I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what mo... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
services is good and fast
Yritys on vastannut
Ample parking in front for accessing the lobby and check-in was quick and easy. I received a parking pass and a map with directions to my room which was easy to follow. The room was well maintained,... Näytä lisää
Yritys on vastannut
Everything went smoothly
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hotel Summit is a premier provider of hotel accommodations for business travelers across the US and Canada. We are renowned for our exceptional customer service and ongoing support. In addition to our expertise in recommending hotels, we are committed to ensuring a seamless experience for our clients both before and after their stay.
Yhteystiedot
618 E. South Street Suite 500, 32801, Orlando, Yhdysvallat
- 4073375469
- reservations@hotel-summit.com
- hotel-summit.com
Outstanding Customer Service!!!
I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what more can you ask for!?
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Lilly was the best.
Lilly was the best.
She helps us on a small issue in term of naming. She did it really great and support us at each step of the process so really thank you so much Lilly.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Lilly Smith was amazing
Lilly Smith was amazing! She really helped me with my hotel situation. She provided excellent solutions and ended up saving my group about $3,000! Thank you Lilly!
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Very easy to work with
Very easy to work with. They communicated well and made sure everything was taken care of for my stay.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
The team helped me book a block of…
The team helped me book a block of reservation. They were responsive, helpful and paid attention to details. I highly recommend their service.
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Thank you, Lilly Smith & Marriott
On top of Lilly Smith's professional and efficient customer service, she was quite pleasant and helpful. Her continuing proactiveness has been exceptional, and I look forward to working with her again when I use this credit for a needed vacation in the Spring. This entire experience is characteristic of why I am pleased that I have chosen to return to Marriott. Thank you
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Exceptional Service from Maria Wilson
Maria Wilson the VP of customer service from Hotel Summit was outstanding. She went out of her way to accommodate me in a great hotel and even secured an excellent rate. Her professionalism and dedication truly made a difference in my experience.
14. lokakuuta 2025
Oma-aloitteinen arvostelu
Excellent customer service
Maria was very helpful. She answered all of my questions fast. I did not have to wait forever to get a reply.
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Great Experience
Contact was always timely and informative. Specifically Lilly, she was extremely helpful and provided superior customer service. This is not always the case with 3rd party interactions but I was very pleased with both our interactions and the end result. Thanks again for your hard work and customer service.
1. toukokuuta 2025
Oma-aloitteinen arvostelu
great visit
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Wonderful customer support!
Had an issue arise with the hotel that had been booked and was asked to talk with the staff at Hotel Summit and their agent Lilly was kind and helpful as they tried to work with the booked hotel. Great support !
1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hotel Summit
We’re delighted to hear that Hotel Summit’s proactive approach saved the day!
Situations like this highlight the importance of communication, and we’re glad everything worked out for your trip.
We’ll continue to be vigilant and responsive in managing your future reservations.
Vastaus yritykseltä Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Great hotel
Great hotel. Great beach view very. Clean. Great staff
1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
The Hilton chain has top accommodations for every budget
The Hilton chain has accommodations for every budget. They run every hotel like it is the top of the line. The manager on Sun Mar 9 was especially wonderful. I wish I ermembered his name
7. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hotel Summit
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you loved the hotel we recommended. It means a lot to us to know that you had such a great experience. We hope to assist you again in the future with more fantastic recommendations.
Safe travels!"
Vastaus yritykseltä Hotel Summit
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing Hotel Summit!
GREAT CUSTOMER SPORT
Hi, We had great experience while confirming our booking. Back team was really quick in response getting back to us with solution call back and getting us email confirmation thanks
24. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hotel Summit
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Room was great and easy check in and out
26. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hotel Summit
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Everything went smoothly
10. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hotel Summit
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Reservation was easy to check in and…
Reservation was easy to check in and out. Room was clean. Staff was friendly. Conveniently located t the convention center.
1. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hotel Summit
We appreciate you highlighting this experience!
It’s great to hear that Hotel Summit’s prompt action prevented any inconvenience for your trip.
We’re here to ensure that your reservations go smoothly, and we’re glad everything worked out for your trade show stay.
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