Hytal Kitchens Arvostelua 

142
TrustScore 5/5 tähteä

4,9

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Really pleased with our new kitchen from Hytal. From start to finish ,the process went smoothly. Communication from Joanne and Annabelle was great, the standard of the products supplied was excelle... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Superb from start to finish. Very helpful and friendly sales and design team. The fitters, plasterer and electrician were all friendly and professional, each doing a good job. We are absolutely deligh... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I’ve used Hytal Kitchens several times over the last few years, and I’ve just had another built-in wardrobe installed by them. Once again, I honestly couldn’t fault the professionalism and serv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic service from beginning to end. Thanks to Joanne, Annabelle, Chris and Rich for an all round amazing service. Couldn’t be happier with our wonderful fitted bedroom furniture. I would certainl... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Keittiötarvikkeet
  2. Makuuhuoneen sisustus
  3. Mittatilaushuonekalut
  4. Keittiökalusteet
  5. Keittiösuunnittelija

Yrityksen kirjoittama

Kitchen and Bedroom supplier of fitted kitchens and bedrooms to trade and retail clients. Services include planning, design and installation. Showroom based in Morley, Leeds with ample free car parking. Book your FREE consultation at our showroom and start creating your dream kitchen or bedroom!


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

142 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(142)

21 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

This is the third time we have used…

This is the third time we have used Hytal for fitted wardrobes & once again we have not been disappointed. Very friendly & efficient staff & the fitting done to a very high standard. Arrived on time & all mess cleaned up afterwards. We would highly reccommmend using Hytal.

3. lokakuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thanks so much for your valued custom as a returning customer, it really is appreciated and so pleased you're happy with our products and services!

Saanut 5/5 tähteä

Great service from start to finish

Great service from start to finish. From meeting Joanne initially in the showroom to the support from Annabelle and Steve along the way. Nothing seems too much trouble for them and they are happy to help. Rich and Chris, the fitters, worked really hard and take pride in their work, always tidying up at the end of every day. I love my new kitchen and I would recommend Hytal.

31. heinäkuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you for taking time to write this review Debbie, it was a pleasure working with you on your kitchen project

Saanut 5/5 tähteä

I would recommend Hytal Kitchens to…

I would recommend Hytal Kitchens to everyone! Can not recommend them enough! From measuring to design to fitting and after care, I was fully supported and reassured throughout to make sure I got the exact finish I wanted!

Richard did an excellent job of fitting, he took care of every detail and he scribed in all of the the panel detail where my boiler is, you would never know it was in there but is totally accessible and accounted for all the clearance needed inside the cupboard for the boiler to ensure it complies with ventilation regulations. Great knowledge and great craftsmanship.

Annabelle was an amazing support throughout and kept me informed about every little thing so that I didn’t stress. I knew exactly when people would be available and when things were happening. I opted for some features that were a little more complex so I needed people to come back and do bits after my quartz worktops and tiled floors went in, just to put my plinth’s on etc and it was as smooth as could be. Any query I had or help I needed during or after install was available and they were straight on it, That’s great aftercare!

I had 3 other quotes from big chain companies, one of which had 40% off and Hytal was still less expensive for the same high spec. The quality and service you’ll get from this company will not be matched in my opinion having used others in the past. You don’t have to worry about delivery as the fitter organises it all to arrive as he goes so that it’s not all piled up in your house for days like I’ve had in the past. I was renovating my whole house so this was one less stress I had to think about as it was all handled so well. I could go on and on about how great they are but I think you get the idea! Love my new kitchen that is now the hub of the house! I’m now looking at using them for fitted wardrobes for my bedrooms! 10/10

12. kesäkuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you for your great review Steven, your kitchen looks stunning!

Saanut 5/5 tähteä

Absolute 5 star service from Hytal

Absolute 5 star service from Hytal
Annabelle was very knowledgeable in regards to a few kitchen upgrades I needed from a previous fit with Hytal, nothing was too much trouble and Annabelle kept me informed from start to finish along with Richard who installed my upgrades he was a very professional and the finished product was absolutely spot on,I would recommend Hytal for all kitchen and bedroom fits, Hytal are totally customer focused and the staff are a credit to the company.

28. huhtikuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thanks Hellen for your great review!

Saanut 5/5 tähteä

Excellent customer service

I called into Hytal about replacing some kitchen doors. Anabelle was lovely very helpful and sorted us out straight away. Wouldn't hesitate recommending them. Very unusual to get such good customer service.

16. toukokuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you for your great review!

Saanut 5/5 tähteä

Would recommend

Hytal were excellent at arranging all the trades people attended on time. Everyone who came did a great job.
If we had any issues or queries these were sorted immediately. The finished kitchen is beautiful. I would recommend them to any one.

28. helmikuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you Tracy for the lovely review!

Saanut 5/5 tähteä

Excellent service from start to finish.

I have been really impressed by the service I've received at Hytal. Everything ordered was present in perfect condition. Delivered on time as wanted. Annabelle and Steve have been great over email, responding quickly and helpfully. The fitter,David and the glassman fitter , Mark did a fabulous job and highly recommend. Thanks Hytal, you are deserved for 5 star service

14. helmikuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you Alison, we hope you enjoy your passion for cooking in your beautiful new kitchen!

Saanut 5/5 tähteä

Fabulous Kitchen and Wonderful service!

The service was fantastic. I am so happy with my new kitchen. The fitters (Richard Pamment & Chris) did a great job. Ver hard working, cleaning up every night before leaving. I will recommend Hytal to anyone that wants a new kitchen or bedroom. I'd like to also mention Annabelle was a tremendous help in choosing the colours and materials. She is so knowledgable, friendly and helpful. Thank you Hytal

6. helmikuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you for your lovely comments and returning to us for your kitchen update after the initial installation over ten years ago!

Saanut 5/5 tähteä

Very Happy Customer

Great service from start to finish. Very helpful and knowledgeable in the showroom. Delivered on time and fitted well. Lovely quality, I am supper happy with my bedroom. I have used Hytal twice before and would definitely recommend them.

4. tammikuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

We love returning customers and we're so glad you're pleased with your new bedroom! Many Thanks, Hytal Kitchens

Saanut 5/5 tähteä

Hytal deliver again - top drawer (no pun intended)

This is the second fitted bedroom we have had from Hytal, fantastic experience all around. Sales staff friendly, knowledgeable and helpful, through to installation guys the same. All went to plan and we are extremely pleased with our new quality bedroom refit. I can highly recommend Hytal.

12. tammikuuta 2023
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

We love returning customers and we're so glad you're pleased with your new bedroom! Many Thanks, Hytal Kitchens

Saanut 1/5 tähteä

Discusting treatment of returning customer.

Can only write this review after court case today, went back to Hytal as my first kitchen was excellent so you go back to what you know, wish i had never bothered and it's all down to the fitter Craig M, Hytal sent. I asked Hytal to send someone to look at the kitchen as I was not happy due to the state of the upstands, then I noticed the work top and sink were damaged after complaining to Hytal asking for someone to come and see this kitchen,they said that all 3 worktops would need replacing and the upstands, so again in January 2022 I had to have part of my kitchen taken out,(did not expect this) after another few days the kitchen was back in, but now with other issues caused by the fitter I had to keep complaining as each time the fitter came back to do the so called snagging reports he made a complete mess again,I did ask for a new fitter but was told no one will touch someone else work by now I think Hytal were sick of me phoning e-mailing, then the extractor they fitted was dripping water back into my pans( I was told to use my pan lids) they finally replaced the extractor 6 months later,the fitter left a big hole in my wall and after I phoned Hytal to tell them to get this fitter out of my house as I was not standing for this no more,so had to seek legal advice, I had to make applicaion for court. Which all together has taken 14 months for me to have to wait to try and get Hytal to take responsibility,all I wanted was a kitchen that I had paid for. Im so glad I took photos from start to finish as Hytal started to claim the fitter was not down to them they sent him, blamed me for doors not been flush, waste pipes been cross threaded, I could go on. Yes I won in court and can now sort my kitchen out. HYTAL this did not need togo this far, when someone complains believe your customer dont make them out to be liers, now you have court case against you all for sake of a few quid. I might have a few issues to sort out in my kitchen, but that's nothing to what its cost you.
Update - By the way if anyone wants proof i do have, phone call logs,even though i didnt use in court, also photos and proof of e-mails, also you did know about the issues , and the reason it was 4 days as you say is becsuse,it was weekend and Annabelle was on leave monday as it states in the e-mail i recieved off her. also regarding the money, i wasnt bothered about it was the princible of you taking responsability. Regards Julie Milner

28. tammikuuta 2022
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Dear Julie Milner,
I am sorry that we could not meet your demands and expectations in this instance and to clarify your damaged worktops were reported 4 days after installation completion with what appeared to be a dent near the sink and window area. As the cause of the dent could not be ascertained after 4 days of being installed we agreed to replace the worktops as a goodwill gesture. After completion of the worktop re-fit you complained that the fitter had caused further issues. A Director of the company visited your property with the fitter and a snagging list of minor remedials was compiled with the work carried out the following week (January 2022). We have no record either verbal or via email recorded from yourself that the snagging was not completed to your satisfaction to May 2022. As you are fully aware, the extractor was replaced in May 2022, 6 months after the initial installation due to the fact that the one you originally chose was unavailable from any suppliers in the country due to supply issues at the time your kitchen was installed. You did however, at that time agree to a free upgrade extractor which, after had been installed you complained you didn’t like and it dripped water from excessive steam. We referred the issue to the manufacturer on your behalf who confirmed that the extractor was working as it should be and that you should use pan lids when cooking as when demonstrated your complaint pan lids were not used. The first we were made aware of any court action was when you made a claim through the online small claims court for £2,000 which you subsequently reduced to £1,200 after receiving a hand-written unverified estimate from a third party person. This was despite the fact that the complete installation of your kitchen amounted to £1,000 in the first instance. In relation to the hole in the wall due to the change of extractor, we offered to have this made good however, you did not respond to this offer. As a company we had no option but to defend our position in the civil court of your list of snagging which we had not been made aware of in the first instance either by phone or email? and ultimately accumulated to minor snagging issues amounting to a total of £75 that the judge in this case awarded you, not £2000 or £1200 you originally tried to claim! I can assure you that had you made us aware of the “minor” snagging issues that you claimed in court which were to replace the sink u-bend, re-align fridge door, re-fix cooker hood and re-seal the upstands as you had removed the sealant yourself we would have made good without hesitation. Hytal Kitchens has been trading for over thirty years and have an excellent reputation for service and product quality as our reviews clearly demonstrate. As a family business we pride ourselves on customer service and strive to exceed our customers expectations at all times which, unfortunately on this occasion we have not. I am sorry that you felt the need to take the matter to the small claims court as we would have happily carried out the minor snagging works had we been given the opportunity.
Kind Regards
Joanne Best & Michael Williams
Diretors.

Saanut 5/5 tähteä

Having received fabulous service from…

Having received fabulous service from Hytal when we had a new kitchen a couple of years ago we knew where to go for replacement wardrobe doors, once again we are more than happy with the service we have received and love our completed bedroom.
Thanks to Annabelle and Steve for their help.

21. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very happy with hytel kitchen

Very happy with hytel kitchen, very polite and clean, always turned up on time would recommend hytel kitchen to anyone

12. joulukuuta 2022
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you Emma for the lovely review!

Saanut 5/5 tähteä

Hytal is an excellent company.

We had a great experience right from the start to completion of our kitchen. Annabelle was really helpful throughout the whole process. She is friendly and client focused. She is very efficient in coordination of fitting team as well as the other tradesmen needed. Steve who does the plans is really good and checked everything with us. Everything ran smoothly and to plan. Richard the fitter has done an excellent job. We are so pleased with our new kitchen.He works so hard and his work is very high standard. I would highly recommend Hytal as a company.

14. marraskuuta 2022
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you Susan for the lovely review!

Saanut 5/5 tähteä

We got our kitchen fitted from Hital in Morley very pleased…

We got our kitchen fitted from Hital in Morley from day one we were at ease with the showroom manager Annabelle Walker she told us there was no pressure to look around and no pressure if we did not go ahead with what we chose she would not be ringing us and she gave us plenty of time to make up our minds she kept her word .Once we decided on the kitchen we had chosen she kept in touch to make sure everything we chose was right and if we were unsure she would change anything for us .The workmen were all very very good from the person that ripped out all the kitchen out then the plasterer plumber electrician radiator fitter to the kitchen fitter and splashback fitter they had mostly all worked for Hytal for about 20 years and as one finished a job the next workman came the next day until all the work was done and each day the van driver came and took all the rubbish away he was excellent nothing was too much trouble for him .If anyone is wanting a kitchen fitted we highly recomend Hytel in Morley and as for Annabelle her after sales was very good she followed everything though to the finish the units are top quality the worktops and splashbacks perfect A&Y

19. lokakuuta 2022
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you Yana for the lovely review!

Saanut 5/5 tähteä

Well done and thank you Hytal

All the team have been very professional, friendly and helpful.
The fitters were very hard working and respectful whilst working in our home.
A few pieces of the bedroom furniture were slightly damaged. These were quickly reordered and then replaced, just causing a slight delay in the final completion of the works.
We are really pleased with the furniture.
The Hytal team have just completed fitting out the last of our four bedrooms. A recommendation in itself!

3. marraskuuta 2022
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you Karen for the lovely review!

Saanut 5/5 tähteä

Great showroom and lots of choice

Great showroom so you can choose exactly what you want. There was no pressure to have more units or extras.

6. heinäkuuta 2022
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you Frances for the lovely review!

Saanut 5/5 tähteä

Once again another fabulous job…

Once again another fabulous job completed by Hytal.
My existing Hytal wardrobes we’re given a makeover to bring them more up to date in a new soft grey. From design planning with Annabelle to the fitting with Richard the transformation was seamless. I’ve used Hytal for all my bedroom furniture & wouldn’t hesitate to recommend. A lot cheaper than other companies but with the personal touch & superb quality.

25. heinäkuuta 2022
Oma-aloitteinen arvostelu
Hytal Kitchens-logo

Vastaus yritykseltä Hytal Kitchens

Thank you for the fantastic review!

Saanut 5/5 tähteä

HIGHLY RECOMMENDED

All of the team at Hytal are 100% professional & the service is absolutely outstanding. The fitted wardrobes they supplied are of a very high quality & look stunning. From looking around the showroom to all the work being completed, every process was delivered efficiently & stress free. Thank you so much!

10. lokakuuta 2022
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Hytal Kitchens

Thank you Diane for the review!

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