Home Coffee Machines Ltd Arvostelua 

great support and advisement prior to making a buy as well as post buy support.

I found all the replacements here for broken/damaged parts on my Rancilio machines, at reasonable prices. The part descriptions were helpful in making sure I had the right ones. Delivery to the UK was quick.

Super fast delivery of anti vac valve for my Marax which fixed a steam issue I have had with it since new (and which the original retailer was unable to resolve). Highly recommended.

Great communication. Ciaran was helpful and transparent on my order and helped combine other items into 1 order, and also help steer me towards certain items that I should have for my espresso machine (descaling, cleaner, etc). Shipping was prompt and overall satisfied with the experience. Love my machine that I use on a daily basis.

Really great service. They were very quick at responding and they were able to recommend a fix for my coffee machine via email. I was able to do it myself and my coffee machine is working like new again. Would definitely recommend.

Super experience, this company has excellent communication with the customer from start to finish. I shipped my Safe Barista machine to their workshop in Galway and within a couple of working days it was serviced and returned via UPS and is working like a dream.
Excellent service, no hidden charges. Top notch.

Highly recommended.

Excellent service both by email and in house for repairs and service

Ciaran is very responsive and gives great advice to home baristas!

Good service
Fast delivery
Part worked perfectly

The time taken by both Ciaran and Anker( hopefully spelt his name right) on the day they were finishing up for Christmas was amazing. I had contacted them over email about my coffee machine, and told that unfortunately due to Xmas holidays they wouldn't be taking on any new machines for fixing. Totally understood and knew this would be the case for most. Asked if I placed an order on their shop could I collect it rather than hoping it would arrive on time. Phone rang, Ciaran on the other end, if I could make it out to the workshop by a certain time they'd go through it quickly and sell me the part.
30 mins later with a dismantled machine I landed and had a great chat talking through what I did to break it and what could be the issue.
Left the shop with a new PCB board to fit myself which I anticipated and some sound advice on fitting it.
90 mins work at home and got it back working.
These guys are excellent, knowledgeable, friendly and give real expectations.
Hopefully I won't need their services again but wouldn't hesitate to call on then again if needed.

I won’t lie — at first I thought it was a scam because I received only the power cable and no coffee machine.
However, after a few phone calls, the customer service team was extremely helpful. They stayed in constant communication, kept me updated on the delivery, and reassured me throughout the process.
The very next day, the coffee machine arrived exactly as ordered.
I haven't tried it yet but everything looks fine.
Very happy customer — brilliant service.

Perfect as always

Excellent service and great communication

Great item, at a great price, delivered very quickly. Very happy with the product, comms and speed of delivery. Thanks :-)

They shipped the original manufacturer item, many company will ship you a 3rd party item. I will buy again for Home Coffee Machines Ltd.

Despite a mess up by the couriers, I found that Ciaran was extemely helpful right through the process, and kept me in the loop as they got it sorted in time for Christmas.

I recently bought a new coffee machine from Homecoffeemachines. The delivery followed a few days after purchase, safely packaged for transit on a small pallet. Any questions I had before and after the purchase were answered promptly, it was a pleasure to deal with them.

I had a problem with a leak in my coffee machine, I engaged with Home Coffee Machines Ltd and they were absolute fantastic. The customer service was outstanding with regular communication from Angel right the way through the repair journey to ensure I was kept informed. I now have my coffee machine back working perfectly. Excellent job, I would highly recommend Home Coffee Machines Ltd for any machine repair.

Extremely poor service and shockingly rude staff. Any attempt to resolve an issue was met with attitude rather than help. I won’t be ordering here again.