Icareathome Arvostelua 

98
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

After an accident, I find myself almost totally housebound and having my eye test at home was so pleasant and easy. The spectacles I chose from a tempting selection were delivered today by the char... Näytä lisää

Saanut 5/5 tähteä

I have been using iCare at home for many years now and have been delighted with the service I receive. I see the same optometrist - Wajid - and his care and support is so reassuring. When the new glas... Näytä lisää

Saanut 5/5 tähteä

fantastic service and lovely people to deal with .nav came to my home and did an excellent job of doing my eyesight analysis and a week later another member of there team turned up with my glasses... Näytä lisää

Saanut 5/5 tähteä

They came to test my nan, last week they were super polite and friendly. The booking team let me know everything that was going on the service was top notch. Massive thanks to Tom who booked her in an... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kotisairaanhoitopalvelu

Yrityksen kirjoittama

icare at home provide gold standard eye care from the comfort of your own home. icare at home provide eye examinations, spectacles and free aftercare, if you are unable to visit an optician unaccompanied due to physical or mental disability.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

98 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(98)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Highly recomended…

Fantastic service I suffered a stroke and the lady I spoke to was Becky who was patient and understanding and put me at ease would definitely recommend

27. heinäkuuta 2022
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Julie for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 5/5 tähteä

Such an amazing service

Such an amazing service! Used to take my mum to specsavers but I’m so glad I’ve changed to icareathome
Brilliant range of glasses
Keep it up guys 👍

13. syyskuuta 2022
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Sandra for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 5/5 tähteä

Received our glasses after 3 weeks from…

Received our glasses after 3 weeks from the eye test the gentleman who came with the curly hair was really friendly and explained everything to me and my wife made us both comfortable the eye test itself was thorough I would just like to say a big thank you from myself and Mrs Miller

15. syyskuuta 2022
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Mr and Mrs Miller for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 4/5 tähteä

Very friendly

Very friendly, i did have a delivery issue but people were extremely helpful and we're in contact almost immediately. The eye exam was very friendly and nice
Took a little time for me to receive the glasses but that was more personal issues.
The glasses fit well and have helped a lot. 🙂

11. elokuuta 2022
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Mrs Currie for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 5/5 tähteä

I never usually write reviews

I never usually write reviews, but people need to know about this amazing service. The team at ICare were very patient with me taking time to explain the eye test in detail when I asked. They sent me a lovely optician who was brilliant can't wait to see him again next year.

6. lokakuuta 2022
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Terry for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 5/5 tähteä

Booked in for my elderly parents who…

Booked in for my elderly parents who struggle to get out the service was top notch we will continue using them as it’s so much easier than taking them both out.

14. lokakuuta 2022
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Patrick for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 5/5 tähteä

They came to test my nan

They came to test my nan, last week they were super polite and friendly. The booking team let me know everything that was going on the service was top notch. Massive thanks to Tom who booked her in and affy who rang to consolidat me on everything that was going on. The optician was lovey he was super patient with her received glasses as promised 10/10 would recommend.

10. syyskuuta 2022
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Bobby for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 5/5 tähteä

WOW!

WOW!! The service here was beyond excellent and with so many choices I’m sure everyone can find the perfect pair.

100% recommend to all

17. elokuuta 2022
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Harvey for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 5/5 tähteä

Customer service was brilliant

A spectacular plethora of glasses, the customer service was superb, they always go 1 step further just to help. Love it !

11. elokuuta 2022
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Thank you Taha for sharing your experience with us! We are super happy to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!

Saanut 1/5 tähteä

Its rubbish service…

Its rubbish service…
Cancelled mine just minutes after placing the order ..but they told me its already on its way to you.
And when asked them to cancel it please:they told me: try it and if you don’t like it then gift it to member of your family 🤔
Also in to my third week and still haven’t arrived 🤬

24. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Complete rip of avoid at all cost

Don't waste your money, I paid £40 for a pair of glasses and within 3 weeks one of the arms fell of due to poor manufacturing not broken, I reported the problem and one of there reps called and had a look and told me it will cost £30 to repair, it was clear the problem was with the poor quality of the frame, I have glasses I purchased at pound stretchers for £2 still going strong over a year now,
Avoid at all cost you will waste your money.
I have emailed them on several occasions and have had no reply, I have called and left messages and have had no reply,
Don't get ripped off and go somewhere else.
Not a happy customer Martin

24. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

buy new glasses they should be worth having !!

I must say you people seam be just interested in taking peoples money.
Since to dat they have been a complete wast of time.
They have not responded to numerous requests,
to come back since my glasses for long sight I use for driving are uselessas the frame fell apart and one of the lenses fell out. the reading glasses are not much better as one of the arms has become very loose
Also my wyfe,s reading glasses appear to here to be the wrong prescription.
we paid up front total of £365
All the above problems have been disused on considerable number of occasions.
Both with the representatives and the quality control director.
To date we have had no response other than.
when I do manage to get hold of anyone they sound help full !!
then you here nothing yet again.
I have the address so if this situation into continue,
as the glasses are not fit for purpose
I will have no alternative but to get adjudgment from the courts and send the sherifs round.
regards
Luckily we have singed written receipt all three glasses
Ken& Chris Spencer

23. heinäkuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing service

Amazing service Efficient, polite would recommend to anyone who struggles to get out.

27. maaliskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Efficient

Efficient, very polite and punctual. Easy sort a convenient appointment.

1. helmikuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worse service ever waited 4 month for…

Worse service ever waited 4 month for my glasses and still got the wrong ones, never again

3. lokakuuta 2019
Oma-aloitteinen arvostelu
Icareathome-logo

Vastaus yritykseltä Icareathome

Good afternoon Lea, first and foremost I would like to apologise for the service you have received from us at icareathome. I would love to be given the opportunity to rectify your issue. Please can you contact Danny on 0800 2461462 or email dannyg@icareathome.co.uk

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