Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Hoganhost is my first and last the best hosting company in Nigerian I have been using them since over 5years now without having any issues with them and they have the best customer service support... Näytä lisää

Saanut 1/5 tähteä

Technical response is not OK, u take time to respond and u close the ticket when u like. The question is why would our payment registered on ur system and deduct pay at due date, without our conse... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I’ve tried a few hosts before, and there’s always some hidden fee. With HoganHost, what you see is what you get. Affordable hosting, free SSL, and no surprise charges. Plus, I’ve noticed my sites run... Näytä lisää

Saanut 1/5 tähteä

They took my ATM card and used it without my permission. They will sometimes make it so that it is only your ATM card you can use to make payment. Once they get the card they start using it to d... Näytä lisää

Yrityksen tiedot

  1. Verkkopalveluyhtiö

Yrityksen kirjoittama

Hoganhost is a registered company, in providing Cheap and affordable web hosting in Africa


Yhteystiedot

3,1

Keskitasoinen

TrustScore 3/5 tähteä

44 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 20 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

They took my ATM card and used it…

They took my ATM card and used it without my permission.

They will sometimes make it so that it is only your ATM card you can use to make payment. Once they get the card they start using it to debit your bank account without your permission.
And they don't give refunds. so even if you cancel, your money is gone.

Hoganhost is apparently being operated by thieves

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Why is it ur policy to pay with client card without client consent

Technical response is not OK, u take time to respond and u close the ticket when u like.

The question is why would our payment registered on ur system and deduct pay at due date, without our consent. At startup we should be informed. U don't tie someone's account to urs and deduct when u feel it's due. What is the client haven't paid for such services u them use ur client money to sustain his own client.

8. huhtikuuta 2026
hoganhost-logo

Vastaus yritykseltä hoganhost

Thank you for your feedback. We truly understand your concern, and we’d like to clarify this in a transparent and respectful way.

Our billing system does not charge a client’s card without prior authorization. When a payment card is added to an account and auto-renewal is enabled, it serves as consent for the system to process renewal payments automatically on the due date. This is a standard practice across many online services to help prevent unexpected service interruptions.

At the point of purchase or card addition, the billing and renewal terms are outlined in our Terms of Service. We always encourage clients to review these details so they fully understand how renewals and payments are handled.

It’s important to note that:

* Charges are only applied to active services scheduled for renewal.
* If a service is no longer needed, a cancellation request must be submitted before the due date to prevent renewal.
* Clients have full control over their payment methods and can remove their card at any time from their dashboard.

For your convenience, here is a step-by-step guide on how to remove your card from your account:
[https://hoganhost.com.ng/blog/hoganhost/how-to-add-and-remove-a-payment-card-for-auto-renewal-on-hoganhost/](https://hoganhost.com.ng/blog/hoganhost/how-to-add-and-remove-a-payment-card-for-auto-renewal-on-hoganhost/)

Regarding your experience with support response time and ticket closure, we sincerely apologize if this has caused any frustration. That is not the experience we aim to provide, and we are continuously working to improve our response time and communication.

We value your feedback and would appreciate the opportunity to assist you further and resolve any outstanding concerns. Please reach out to our support team, and we will ensure your case is handled properly.

Saanut 1/5 tähteä

They closed all my ticket withiut…

They closed all my ticket without resolving the problem.

And I have all my application down and it's 5 days already. DID I MAKE THE WRONG DECISION BY CHOOSING YOU GUYS?

These guys have zero empathy for business, and I am definitely escalating this.

Since you want to ruin my business.

5. huhtikuuta 2026
Saanut 1/5 tähteä

Bunch of scammers.

Bunch of scammers. They keep stealing bank card details and using it for fraud.

Avoid them. Avoid them. You've been WARNED. DON'T THINK YOUR CASE WILL BE DIFFERENT

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
hoganhost-logo

Vastaus yritykseltä hoganhost

Thank you for sharing your concerns. We understand how frustrating and worrying unauthorized charges can feel, especially in today’s fast-evolving digital world where technology and online services are constantly advancing.

At our company, we prioritize transparency and user control. We would like to clarify that charges are not made arbitrarily. Any billing on your card is tied specifically to the renewal of an active service, ensuring continuity and preventing service interruption. This process is clearly outlined in our Terms of Service, which we always recommend reviewing before using any online platform.

If you no longer require a service, it is important to request a formal cancellation. Once a service is terminated, no further renewal charges will be applied.

Additionally, you have full control over your payment methods at all times. You can remove your saved card details directly from your dashboard by following this guide:
[https://hoganhost.com.ng/blog/hoganhost/how-to-add-and-remove-a-payment-card-for-auto-renewal-on-hoganhost/](https://hoganhost.com.ng/blog/hoganhost/how-to-add-and-remove-a-payment-card-for-auto-renewal-on-hoganhost/)

We are always here to assist and clarify any concerns you may have. Please feel free to reach out to our support team so we can help resolve this matter promptly.

Saanut 5/5 tähteä

Hoganhost is my first and last the best…

Hoganhost is my first and last the best hosting company in Nigerian
I have been using them since over 5years now without having any issues with them and they have the best customer service support.
They quickly responded and ready to solve all your site problems without no any delay or asking for any fees in return not like other hosting company
God bless Hoganhost

4. maaliskuuta 2026
Saanut 5/5 tähteä

Fantastic customer care

I enjoyed your support

9. tammikuuta 2026
hoganhost-logo

Vastaus yritykseltä hoganhost

Hello Solomon,

Thank you very much for your kind words and positive feedback. We’re glad to hear that you enjoyed our support and customer care.

Your satisfaction means a lot to us, and we appreciate you choosing HoganHost. We look forward to continuing to serve you.

Best regards,
HoganHost

Saanut 1/5 tähteä

Terrible experience

Terrible experience

10. tammikuuta 2026
hoganhost-logo

Vastaus yritykseltä hoganhost

Hello Ajibola,

Thank you for your feedback. We would like to clarify the situation accurately for transparency.
You opened a support ticket regarding the domain order, and our team was already engaging you. As a new domain reseller, we requested confirmation on whether the domain registration was a test order so we could determine the appropriate resolution.

To clarify the facts:

. Your HoganHost wallet was funded with ₦16,000
. The domain ordered costs ₦18,189
. The system correctly applied your wallet balance and charged the remaining ₦2,189 to . complete the order
. The domain was successfully registered and activated
. All charges were displayed and confirmed before order completion

Refund Policy
Registered domains are generally non-refundable, in line with industry standards.
However, HoganHost does offer domain refunds under specific conditions, which are clearly outlined here:
https://hoganhost.com.ng/blog/domain/how-to-cancel-a-domain-a-complete-guide/

Despite this, and as a goodwill gesture, we were still willing to review and possibly refund the amount to your wallet if the order was confirmed to be a test registration. Unfortunately, a public negative review was posted before the support process was concluded.

We remain committed to fair resolutions and encourage customers to allow the support process to reach completion before drawing public conclusions.

Saanut 1/5 tähteä

This site is a scam, they charge you money in advance and then suspend your site.

I hired the site a month ago, first of all it works very slowly, their servers are excessively slow. But I tried, I paid for a month for about 4 dollars. Not even 15 days passed and they charged me for 2 more months at the same time. That is, 8 dollars more. I complained and they said it was a system problem that they would credit me the 8 dollars in future credits. And the next day they suspended my server. Stealing my 8 dollars plus the 4 dollars from the first month that was not fulfilled. According to them, they suspended it because my site has more than 20 GB of space, but it says unlimited storage. So they are scammers.

14. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Bad and slow server, Little or no support team

Bad and slow server, they had database issue, which deleted my subdomain, and folders from my Cpanel, the site is loading but I can find the directory, they don't have WhatsApp or telegram support, their email support takes days to respond. I don't recommend them to anyone. Very bad platform.

7. lokakuuta 2025

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