Please don’t buy any RC planes from them, terrible customer service and very very poor quality of products . We bought a VolantexRC Spitfire 500 Brushless Plane (RTF) for £95 , quite expensive , to on... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Please don’t buy any RC planes from them, terrible customer service and very very poor quality of products . We bought a VolantexRC Spitfire 500 Brushless Plane (RTF) for £95 , quite expensive , to on... Näytä lisää
Yritys on vastannut
Hi i would highly recommend hobby rc, ive ordered a few bits from them now and i have spoken with mike a number of times, there customer service is truley second to non and always happy to go above... Näytä lisää
I had a great purchasing experience, the items were all in stock, great quality, arrived quickly and were really well packaged. Highly recommend.
Been shopping with them since 2019. They looked after me when I had an important event to attend and i selected wrong shipping with my order. They went out of their way to track the already fulfilled... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thanks! Ordered twice, and came in pretty fast to the Netherlands. Haven't contacted any support yet, so can't say anything about that.
It has been a pleasure buying and dealing with HobbyRC, the customer service prior and after my order were great, Mike spent a generous amount of time with me on the phone and emails guiding me through the items for my first quadcopter build. I have since had some technical difficulties being rather new to all this and I am being helped (edit: then gave up rather quickly after it became complicated). The prices are competitive and the delivery has always been very prompt.
Had a problem with my thinyhawk II - no fault on my side. The support at Hobbyrc got me a new motherboard from emax. Due to corna, it did not make the full way to germany, so they resended it. Anyways, really good customer support and fast shipping. Thanks a lot!
Having spent over a month waiting for a new radio transmitter from a well known Chinese company, I was losing hope that I would ever get my order shipped. Miscommunication and the unknown (in terms of shipping, restocking etc) led me to source the item from a UK seller. I have previously used Hobby RC and know that their prices are extremely competitive, even with the Chinese sellers and their customer service is second to none.
Within 24 hrs of ordering the new radio transmitter I have it in my hands. Backed up by UK customer support and a company at the end of the phone. You can't beat it.
Well done Hobby RC
Amazing store, I have order few thinks and then I realized I still missing few bits so all together I made 3 orders - after 15min hobby RC has send me refund for two shipment delivery charges and advised that they will merge with main order. Super honest crew. Defo recomend them !!
Superb experience.
Had everything I needed to build my quad and the order was shipped the next day. Only 1 problem with the search bar, if you copy the name of what you want into the search bar it won't find anything but if you type it letter by letter it shows
Always quick to respond to my questions offering a very helpful and friendly service. Definitely recommended.
Honestly the best service I've had so far with regards to FPV gear.
I've only started recently and if it wasn't for HobbyRC I would have been waiting months for things which i got in a matter of couple days.
One time I even forgot to add a few things to my order, created a second and third order (lol) and they refunded the other postage and sent everything in one package without me even asking! Which was fantastic for me!
You will be seeing me again Hobby RC! Often haha.
THANK YOU!
BK
Honestly, absolutely brilliant. Called up and had the most comprehensive help I could ask for, product recommendations that saved me money, helped me to understand the differences between all sorts of things I didn't know. Ordered a load of products at 15:59 on a Friday with the cheapest delivery method and it's arrived with me today (Saturday) at bang on midday despite being in the middle of the Coronavirus lockdown. Have been waiting weeks to receive products from other UK suppliers. Will be using these guys again and again, so pleased.
I very very rarely write a review but I feel that I must, HobbyRC is by far the best company I have used, very fast delivery, a special shout out to Mike in customer care who is always more than happy to give honest opinions, alot of shops want you to spend as much as possible where as HobbyRC give an honest opinion, I suggest these to anyone in the hobby, HobbyRC will be my go to shop
Good luck guys cheers for your help
I have ordered from HobbyRC multiple times, and everything the package arrived the next day. Best delivery and great range of products.
Now here is the excellent part:
I love this website because I can trust it to replace or refund me if a part is faulty. I once received a faulty esc, sent a picture and my order number, and two days later I received a first class shipping replacement, and as a bonus: HobbyRC candy’s as an apology
I love you HobbyRC and huge shoutout to mike from the costumer service.
Very happy with the service I received from HobbyRC - dispatch was quick, and their support (pre and post sales) was quick and straightforward and resolved all my issues.
My only suggestion is that it's a little tricky to find the item you want in their catalogue - some filters on the categories for brand or type would be excellent.
Service from this company and after sales support is second to none and why I am a repeat customer.
Keep up the good work and look forward to my next order.
Perfect company
Absolutely amazing company, by far some of the cheapest prices on batteries.
Also ordered an Emax Tinyhawk freestyle from them, which I believed was faulty. They provided me with technical support (even on weekends and past closing hours) and fixed it for free!
Great company
Ordered a Jumper T16, batteries and Receiver - came as text by DPD the next day - awesome service from point of order to delivery.
Well packaged - No damage on arrival. Very Good. Will definitely use HobbyRC again.
Thanks
Amazing company!
5 stars, ordered on tuesday and my package arrived on thursday! Amazing for UK-Slovenia shipping. Great customer service aswell!
This shop is great. Parcel is shipped same day. I received my parcel well packed. Parcel is shipped to Croatia with all details, tracking no. etc...
Excelent shop and highly recomended for international buisiness as well.
Fastest delivery on the planet, excellent and courteous customer service. What online ordering should be all about; these guys are the bee's knees!
Great service from the staff at HobbyRC. I wasn't entirely sure what I needed for making my own quad so called them up, they were really friendly and talked me through some suggestions. Items were delivered promptly next day and at a better price than anywhere else I could find.
Thank you
Item didn’t arrive and in effect got called a liar. wanted to do everything through paypal without taking the responsibility to refund or replace the missing item.
Royal Mail lied and said they were 99.9% sure it was delivered.
I received it two weeks later from Royal Mail...
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