HSL Chairs - Stockport Arvostelua 

The chairs we were shown were fabulous. However, it was the service that was really impressive. My elderly father was given a cup of tea and all the features of the chairs were expertly demonstrated. The assistant clearly had qualifications in the requirements for older people which provided plenty of reassurance.

First of all the staff, they are very helpful and friendly. The quality of the furniture is superb and very comfortable. The delivery was on time.

Show room staff knowledgeable quality manufacturer's and Alex & Asad the deivery staff we great

Great product knowledge, gave us plenty of information and time given to try out the different beds without feeling hurried. Loved the extra little details like the refreshments offered. The fact that HSL do their own deliveries is a huge plus for us ,having just been let down by another company who outsourced that final most important piece of the sales process.

Very helpful with consideration, friendly service

We went to the stockport HSL on the 24th may 2026 sales man was Phil i told him what i wonted which was a double bed rise and fall with separate mattresses my husband wonted a medium strength I wont a soft one. He showed us the mattresses I picked mine and my husband picked he's. Phil offered us a cuppa tea which he made for us, then we picked the rest the colour of the headboard, the colour I wonted they only do for chair or settees but I picked a differant one no problem. Phil was very noligable about all the furniture . He was very nice knew all the answers to the questions I asked him. I certainly go again if I need recliner chairs there was no rushing you out like other furniture shops do. Thanks Phil.

We bought a reclining chair for my 92 year old Mum. Philip who attended to us was so professional and very knowledgeable and helpful.
He explained everything to us and was really patient. Mum is absolutely thrilled with her chair and it's definitely helping her.
This is a great company and we definitely recommend it. The delivery was efficient too.

Adam was very kind, courteous to my elderly mum who was buying a bed.
He made the process very simple and straight forward.
The guys who collected the old bed were great too.
Great experience
Thank you.

Petite chair purchased. Lovely service Adam. Thank you

I attended the showroom after making an appointment. My son and I had a very enjoyable, and productive visit - Adam, the consultant could not have been more helpful.

Greeted at the door to show room,saw the chair I was interested in, guided by vicky and debs everything explained in plain English!ordered 17/05/26 delivered 21/05/26 chair is everything as quoted in sales catalog super buying experience!

The whole experience was excellent from help at Stockport’s showroom (Debs) who helped me find the right chair and understood my fears of leaving home in order to be there. Through updates on delivery to actual delivery by Alex & Asad who delivered on time, advised me in advance and then talked me through the controls.
Yes it’s expensive. Yes some of the extras may be unnecessary but to but British and buy quality I’m very pleased with the outcome

Helpful staff

We were met at the door by Jason, who welcomed us warmly to the showroom. He offered help, but encouraged us to browse as well. We started a conversation where we explained our needs and Jason was attentive and asked pertinent questions. He pointed us to what he believed would be the best fit but advised us to try several chairs & take our time as a 30 second sit wouldn't give a true picture of comfort. There was no pressure, and Jason was genuinely interested in guiding us to the right answer, even if it wasn't in their store. Highly recommend to anyone wanting a personal & professional service with high quality ergonomic chairs to try. We've ordered a chair & now await delivery.

Excellent!!! Customer service from the team, as it was in2019. Nothing was to much trouble.A very good experience and a satisfying experience.

So far I have only met the sales people. Who were very helpful.

From initial visit to store to purchase riser recliner chair to delivery, all staff have been extremely helpful and professional. Advice I was given in store regarding suitability and measurement of chair made for a very reassuring and comfortable experience. I was kept informed of process and delivery dates, and when chair arrived, I was informed of delivery times. Paul and Paul, who carried out installation, were very professional and went out of their way to make sure I was completely happy with my purchase.

Great experience from the showroom to the delivery today by Paul and Paul

I took my elderly parents into the Stockport branch of HSL and from the moment we entered the store we were made to feel very welcome by Adam the store manager.
After introducing himself, Adam got my parents and myself seated comfortably, explained the process he was going to be taking us through to ensure we got the right chairs for them both that met their needs and then he made us all a cup of tea/coffee and biscuits. Adam’s customer service was exceptional, and his manner and patience combined with the simple way he explained everything to my parents, without any pressure to buy was what convinced them to buy not only two top of the range chairs but also two new adjustable beds with the gold Hypnos mattresses.
Adam, and also his colleague are an absolute credit to your company and my parents left the store confident in their choices and full of praise for the service they received and the attention Adam afforded them. I must also add that we were all very impressed with the quality of the handmade furniture but it was the manner of Adam and his colleague which impressed us all the most.

Great service. No hassle, good advic