I have had my Ice Tub XL just coming up to 2 years, was still in warranty period. I had a problem with refrigeration unit and emailed them. They contacted me straight away and sent me some videos of... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’m honestly so happy with my Icetubs experience. Hands down, the best ice bath on the market. From day one, the customer service has been top-notch. They’re super quick to reply, answering any ques... Näytä lisää
Yritys on vastannut
Excellent customer service. After ordering you are getting a fantastic customer journey until the icetub finally arrives. The quality is perfect and of course if you use it regularly it is absolutely... Näytä lisää
Yritys on vastannut
I can join the many positive reviews of IceTubs. I myself have an IceTub-XL that I use every single day. The quality is really good, and the design is too. The only reason I’m not giving the maximum n... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Icetubs delivers award-winning ice baths that go beyond cold therapy. Powered by our advanced Icetubs Engine™, you get precise temperature control ranging from 3ºC to 38ºC, making it perfect for both cold and hot therapy. Each tub is handcrafted with top-quality materials and designed for full submersion, while the 3-step filtration system keeps your water clean and clear. Whether you're a beginner or an experienced user, you can easily set the temperature to match your needs and comfort level. With versatile designs to suit any space, Icetubs combines craftsmanship, innovation, and performance to support your recovery, wellness, and daily routine. Join the cold
Yhteystiedot
Nieuwpoortkade 16, 1055 RX, Amsterdam, Hollanti
- +31 33 200 3091
- info@icetubs.com
- icetubs.com
4,8
Erinomainen
169 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good customer service
Good customer service.
Good products 👍
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello, Flemming,
Thank you for your kind feedback! We’re very happy to hear that you’re satisfied with both our customer service and the quality of our products.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out.
Team Icetubs
I have had my Ice Tub XL just coming up…
I have had my Ice Tub XL just coming up to 2 years, was still in warranty period.
I had a problem with refrigeration unit and emailed them. They contacted me straight away and sent me some videos of how to fix the problem, nothing worked, I send them videos back of what was going on.
Without any hesitation they sent me a replacement refrigeration unit, I detached my unit and retuned it to the driver when he delivered the replacement. It was easy to assemble and works perfectly now. Very happy to recommend this company and have done so, their after sales service is of the highest quality.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Neil,
Thank you for your wonderful feedback! We’re very pleased to hear that, even after nearly two years, we were able to support you quickly and get everything sorted within the warranty period.
It’s great to know that our team could assist you throughout the process and that the replacement refrigeration unit was easy to install and is now working perfectly. We always aim to make after-sales support as smooth and straightforward as possible, so your words truly mean a lot to us.
We really appreciate your recommendation and your trust in Icetubs. If you ever need any assistance in the future, please don’t hesitate to reach out.
Team Icetubs
Excellent customer service
Excellent customer service. After ordering you are getting a fantastic customer journey until the icetub finally arrives. The quality is perfect and of course if you use it regularly it is absolutely fantastic for your health. I like most that you can adjust the temperature. This makes it easy to get used. Start with 12 degrees !
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Werner,
Thank you for your great feedback! We’re very happy to hear that you had such a positive experience from ordering all the way through to delivery.
It’s fantastic to know that you’re enjoying the quality of the ice tub and making the most of the adjustable temperature feature. Starting at 12 degrees is indeed a great way to ease into cold therapy!
We truly appreciate your support and are glad to hear the product is contributing positively to your health and routine.
If you ever have any questions or need assistance, feel free to reach out anytime.
Team Icetubs
Highly Satisfied with Icetub – Great Experience Overall
English Version
Overall, I am very satisfied with my experience with Icetub and the ice bath.
From the very beginning, the support was excellent. Many of my questions were proactively addressed and clarified before the purchase, which gave me a strong sense of confidence in both the product and the process. The purchasing experience itself was smooth, straightforward, and completely unproblematic.
The only aspect that did not go as planned was the delivery — however, this was clearly an issue with the logistics provider (DB Schenker), not with Icetub. I was initially given a delivery date and was able to select a suitable day. Unfortunately, on that day, no one showed up, and communication from the logistics side was lacking. There was no clear information about when the delivery would actually take place.
Icetub, however, was very supportive during this phase and actively tried to investigate the issue and assist where possible. Even though the situation could not be fully resolved immediately, their responsiveness and effort were highly appreciated.
Eventually, the delivery was rescheduled at very short notice (“delivery the next day”). While this worked out in the end, it was somewhat challenging given the weight of the ice bath (113 kg for the barrel alone), as organizing help on short notice is not trivial. Fortunately, thanks to the shipment tracking, I was able to estimate the delivery time and prepare accordingly.
Now that the ice bath is installed and running, I am extremely happy with it. It looks great, operates quietly, and works perfectly. I use it regularly and really enjoy it.
In summary, I can definitely recommend Icetub.
It is not inexpensive, but in my opinion, absolutely worth it.
⸻
Deutsche Version
Insgesamt bin ich mit meiner Erfahrung mit Icetub und dem Eisfass sehr zufrieden.
Der Support war von Anfang an hervorragend. Viele meiner Fragen wurden bereits vor dem Kauf mitgedacht, besprochen und geklärt, was mir ein sehr gutes Gefühl gegeben hat. Auch der Kaufprozess selbst verlief reibungslos und unkompliziert.
Der einzige Punkt, der nicht optimal lief, war die Lieferung – wobei das klar am Logistikdienstleister (DB Schenker) lag und nicht an Icetub. Zunächst wurde mir ein Liefertermin genannt, und ich konnte mir einen passenden Tag aussuchen. An diesem Tag ist jedoch niemand erschienen, und die Kommunikation seitens des Logistikers war unzureichend. Es gab keine klare Information darüber, wann die Lieferung stattdessen erfolgen würde.
Icetub hat in dieser Situation sehr unterstützend reagiert und versucht, den Sachverhalt zu klären und zu helfen. Auch wenn sich das Problem dadurch nicht direkt lösen ließ, war das Engagement sehr positiv.
Letztlich wurde die Lieferung dann sehr kurzfristig neu angesetzt („Lieferung am nächsten Tag“). Das ist bei einem Gerät mit einem Gewicht von 113 kg (allein das Fass) natürlich etwas herausfordernd, da man entsprechend Helfer organisieren muss. Dank der Sendungsverfolgung konnte ich den Lieferzeitpunkt jedoch grob abschätzen und mich darauf einstellen, sodass die Anlieferung am Ende gut funktioniert hat.
Inzwischen steht das Eisfass bei mir, ist aufgebaut und in Betrieb – und ich bin sehr zufrieden. Es sieht sehr gut aus, arbeitet angenehm leise und funktioniert einwandfrei. Ich nutze es regelmäßig und habe große Freude daran.
Insgesamt kann ich Icetub klar weiterempfehlen.
Es ist keine günstige Anschaffung, aber aus meiner Sicht definitiv ihr Geld wert.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Boris,
Thank you very much for your detailed and thoughtful feedback!
We’re delighted to hear that you are overall very satisfied with your Icetub experience and that both the product and our support met your expectations from the very beginning. It’s especially great to know that you felt well-informed and confident throughout the purchasing process.
We also appreciate your understanding regarding the delivery situation. While logistics are handled by external partners, we always do our best to support our customers and help resolve any issues as quickly as possible. Thank you for your patience during that phase.
Most importantly, we’re very happy to hear that your ice bath is now up and running and that you’re enjoying it regularly. Your recommendation means a lot to us.
If you ever need further assistance or have any questions, we’re always here to help.
Team Icetubs
Hands down, the best experience!
I’m honestly so happy with my Icetubs experience. Hands down, the best ice bath on the market. From day one, the customer service has been top-notch. They’re super quick to reply, answering any questions almost instantly and always finding a way to help. It’s hard to find this kind of personal touch lately!
The quality is amazing, and they really walk you through everything you need to know about maintenance. If you’re looking for pro equipment and a team that actually gives a damn about their customers, this is it. Highly recommended!
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Jorge,
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with Icetubs. It means a lot to us to know that both the quality of the ice bath and the support from our team have met your expectations.
We always aim to provide not only professional equipment, but also fast, personal, and reliable customer service, so your words truly mean a lot. We’re also glad to hear that the maintenance guidance has been helpful for you.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Team Icetubs
Mein Eisfass läuft seit über zwölf…
Mein Eisfass läuft seit über zwölf Monaten sehr zuverlässig. Ich hatte jetzt mal Probleme mit dem Durchfluss auf eine Frage wurde mir sofort geantwortet und geholfen.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hallo Thomas,
vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihr Eisfass seit über zwölf Monaten zuverlässig läuft und dass wir Ihnen bei Ihrer Frage zum Durchfluss schnell weiterhelfen konnten.
Ein schneller und hilfreicher Kundenservice ist uns sehr wichtig, daher bedeutet uns Ihr Feedback sehr viel. Schön zu wissen, dass Sie mit Ihrem Produkt und unserem Support zufrieden sind.
Falls Sie in Zukunft weitere Fragen haben oder Unterstützung benötigen, können Sie sich jederzeit gerne an uns wenden. Wir helfen Ihnen immer gerne weiter.
Team Icetubs
Excellent Customer Service
Good communication and prompt delivery.
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Calo,
Thank you for your kind words! We’re delighted to hear that you had a positive experience with our customer service, communication, and delivery. Providing a smooth and reliable experience is very important to us, so your feedback truly means a lot.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Team Icetubs
Great and inspiring story combined with…
Great and inspiring story combined with a top service
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Robbert,
Thank you for your kind words! We truly appreciate you taking the time to share your experience. It’s great to hear that both our story and service made a positive impression on you. That means a lot to our team.
If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help.
Team Icetubs
IceSauna
Ordered the IceSauna, very pleased with the quality !
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Ant,
Thank you for taking the time to share your feedback on the IceSauna. We’re very happy to hear that you’re pleased with the quality of your product.
Your positive experience means a lot to us. If you ever have any questions or need support down the line, feel free to reach out.
Team Icetubs
Icetubs Ice Bath Routine
The Icetubs Ice Bath is part of my daily routine and a wonderful piece of equipment. Since using it, I noticed less muscle sourness after training and an improvement of my sleep. I highly recommend the Icetubs Ice Bath!!
14. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Frank,
Thank you for taking the time to share your experience with the Icetubs Ice Bath. We’re really glad to hear it has become part of your daily routine and that you’ve noticed benefits like reduced muscle soreness and improved sleep.
Your recommendation truly means a lot to us. If you ever have any questions or need support in the future, don’t hesitate to reach out.
Team Icetubs
The perfect cold plunge <3
I´m very delighted with that product(IceBathXL).
I´m taking cold plunges for over 5 years right now during winter time.
But now with the Ice Bath, it's more convenient than ever before to get my daily dose of ice! Also exited to use it during summer....
The bath itself is very well-made and better than you can imagine from only the pictures on their homepage.
Customer support is really fast, and you don't have to wait long for any questions you ask.
In the first weeks, you also will experience a very nice smell from the thermo-wood. I hope they also will sell some caring-oil in the future to restore smell&wood quality...
Definitely looking forward to see more growth with that company!
P.S
My Ice Bath is placed outdoors and meanwhile no problems at all!
Connect with me via Insta:
@reconnect.rituals
Take care,
Chris
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Chris,
Thank you so much for this detailed and enthusiastic review! We’re delighted to hear how much you’re enjoying the IceBath XL and that it has made your cold plunge routine even more convenient, both in winter and soon in summer as well.
It’s great to know that the build quality exceeded your expectations and that our customer support has been helpful and responsive. We also really appreciate your feedback regarding the thermo-wood scent and care products. That’s valuable input for us going forward.
Thanks again for sharing your experience and for your support. We wish you many more refreshing plunges ahead, and of course, feel free to reach out anytime if you need assistance.
Team Icetubs
I bought the Ice Barrel and Sauna from…
I bought the Ice Barrel and Sauna from Ice Tubs and love both products.
Excellent built quality and the service and support is outstanding.
Highly recommended.
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Patrick,
Thank you for taking the time to share your experience. We’re delighted to hear that you’re happy with both the Ice Barrel and the Sauna, and that you’ve been satisfied with the build quality as well as our service and support.
Your recommendation truly means a lot to us. If you ever need any assistance in the future, please don’t hesitate to get in touch.
Team Icetubs
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello, Josip,
Thank you for taking the time to leave a positive review! We're glad to hear that you've experienced great & quick service. We always aim to provide that experience.
We truly appreciate your feedback and wish you all the best. If you ever need any support in the future, feel free to reach out.
Team Icetubs
Fast,clear and simple
21. joulukuuta 2025
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello,
Thank you for taking the time to leave such a positive review. We’re glad to hear that everything was fast, clear, and simple - that’s exactly the experience we aim to provide.
We truly appreciate your feedback and wish you all the best. If you ever need any support in the future, feel free to reach out.
Happy upcoming holidays,
Team Icetubs
Great professionals
Great professionals, helpful and kind staff !
Everyone I spoke with was very friendly and supportive!
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Aron,
Thank you for your kind words. We’re really happy to hear that you had such a positive experience with our team. Providing friendly, helpful, and supportive service is very important to us, so your feedback truly means a lot.
We appreciate you taking the time to share this and wish you all the best. If you ever need anything, don’t hesitate to reach out.
Team Icetubs
Wir sind sehr zufrieden mit dem…
Wir sind sehr zufrieden mit dem Produkt. Es hat auch alles reibungslos geklappt und die Unterschtützung war hervorragend. Nur zu empfehlen.
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello David,
Thank you for your kind feedback. We’re happy to hear that everything went smoothly and that you’re very satisfied with your Icetub experience. Knowing that our support team was able to assist you well is truly appreciated.
Thank you for the recommendation - and if you ever have questions or need support, we’re always here to help.
Team Icetubs
Perfect Service, Perfect Product
I received the ICETUB in mid-October 2025 and have been using it for several weeks now. The product is perfect and exactly as I imagined it. It requires little maintenance, has low power consumption (especially in winter ;-)), and is generally very easy to use. Furthermore, ICETUBS' customer service is truly excellent. I highly recommend this product and would definitely buy it again.
29. marraskuuta 2025
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Daniel,
Thank you for your fantastic review. It’s great to hear that your Icetub has been exactly what you hoped for - easy to use, low in maintenance, and energy-efficient even during the colder months. We’re especially glad that our customer service matched your expectations; feedback like yours motivates our team every day.
We truly appreciate the recommendation. Enjoy your cold sessions, and if you ever need anything, we’re here for you.
Team Icetubs
The best purchase of past years!
IceBarrel was the best purchase of past years. I have been using it for almost a year now and it made daily routine of cold exposure super convenient. I love the build quality and that I can easily set it up remotely and use it outdoors throughout the year. Highly recommended!
1. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello Michael,
Thank you for your wonderful review. It’s great to hear that your IceBarrel has become such a seamless part of your daily routine over the past year. Knowing that the build quality and remote setup make cold exposure easier for you is exactly what we strive to achieve.
We really appreciate the recommendation - enjoy the cold, anytime you need us, we’re here.
Team Icetubs
Better than a dream vacation
We use the Icetub daily, we prefer this investment even over a nice vaction trip to - for example - the Maledives island, because the vacation is usual over after 2 weeks, but Icetubs last longer.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hello,
Thank you for sharing this great feedback. We’re happy to hear your Icetub has become such a valuable part of your everyday life - even more meaningful than a dream vacation. The fact that you use it daily and see long-term value truly means a lot.
Wishing you many more refreshing sessions ahead. Feel free to reach out to us if you need any assistance.
Team Icetubs
Topkwaliteit en service
Als je een kwalitatief ijsbad wilt dat er nog eens prachtig uitziet dan zit je hier op het juiste adres. Support is ook zeer goed. Je betaald er wat voor maar je krijgt ook waar voor je geld.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Icetubs | Commercial & Residential ice baths
Hallo Félix,
Bedankt voor je mooie review. Fijn om te horen dat je tevreden bent met de kwaliteit én het design van je ijsbad. Ook je compliment over onze support waarderen we enorm.
Geniet van het koude water, en laat het gerust weten als we ooit ergens mee kunnen helpen.
Team Icetubs
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.