform and would like to clarify a few important points.

Refunds, once approved, can take up to 7 working days to be processed. We appreciate patience and understanding during this time.

Our human support agents do respond to all enquiries submitted through our official channels during business hours. If a response was delayed, this may be due to high enquiry volumes, but it does not mean your request is being ignored.

Regarding seller pricing, iCopify operates as a marketplace. Sellers set their own base prices, and buyer-facing prices may differ due to platform fees and service facilitation. These details are visible before orders are confirmed, and sellers are paid by the platform exactly the amount they list.

We do care about resolving genuine issues and would be happy to review the status of your refund and any open tickets. Please contact us directly via our official support channel (support@icopify.co) with your account and order details so we can follow up properly.

We remain committed to fair processes and transparent resolution in line with our terms of service.

Best regards

Vastaus yritykseltä Icopify

29. jouluk. 2025

Hi Ryhan,

Thank you for your feedback. We’re pleased to hear you’ve found the platform transparent and helpful in supporting your site’s growth. We appreciate your trust and look forward to continuing to support your campaigns.

Vastaus yritykseltä Icopify

3. lokak. 2025

Hello Najmus,

Thank you for sharing your feedback with us. We understand how frustrating it can be when orders do not get completed as expected, and we truly value the time you invest on our platform.​

As a marketplace, we work with a wide range of publishers and freelancers, including many new users who may sometimes become inactive.

To help ensure a smoother experience, we strongly recommend choosing publishers with a proven track record. On our platform, you can easily identify these reputable publishers by:

Completion Rate Indicator: Each publisher has a visible completion percentage that reflects how reliably they deliver.

Verified Delivery Icon: You’ll also see an icon next to users who have successfully completed tasks on the requested sites.

By prioritising publishers with higher completion rates and proven delivery history, you can ensure a smooth experience.

We appreciate your patience and will continue working to make the platform better for you. Please don’t hesitate to reach out if you need guidance on selecting the most reliable publishers.

Best regards