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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The wait for a Hope Macaulay cardigan is definitely worth it. The wool is soft, the colours are stunning and the hand knitted quality unbeatable. Knowing that my cardigan has been made to order by... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Yes Beautiful cardigan - beautifully made - BUT it absolutely drenched me. Far too heavy for my frame. I have had to return - so sorry / please find my card inside the written envelope on the retur... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Worth the wait for. Absolutely gorgeous Bruna colossal knit cardi.It will compliment my entire wardrobe. So thrilled. Hope Macaulay kept me informed throughout the wait via email. The knit was pac... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I was disappointed at the packaging it came in after seeing the videos in a lovely box mine was in a cheap looked like used cardboard box with brown tape all around. The label was quite blurry with ca... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Muotisuunnittelija
  2. Vaateliike
  3. Neuletuotteiden valmistaja

Yrityksen kirjoittama

At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

323 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Beautifully Crafted Cardigan

Super fast service, great product, carefully packaged and lovely customer service.

27. marraskuuta 2025
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Vastaus yritykseltä Hope Macaulay

Hi there,
Thank you so much for your kind words! We’re so happy you had a great experience and really appreciate your support 💐
Best,
Hope Macaulay Team

Saanut 5/5 tähteä

No words

No words! My beautiful cardigan was worth the wait. I just wish it would stop raining so I can prance around outside in it!

30. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Hi there,
Thank you so much - we love this!! So happy to hear it was worth the wait. Fingers crossed for some sunshine soon so you can show it off properly! 💐
Best,
Hope Macaulay Team

Saanut 5/5 tähteä

This was my third order from Hope

This was my third order from Hope
As usual her team were amazing
My jumper was amazing
Well worth the wait
Her attention to detail is incredible
🌟🌟🌟🌟🌟

28. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Hi there,
Thank you so much for your continued support. It means the world to us! We’re so happy you love your jumper and really appreciate your kind words about our team and attention to detail 💐
Best,
Hope Macaulay Team

Saanut 5/5 tähteä

Beautiful

I am blown away at quality and beauty of my cardigan its well worth waiting for and worth every penny its absolutely beautiful and beautifully made i highly recommend anyone to treat themselves its so worth it.again im blown away how beautiful it is.

28. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Hi there,
Thank you so much for such a lovely review. We’re absolutely delighted to hear how much you love your cardigan! It truly means the world to our knitters and team to know it was worth the wait 🤍
Best,
Hope Macaulay Team

Saanut 5/5 tähteä

STUNNING CREATION!

The piece was beautifully made a stunning creation! It must be mentioned tho that this a designer piece and is not therefore practical for daily use, due to it not being washable and piling of wool. Its occasional use and maintained with a brush for the piling. (Fluff build up) If you have bought for occasional use you will not be dissaopointed as its stunning! Please also be aware it is very heavy due to its dense wool. Personally I love it!

9. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Hi there, thank you so much for your lovely words! We’re so happy to hear you love your piece! Each garment is handmade using natural wool fibres, which makes them beautifully unique and sculptural. Like many luxury knitwear pieces, they are best cared for gently and worn with a little extra love to keep them looking their best over time.
We really appreciate you sharing your experience 🤍
Best,
Hope Macaulay Team

Saanut 3/5 tähteä

It took a long time to get the vest

It took a long time to get the vest, which was disappointing, and I had to pay a big duty when it arrived. I also thought it would be a lovelier pink instead of the very bland pink that it is.
Oh well......

9. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Hi there, thank you for your feedback. As each piece is handmade to order, production times are longer than standard retail. Import duties are set by local customs and unfortunately outside of our control.
We’re sorry to hear the colour wasn’t quite what you expected — tones can vary slightly due to hand-dyed yarns and screen differences. Please feel free to contact our team directly and we’d be happy to help.
Best,
Hope Macaulay Team

Saanut 5/5 tähteä

A lovely and nicely unusual sweater

A lovely and nicely unusual sweater, and beautifully packed. Great communication and would highly recommend this seller.

12. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

We’re delighted to hear you loved your sweater and the packaging, and that you had a great experience with our communication. Thank you so much for your lovely review!

Saanut 5/5 tähteä

What a fantastic piece of knitwear and…

What a fantastic piece of knitwear and one of a kind designs from hope, great customer service and delivered in good time after initial order, bought a cardigan for my wife and she loves it, thanks to the person who knitted my order, brilliant job.

9. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

We’re delighted to hear how much your wife loves her cardigan and that you had a great experience from ordering through to delivery. Thank you so much for your lovely review and support!

Saanut 5/5 tähteä

Excellent Gift

A gift for my wife and she is over the moon with the cardigan. Thank you!!

15. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Hi Andy, we are so happy to hear this! Thank you so much for your kind words and support.

Saanut 5/5 tähteä

I had ordered 3 pieces and all three…

I had ordered 3 pieces and all three are super fabulous, just received them today, I am in love with them already, super chunky but also super comfy . Lots of love to Lynda and Lesley who made them . And lots of love to Hope and the entire team . Can’t wait to wear them outside… and receive lots of compliments.

9. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Thank you so much for this incredible review! We’re thrilled to hear how much you love all three pieces. Your kind words mean so much to us and we’ll be sure to pass on the love to Lynda and Lesley who will be so delighted to hear this. Thank you also for your support of Hope and the entire team. We can’t wait for you to wear them out and enjoy all the compliments!

Saanut 5/5 tähteä

Thank you Hope and Macauley my wife…

Thank you Hope and Macauley my wife loves the big stitch woolly cardigan she received as you said it would take 4 to 5 weeks to make and here it is on time again thank you for your services
Giuseppe

8. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Thank you so much, Giuseppe. We’re absolutely delighted to hear that your wife loves her big-stitch woolly cardigan. It’s wonderful to know it arrived right on time, just as promised. Thank you again for your kind words and support!

Saanut 5/5 tähteä

What an amazing cardigan

What an amazing cardigan. I could track my order through the whole process. When it arrived I could not believe how stunning the cardigan is, the quality is awesome.

8. tammikuuta 2026
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Vastaus yritykseltä Hope Macaulay

Thank you so much for your order and support! We are glad our Knitter Tracker helped you track your order from knitter to delivery. Each cardigan is handmade with great care, so feedback like this truly makes our day.

Saanut 5/5 tähteä

Truly special

Truly special, wonderful company. Exceptional work and the people who staff their customer service couldn't be kinder or more helpful. 10/10

29. joulukuuta 2025
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Vastaus yritykseltä Hope Macaulay

Nicole, thank you for such a lovely review! :)

Saanut 4/5 tähteä

The wool is the softest I have ever…

The wool is the softest I have ever come across, the colour is as good as the photo on the website. I have wanted one of the colossal knit cardigans for a while and decided to treat myself for Christmas. The issue I have is with the fit. In all clothes I order a small and I did so this time, I’m 173cm, I don’t have exceptionally long arms but this cardigan is only just long enough. I toyed with the idea of exchanging it for the M/L but it will be expensive for the return postage and I was worried about the next size up being overly large. The problem at this price point is the expectation that it will be perfect and it’s not,

28. marraskuuta 2025
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Vastaus yritykseltä Hope Macaulay

Thank you for your review. We’re so pleased you love the softness and colour of the wool. We’re sorry the fit wasn’t quite right for you. We always encourage customers to get in touch for sizing advice before ordering and we’re more than happy to help. Your feedback is noted and appreciated.

Saanut 5/5 tähteä

Got to try then buy

This is my third cardigan ( although hubby doesn’t know about the second one ) I love the quality and the colours. It took me a wee while to get used to the weight but just absolutely love every item. Hope the next pop up shop is Glasgow

5. joulukuuta 2025
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Vastaus yritykseltä Hope Macaulay

That's amazing! Your secret is safe with us. Thank you so much for your continued support and for the lovely review

Saanut 1/5 tähteä

Customer service dropped a stitch.

I chased re no delivery just kept saying can't get hold of royal mail.
I have asked them to resend its only a bag and a comb th and god not an expensive cardigan.
Royal mail won't talk to me as im not sender.

25. marraskuuta 2025
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Vastaus yritykseltä Hope Macaulay

Hi Julie, apologies for this. Your package seems to have gotten lost by the courier. We have shipped out a new package for you. Let us know if you have received it.

Saanut 2/5 tähteä

Really disappointed as I wish to…

Really disappointed as I wish to arrange exchange and no one has acknowledged my emails, aftercare service could be better.

6. joulukuuta 2025
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Vastaus yritykseltä Hope Macaulay

Hi Fiona, we accept returns and exchanges. We have received your return and have shipped out your new item.

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