HostHatch Arvostelua 

92
•
TrustScore 3/5 tähteä

2,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

One of the best provider out there for this performance / price / quality ratio. I have multiple instances in several locations (Sweden, Swiss, UK) since few years. Panel is great, simple and effici... Näytä lisää

Saanut 1/5 tähteä

My VPS server is suspended and I've already been waiting 12 hours for support. I made a payment on a server one day after the due date. It processed correctly through PayPal, however, it was suspen... Näytä lisää

Saanut 1/5 tähteä

VPS was turned off because of "Invoice Overdue" despite big positive balance (enough to work for 6 month) without any notice. Support does not answer questions. This provider can not be used for an... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Just moved my app to HostHatch. The speed and prices are unbeatable, especially in the SEA area. I just wish the company was a little bit more outgoing on its social media accounts to offer more surfa... Näytä lisää

Yrityksen tiedot

  1. Internetpalvelujen tarjoaja

Yrityksen kirjoittama

HostHatch is an IaaS edge-compute provider that brings you closer to your users


Yhteystiedot

2,8

Keskitasoinen

TrustScore 3/5 tähteä

92 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 33 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,8

Kaikki arvostelut

(92)

14 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Solid

Bought a 16GB VPS, worked well for hosting minecraft servers. I have previously had unreliable experiences but this host seems to have gotten better in recent times as I decided to try them again after I was issued credit for my first experience.

3. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unreliable infrastructure and worse support

The infrastructure is unreliable and customer support is worse.

There's some issue on a regular basis causing total unavailability. You write them, they respond a day or three later – sometimes not at all – with vague answers which show that they really don't care of spending time with your problem.

Performance is acceptable, except IO which is poor.

If you need ephemeral VPS instances they might be viable, but I can't see them viable for anything else.

Answering to their answer:
- My service has always been full price.
- Interestingly you address performance, which is the only thing I mentioned it's acceptable. That's somewhat indicative of the level of care you give to support tickets.
- You're shockingly fast to answer public reviews while actual support requests take days.

16. syyskuuta 2022
Oma-aloitteinen arvostelu
HostHatch-logo

Vastaus yritykseltä HostHatch

Hello Hans,

Thank you for your feedback!

It does appear that you may be using one of our promotional services, which are usually sold on Black Friday and comes with a different set of support and quality than the ones we sell on hosthatch.com

Usually, these are discounted up to 95% in some cases, due to which we are not able to provide the same high quality of service as we do for our general products and services.

These also do not reflect the experience you may have if you sign up directly from our website. We still charge way less than many of our competitors, and provide a world-class stellar service :)

Update: Is there any chance for you to reach out to us at a@hosthatch.com so we can make this right for you? This is definitely not the experience we want to deliver to our valuable customers such as yourself. We will also provide a 1 year free credit if your review is indeed a real reflection of the service we have provided to you. :)

Update 2: As verified, your review was indeed false and partially fabricated - as confimed by yourself. We hope you can update it to reflect reality, and we wish you all the best!

Saanut 1/5 tähteä

If I could I would give it a 0.

If I could I would give it a 0.

- Performance is terrible on Storage VPS. Apart from decent network performance, it lacks in every aspect.
- Staff takes anything you say personally. They are very abusive. They mock and bash at you back. Not to mention they take on average more than 12 hours to produce an extremely unhelpful reply.
- They do not comply with GDPR or their own Terms of Service. I don't think the staff knows it's there.

I would recommend against hosting your projects at HostHatch. They do not invest any significant effort to help you, they do not comply with their own Terms of Service. A total disgrace of service. AVOID!!!

8. syyskuuta 2022
Saanut 5/5 tähteä

Outgoing TCP port 25 closing soon. Otherwise satisfied

I have had a HDD-based VPS for about 8 years so far.
I have had no issues so far, except a few days ago when it was announced that they would close outgoing TCP port 25.
It's a little disappointing when trying to maintain a healthy decentralized internet by running own mail server. It's not a big deal as I use another VPS for outgoing mail anyway. But it would be nice at least to have other options. The big e-mail providers need competition

Update:
They are not being clear about whether it applies to incoming or outgoing port 25. It only applies to outgoing, but this shows you should be aware of this.
Apparently they will open port 25 if requested. So just be very aware if that is really going to be an option and not just to big customers. If yes, then it could be regarded as a positive thing that they close as default. Except what if that principle applied to all ports (SMTP is obviously not the only protocol)?

12. toukokuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I couldn't be more satisfied

Rock-stable hosting of my VPS' since years. I'm inclined to say they have the best network (and network performance) in this price range I've experienced so far. Their support might be slow at some times, but if it's urgent, they're quick and nice to deal with.
I've got a server with them in multiple locations and they all are blazing-fast and basically always outperform my expectations and the data they've been advertised with.
Five stars from me, if they can keep up the service like that, I'll be happy to be part of their service for the upcoming years.

1. huhtikuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The host I use for real projects

I've been using HostHatch for 3 VPSs for about 6 months now. I've had nothing but a good experience with them so far. I've opened a few support tickets and they were all answered extremely fast. They were also the very first host that I got an email from about the vulnerability in the Debian 10 SolusVM template. I've got a lot of cheap VPSs at different hosts that I play with, but my serious "real" stuff I host on HostHatch because they've been so reliable and have had the best features and prices of any host I've used.

31. maaliskuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Speedy Hosting & Great Customer Service!

I've been working with HostHatch since Black Friday. I have about five storage VM's that are fully utilized. Each VM was provisioned on-schedule and since deployment has had 100% uptime since. Thanks for providing great customer service and reliable uptime!

31. maaliskuuta 2021
Oma-aloitteinen arvostelu

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