HomeDNA Arvostelua 

Paid for kit-registered and sent DNA then nothing. Tried calling, emailing etc. nothing. DO NOT GIVE YOUR MONEY TO THESE THIEFS.

HomeDNA is fraudulent. I went to download my raw dna into my files and the "so called" raw dna file is completely empty. I've done this several times with other DNA labs and never had a problem. I sent an email and received a confirmation email and then nothing.

I do not know what scam you are running, but either you refund my money or as I wrote many times, I will write extensively on Facebook and I will contact my Credit Card and register your scam. I talked with a Stefanie last Wednesday and she denied me help. I wrote Emails, I got one from a Sara, who wrote nothing but BS and threatened me, she would send a code for a new kit and if the missing kit was used, no test would be made. I do not appreciate such BS. Just now I called and had to wait over 30 minutes. Another dumb B said hello, I returned the hello and politely asked if a SARA was there. That B just hung up!

The only positive is that the results came a lot sooner than they said I was to expect them. I wish I had never purchased their HomeDNA™ Starter Ancestry Test.

The results were way off- I am of Zimbabwean origin and my paternal line has been in that land for at least 400 years, while the maternal one goes back to at least 1200 years with documented Khoisan ancestry that would go back for millenia preceding the Bantu Migration. You'd think the test would reflect this, instead it cited me as having mostly DNA in common with people in Rwanda heritage (plausible because that is a main stopping point in our history) followed by Guinea-Bissau (unbelievable) Angola, South Africa, Kenya and Tanzania. Some of these are plausible as they do form part of the Bantu Migration.

Logic tells me that HomeDNA does not have sufficient data to compare information, which explains results that omit places like Zimbabwe, Mozambique, Zambia etc otherwise they would have appeared in the results. If my body was found, perhaps burnt beyong recognition, the HomeDNA™ Starter Ancestry Test results would have had the authorities trying to find my next of kin in Rwanda or Guninea-Bissau! (I am from Zimbabwe)

Just to be that extra-unhelpful, you can't import raw DNA data from your results to a platform such as Sequencing.com which can allow you to compare your genetic markers with a wider pool of information.

If you are looking for detailed ancestry information based on an analysis of your DNA, HomeDNA will waste your time and money.

I received my results in 4 weeks - 2 weeks before confirmation email predicted - and found my results a little surprising. The provide top 3 gene pools and mine were the same, in the same order as PC World journalist Dieter Holger, a test subject who took all the tests for Nanalyzer.com, Emily Reviews, supposedly DNATestingChoice (who stated their test was genuine) and other samples on Top10.com and similar websites. They claim everyone is from same 3 origins Fennoscandia being the biggest, South France then the Orkney islands and the smaller pools are all the same places ranging from israel, India to Basques country. The do not give MtaDNA or Y-DNA haplogroups or subclades although I already know mine. This makes it look as if we all have one Scandinavian or North European lineage and one South france, spain and Basques lineage and all our ancestors passed through the tiny Orkney Islands. Their background info is generic about history for the locations on the map. I emailed and had no reply. i called and spoke to a rude man who didn't let me speak, made me wrong, criticised me personally for not knowing my "case reference number" and said I "should" find it easily. i asked where to look and he kept interupting and asked for different information but not where to find it. I got put through to '"Mike" who was exactly the same and wouldn't let me make my point and was very rude. This company are obviously dodgy and just exploiting people's interest in our origins. Apparently we are all the same and very closely related as all our parents passed through the same places at the same time. don't fall for review websites, they are probably all owned by HomeDNA to sell their sham products. No reply to emailing them through their website. Just suggestion to use their FAQs. International Biosciences seem similar and are defensive in their responses. "No one pushes back this much unless they are hiding something" .
I've read all the major books on DNA research by its leading scientists and HomeDNA/GPS Origins have either contaminated all our samples or just fob people off with their algorithm.

4 month’s - still no results!!!

I purchased my Home DNA kit via Wowcher for £65 on 21st December 2017.

There was radio silence after my purchase for over a month. I finally received my kit after complaining to Wowcher and threatening legal action at the end of January 2018. I immediately completed the kit and sent it back to the lab to prepare my results.

It is now 18th March 2018 and I am STILL WAITING for my results.

This company is a SCAM! Save your money.

I work for the largest UK press agency and will use my contacts to make sure consumers know how bad it is. I will also happily forward their details to Watchdog and raise this legally as it is a violation of my consumer rights!