I was able to get an appointment to have my washing machine repaired without any hassle.The technician came on time and was very polite and friendly and he repaired my washing machine in a quiet ,calm... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent engineer who sorted out two issues with my 8 year old oven. Super job, and a really pleasant individual.
Called on Sat afternoon & Engineer was booked for Tuesday. I was texted my Service call out straight away & reminder sent on Monday. Tuesday was texted time of arrival & Engineers name. Heating... Näytä lisää
Top range washer/dryer. Leaking and electronics are going crazy. Over 4 visits and still cannot fix it. Almost the entire machine is replaced and still broken. On the last visit the engineer changed t... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Explore the wide range of Hotpoint home and kitchen appliances designed to bring stylish intelligent kitchen and home appliances to your home. Browse through our catalogue and purchase online, or from a store near you.
Yhteystiedot
Yhdysvallat
- hotpoint.ie
Excellent engineer who sorted out two…
Excellent engineer who sorted out two issues with my 8 year old oven. Super job, and a really pleasant individual.
Repair of hotpoint tumble dryer fault.
The ability, knowledge, attitude and communication of the service engineer, The attitude of the initial contact to make the arrangements for the trepair.
A very pleasant experience
I was able to get an appointment to have my washing machine repaired without any hassle.The technician came on time and was very polite and friendly and he repaired my washing machine in a quiet ,calm and efficient manner.He explained what the problem was and what he had done to remedy it.I was very relieved to have my machine in working order again
Super service
Very professional repair, very thorough and efficient staff from start to finish, small delay for required parts but repairman was excellent.
80%positive / 20% negative
All great, except for the time too long for the first appointment ( 1week) and again too long the time for the second appointment (1week again)
Brilliant Service
An engineer called and repaired our washing machine within 90 minutes of my call to the centre. Now thats service. WOW
A role model for great customer service
First class call centre experience. Prompt, helpful, knowledgeable and thorough.
Kept informed about Service callout.
Service Engineer experience professional and informative.
Faultless from start to finish.
Simple and clear
Simple, clear and responsive.
Issue sorted quickly without fuss.
I bought both my Hotpoint dryer and…
I bought both my Hotpoint dryer and washer. the dryer after 1 years and few months starting to get problems and washing machine always beps when on and they only have 1 years warranty and I am really not happy with it I pay a lot money for both and last for very short time I hope Hotpoint sort out the problem before selling there item and I would rather buy cheap one but never will go for Hotpoint again
Alan was great!
Alan was great! He made all the difference and knew what to do. The retailer called him out ro help me and he really made everything meet my expectations.
NO WORKING TELEPHONE LINES TO CUSTOMER…
NO WORKING TELEPHONE LINES TO CUSTOMER SERVICE FOR IRELAND.
I'm trying to call Hotpoint to register guarantee for a a heat pump dryer bought a couple of weeks ago.
Hotpoint.ie can only register UK addresses!
The telephone number provided on the appliance documentation does not work.
Numbers given by UK customer service do not work.
After trawling round the internet I've found various numbers - none work.
Most don't work at all or else just send you straight back to UK customer services where you have to listen again to the recording begging you for more personal data and then you have to wait an age for someone to answer and give you yet another useless number to call.
So, apart from wasting time on their website, I've tried ...
1800 844 558
1800 844 115
0818 313 413
1800 911 834
0123 00 800
NONE OF THESE NUMBERS WORK!!!!
The last number appears to register only Sony or Flymo products - no mention of Hotpoint - and then cut me off.
USELESS CUSTOMER SERVICE
9th DECEMBER
Still unable to get through to any number to register my appliance.
Weird ......
Very good service
Everything is good I'm happy with customer service center call and with the technician
Warranty
Issue resolved under warranty in a speedy and proficient manner. Would recommend hotpoint without hesitation
Ŵhirlpool breakdown issue
Martin. He was great. The system worked. We were kept informed throughout the issue,and the problem sorted in no time. Super service altogether.
Fast response time
Fast response time, within the hour. Robert solved the issue quickly. Was professional and friendly.
Professionals
Fixed and working
Brilliant customer service
Our dishwasher had an error showing which the customer service was quickly able to explain, and told us about our warranty so we could get an engineer to fix it. Appointment was promptly booked and the fix was done the next day. So delighted with the service.
Too many days waiting for engineer.
The service was ok but I had to wait too long to see a repairman
Customer Service
Really great customer service from start to finish.
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