HURR Arvostelua 3 258

I had an issue with a rental (in the condition it arrived) and the HURR team responded only after my rental period was over (5 days response time). I don’t feel my issue was really acknowledged or remedied, I will be avoiding this company going forward and would recommend others look in to rental alternatives. Very unimpressed with response time, action and lack of support.

absolutely loved the whole process and would highly recommend for an event

My initial selected dress was returned in not a good condition however HURR were proactive in getting in touch and offering me a dress of my choice at the original choice. I was super pleased with how the final dress turned out!

I love HURR! I rent my outfits for all occasions from HURR. It’s so fun having access to such a wide range of beautiful designer items from other peoples closets. It’s such a brilliant idea, rather than spending hundreds on a dress you only wear once. Would 10000% recommend. If you are renting a few items the HURR flex option is also worthwhile to save some money.

A brilliant experience! This is the second time I have used HURR to rent a dress for an event - and both times I have found it so easy, with so many gorgeous dress options. Each time I have found a dress that worked really well, and the communication with the lenders was great too. Thanks HURR - I will definitely continue to use this platform!

First time using a rental service for a wedding I had I Venice. Eventually got some items together and it was fun to choose and browse them but it was not easy or stress free experience. The main dress didn’t show up which was a postal problem. So no dress. There are so many extra costs not clear from the rental price including all the special delivery costs of returning them. On just 4 items the costs just for delivery and insurance run upwards of £160 which was unknown at the beginning.
Hurr app is not easy to use and very time consuming and frustrating in general. Its difficult to see things like account transactions from the credit - very low visibility or clarity on what you’ve actually paid for what. Message interface super clunky.
I strongly feel the company should solve the delivery part itself and have some kind of partnership to reduce the costs and to guarantee things arrive. Even Royal Mail is not reliable.
Would probably use again but with some caution.

I felt like I was using a luxury service despite doing something as economical as renting! Excellent experience with my first time using a managed HURR rental. I loved the return process where the package came beautifully presented and with everything I needed to send it back after.

Quick, easy, and fab brand new dress! Will definitely use Hurr again.

Always have a good experience

Such an easy process! Loved being able to wear an amazing dress and not feel guilty for not wearing it again. Will be using hurr again and again'

easy process great communication

HURR makes it super easy and fun to find a beautiful designer dress, and rent it for the night with ease! I wouldn’t even consider buying expensive dresses for an event anymore. HURR has the best selection!

I’ve used HURR on multiple occasions for special occasions. The range of fashion covers everything and it’s great to have the look without spending a fortune.

Super easy system and a lot of options. This is now my new occasion shopping destination for weddings, holidays or just special party

Easy & affordable, such a great way to wear a new outfit sustainably

Great selection of outfits, easy to use the app and it’s my go-to for any event!

Absolutely love using HURR, the collection is great and it’s super easy to use!

It works great when you know what you are doing. It does not work to try on lots of different dresses as there is no time to find new ones if none work. If you know your size well and are fairly confident the clothes will fit, or if you have a back up plan not through Hurr - this is an ideal way to get amazing pieces! Plus more sustainable.

Amazing dress and such a fabulous concept! I adored having a designer dress for my evening wedding.

I managed to find a beautiful dress for a formal dinner, which came from a really helpful and responsive lender who quickly answered all my questions about fitting and other things. Absolutely would rent again!