HYPERFLYArvostelua 

Worst,23 days counting today no update on my order. After complaining on gmail and whatsapp they said the’ll update me but till now there is no update😔

I am extremely disappointed with my experience with Hyperfly.

I originally purchased a gi that didn’t fit and, after consulting with their customer service team and following their advice, I paid out of pocket to return it and ordered another one they recommended. Unfortunately, the second gi also fit very poorly — even after shrinking it — making it unusable for both training and competition.

When I raised these concerns, instead of taking responsibility for their poor sizing guidance, Hyperfly told me the issue was due to my “body type” and that “any gi will most likely always fit on the baggy side.” Not only is this dismissive, but it also came across as body shaming. For a company that sponsors athletes with similar builds to mine, this explanation felt unacceptable.

On top of that, I have reached out to customer service multiple times and have either been ignored or brushed off with a generic 15% discount code — essentially no resolution at all. I’m now stuck with an expensive, unwearable gi and no accountability from Hyperfly.

This is not the level of service or professionalism I expected from a brand with their reputation. Once they have your money, don’t expect them to stand behind their products or provide meaningful support if things go wrong.

Kalyn was absolutely outstanding. We ran into a few problems, and she helped us from start to finish with the entire process. I have never worked with such exceptional customer service. My husband and I will continue to purchase from Hyperfly (and recommend them) not just for their quality, but due to their stellar customer service. Truly I cannot thank Kalyn enough for all the hard work she put into making sure we were/are satisfied!!

Side note, if you are not happy with your Gi or the sizing is off email/call hyperfly... they really do go above and beyond to make the customer happy!

Firstly the Gi - Hyperfly BJJ Gi ProComp 3.0 black. RUBBISH! For the price I expected more. I can get a Gi like this off ebay for £50. Secondly shipping. When i order a product from Ireland (I live in England), I do not expect to pay £60 customs charge. This product was either shipped with the incorrect customs code or the staff at Hyperfly know and just conveniently don't tell you. I also tried to leave a review on the website, but what a surprise, that functionality is disabled. I will not order another Hyperfly Gi again and I will not recommend. I guarantee you Hyperfly will say "customs charges are out of our control".... YAwn.