Asked for a custom made cardigan due to being 6ft , I was reassured that the style I had chosen would accommodate me. And it certainly did !! Arrived beautifully packaged and it was even more beauti... Näytä lisää
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The overall process from easily navigating the website The detail on what I was purchasing was readily available, the prices for purchasing and the level of updates from Hopes team was fantastic and... Näytä lisää
Arrived alot quicker than expected which was fantastic. Beautiful cardigan I can’t wait to wear in the cooler months
Worth the wait for. Absolutely gorgeous Bruna colossal knit cardi.It will compliment my entire wardrobe. So thrilled. Hope Macaulay kept me informed throughout the wait via email. The knit was pac... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.
Yhteystiedot
233 Loughan Road , BT52 1UD, Coleraine, Yhdistynyt kuningaskunta
- customercare@hopemacaulay.com
- hopemacaulay.com
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Vastaus yritykseltä Hope Macaulay
Wow Factor
My beautiful colossal knit arrived very speedily only a few days after ordering. It was packaged exquisitely with a card signed by the lovely lady who knitted it. To say I was extremely pleased is an understatement. Beautiful garment extremely high quality that is a one off. Can't wait to wear it. I highly recommend this company

Vastaus yritykseltä Hope Macaulay
Fantastic cardigan better than I even…
Fantastic cardigan better than I even expected

Vastaus yritykseltä Hope Macaulay
Beautiful and colourful cardigan
My Daydream cardigan is beautiful. It was beautifully packed in its box so it arrived safely, I love it!! Size wise, I’m normally a size10/12 and the medium/large size fits me perfectly with enough room to close at the front.

Vastaus yritykseltä Hope Macaulay

Vastaus yritykseltä Hope Macaulay
Der pulli ist einfach wunderschön und…
Der pulli ist einfach wunderschön und super verarbeitet

Vastaus yritykseltä Hope Macaulay
Returning is very difficult and very…
Returning is very difficult and very expensive it cost more to return an item than it is to buy one

Vastaus yritykseltä Hope Macaulay
Love this sweater
Love this sweater, it is so well made. True to the photos. Fun and unique.

Vastaus yritykseltä Hope Macaulay
Beautiful product, appalling customer care.
The product when it arrived was fab. I had to pick it up 13 days after you shipped it to Ireland. Your team said the delivery was 'out of your control'... this cardigan cost a lot of money( to me at any rate), and the customer care element of your operation needs a lot of work. For future customers please be aware Fedex customer service will only speak to account holders so maybe your team could help out in that regard. For a premium priced item, your customer care is appalling. So sorry to have to write this.

Vastaus yritykseltä Hope Macaulay
#LoveItLoveItLoveIt<3
Love it so so much! Thank you! You can see that was made with a great deal of care and love!

Vastaus yritykseltä Hope Macaulay
Lovely products and fantastic customer service
Lovely products, fantastic customer service - what more can you ask for??? I keep coming back for more!

Vastaus yritykseltä Hope Macaulay
They helped me very good and friendly
They helped me very good and friendly . The order i got it very quickly , very good service , thank you .

Vastaus yritykseltä Hope Macaulay
Amazing Quality…
I have bought quite a few items from Hope Macaulay and every time I get compliments whenever I wear these...Exceptional quality... Highly recommended *****

Vastaus yritykseltä Hope Macaulay
Beautiful piece
Beautiful piece! My partner loved her big knit wool jumper for Valentines day, thank you! Keep up the good work

Vastaus yritykseltä Hope Macaulay
Beautiful as always- the pieces and the…
Beautiful as always- the pieces and the packaging! Wonderful designs and comfortable feel- buy a piece whenever you can!

Vastaus yritykseltä Hope Macaulay
I am really excited to wear very excited to wear my new…
I am really very excited to wear my new item it’s very warm and comfortable

Vastaus yritykseltä Hope Macaulay
Just magnifique
This sweater is just beautiful and incredibly soft... Hope Macaulay's creations are all pretty... I recommend it 1000%

Vastaus yritykseltä Hope Macaulay
First-time purchase
It's always difficult for me to pick a size from any online merchant the first time.
I chose the black wool cardigan in M/L even though I'm 5'4" 110 pounds because I wanted to be able to close it like a jacket with some large vintage brass laundry tags and I like an over-size look. And I asked for and was given the height of the model and the size she was wearing.
The wool was the softest I've ever felt in my life! The over-size look was perfect. But the cardigan had unexpected heft and weight, which detracted from the overall experience. The heft was mainly under the arms and made me wonder how a lighter-weight wool underneath or somehow foreshortening the stitching around the armpits might look. (I do not know the first thing about stitchery.)
Don't get me wrong. The crafts(wo)manship by Lucinda was stellar; customer service was terrific (received it much faster than I had expected); and I'll definitely return.
But indicating the height of the model, a full-body shot and the size she's wearing should be a mandatory part of every description for comparison. And the finished weight of the garment should also be disclosed.
I found you on Instagram and am glad that I did.
Thanx much! Glenn

Vastaus yritykseltä Hope Macaulay

Vastaus yritykseltä Hope Macaulay
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